Customer Service High School
Resume:
Kellena's InformationLocation: MESA, AZTitle: Customer ServiceExperience: 3-6 yearsWork Types:
Willing to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2012-01-10 Helpful Links
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734 N. 97th Pl. Mesa, Az 85207 480-***-**** Home 480-***-**** Cell *************@*****.***
Kellena Deford
Objective Responsible, dedicated, fast learner, self-starter, honest, positive, outgoing, highly effective in
Customer Relations, ability to establish rapport with customers and co-workers, work well as team
member, capable in monitoring progress and following through to completion, open to learning
and developing new skills. Knowledgeable of Microsoft Office Suite.
Experience 2010-present Salon Azul Mesa, Az
Salon Manager/Head Receptionist
Ordering supplies/inventory
Customer data input for appointments
Operated a 3-line phone system.
Fax/Copy/Mail
Handled paper work for new hires.
2002-2010 Mesa Public Schools Mesa, Az
Teacher’s Assistant in behavioral classroom
Followed teacher lesson plans and assisted in teaching assignment.
Copying and filing of student materials/documents.
Responsible for ordering classroom/teacher supplies.
2001-2002 GC Services Mesa, Az
Customer Service Rep.
Answered inbound phone calls.
Assisted customers with problems about phone services.
Logged customer issues using Microsoft Office Suite.
1999-2001 Treasure Chest of Longwood Longwood, Fl
Receptionist/Classified Editor
Operated a 5-line phone system.
Accounts receivable billing.
Composed and edited classified advertising.
Data input using Microsoft Office suite.
Experienced in customer service.
Education 1992-1995 Seminole High School Sanford, Fl
General Studies, computer classes.
Involved in clubs, sports and band.
Interests Sports, movies, having fun and hanging out with my 2 wonderful
teenage sons. Also enjoy outdoor activities such as camping, and watching my oldest son
play high school football. Spending time with my lovely family.
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