Project Manager Management

Jon McKeone

Email: *********@********.***

Address: *** ******** *****

City: Sterling

State: VA

Zip: 20164

Country: USA

Phone: 571-***-****

Skill Level: Experienced

Salary Range: $65,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jon McKeone

916 Sherwood Court Sterling, VA 20164

571-***-**** *********@********.***

BUSINESS MANAGEMENT ANALYST

Resourceful business analyst who skillfully analyzes big data sets, interprets and delivers concise, clear, actionable management reports. Utilizes a variety of data collection methods and conducts detailed data and statistical analysis / data mining for enterprise planning, budgeting, and forecasting. Knowledgeable efficiency expert with unparalleled success streamlining and automating multiple documentation systems and processes saving significant time and money for $19B national Internet and phone services provider. Seasoned technical writer who has developed all types of documentation including executive level summary reports, work procedures, IT systems analysis, and user manuals.

Skilled project manager with track record of on-time, on-budget completions for various IT-related and ad hoc senior management projects.

Dedicated team player building productive relationships with management decision makers, cross-functional work groups, department staff, and external vendors facilitating effective business planning and operations.

PROFESSIONAL Experience

NII Holdings, Inc., Reston, VA 2012 - Present

Wireless communications provider, delivering services in Mexico, Brazil, Peru, Chile and Argentina under the Nextel brand.

Reporting Analyst

Created strategic assessment, analysis and recommendations on the state and viability of several reporting systems acquired over years for monitoring of NII's value added services business. Prepared detailed recommendations for platform viability, enhancements, improvements and detailed data point and report quality revisions to maximize platform value

Time Warner Cable, Inc. (Road Runner Broadband), Herndon, VA 1997 - 2012

One of the largest U.S. providers of video, high-speed data and phone services with over 15M commercial and residential customers nationwide

Technical Reporting Analyst, Business Services Group 2009 - 2012

Hand-picked by senior vice president to fill key role creating a forecasting and analysis function for fastest growing company sector with 22% growth annually.

Designed numerous ad hoc reports for senior management significantly which positively contributed to accurate planning and budgeting in support of achievement of corporate goals.

Created management report which successfully evaluated capabilities of designated routers and Cable Modem Termination System (CMTS) devices for Primary Rate Interface (PRI) telecom clients.

Conducted in-depth data analysis using various data collection methods and tools. Efficiently identified, processed, and analyzed raw information for effective report creation and presentation to senior management.

Independently developed process for tracking and reporting exhaustion of critical IPv4 address space in preparation for IPv6 rollout.

Network Capacity Analyst, Circuit Provisioning Group 2004 - 2009

Designed subscriber growth and budgetary planning forecasting model for $10M commercial and residential Internet circuit division.

JON MCKEONE Page Two

Refined methodology for weekly report generation utilizing VBA in Excel. Successfully reduced report production time by 80%.

Generated at least five distinct circuit usage reports weekly with distribution to 32 regional divisions nationwide.

Supported customer / subscriber growth from one million to over seven million during time in role.

Streamlined ongoing management reporting resulting in 60% time savings, quickly becoming resident efficiency expert.

Evaluated complex and interconnected data extracting most pertinent and useful information; designed sophisticated management reports with visuals including graphs, charts, and pictures.

Drafted and distributed over 20 detailed informational and instructional documents notably improving overall efficiency across work group of six team members.

Managed component of Multiple Internet Service Provider (MISP) project confirming compliance with government requirements by compiling and summarizing circuit utilization data showing other providers use company circuits.

Network Analyst 2000 - 2004

Responsible for developing analysis and reports on effectiveness of network performance. Directed activities of 2 junior analysts.

Independently mapped entire network infrastructure with over three million subscribers nationwide creating and presenting unified multi-layered Visio document to senior management - complex process completed in just two hours.

Partnered with large cross-functional team planning and implementing multimillion dollar Dense Wavelength Division Multiplexing (DWDM) optical rings deployment across five regions achieving significant cost savings.

System Administrator, Broadband Operations Group 1997 - 2001

Supported comprehensive system and end user needs for nationwide commercial and residential broadband services division. Provided dedicated technical support for internal network of up to 450 end users installing, configuring, and troubleshooting hardware, software, and operating systems for PC and Mac desktops and laptops. Managed two IT professionals.

Developed detailed cost-benefit analysis thoroughly reviewing all aspects of planned Windows 95 migration to Windows 98, presenting information to senior management

Implemented leading edge disc imaging technology fully automating previously manual software installation achieving over 90% savings in process time from four hours to 20 minutes

Authored several desktop/laptop updates and detailed user manuals on various software and hardware personally conducting thorough task analysis ensuring easily understandable technical instructions for end users

Implemented user-friendly software update instructions geared toward non-technical personnel resulting in significant reduction of post-update support calls from more than ten to zero

Managed $2MM laptop budget purchasing up to 300 pieces of equipment

Researched and implemented first IT inventory control system tracking data on more than 250 laptops and all software licensing - process completed on-time and on-budget

Oversaw implementation of JD Edwards OneWorld Enterprise Resource Planning (ERP) system completing project on-time with no issues

JON MCKEONE Page Three

Technical Skills

Operating Systems: Windows 95/98/ME/NT/2000/Vista/7

Hardware: IBM, Hewlett Packard, Digital, Sony, Toshiba, Dell laptops; Compaq and Gateway desktops; Compaq servers, Cisco switches

Software: Microsoft Word, Excel (advanced), PowerPoint, Outlook, Visio; Multi-Router Traffic Grapher (MRTG)

Languages: Visual Basic for Applications (VBA)

Protocols: TCP/IP, DHCP

Education & certifications

BS, Business Administration, Cum Laude, Clearwater Christian College, Clearwater, FL

Cisco Certified Network Professional (CCNP) - expired 2004

Cisco Certified Network Administrator (CCNA) - expired 2004

Microsoft Certified Systems Engineer - NT4 (MCSE-NT4)

Contact this candidate