Customer Service Sales

Judy Man

Email: *********@********.***

Address: **** ****** ****** *** #***

City: San Jose

State: CA

Zip: 95125

Country: USA

Phone: 831-***-****

Skill Level: Experienced

Salary Range: $50,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Judy Man

2118 Canoas Garden Ave. P174

San Jose, CA 95125

Cell: 831-***-****

Email: *********@********.***

OBJECTIVE: To provide leadership, sales, marketing, and customer service expertise to further any organization.

EDUCATION

Bachelor of Arts, Sociology, Minor in Education, June 2011

University of California, Santa Cruz, CA

PROFESSIONAL SKILLS

6 years of expertise in providing excellent customer service

Proficient in Microsoft Office Suite (Word, Excel, and PowerPoint) and Lotus Notes

Experienced with PC (Windows 7, Vista, XP) and Mac OS

Utilize my leadership skills by providing training to new associates

Typing skill of 70 wpm

High attention to detail

Excellent verbal and writing skills

EMPLOYMENT HISTORY

Account Executive, Ricoh, San Jose, CA, January 2012-Current

Business office consulting

Managed approximately 300 accounts in Santa Cruz and Monterey County

Sold 170k YTD. Awarded Overachievement Quarter Award for Q4 2011 selling 300% over projected goal

Managed UPS, Ricoh`s #6 largest global account for Santa Cruz and Monterey County

Assisted Ricoh`s current and new clients by providing business solutions to their workflow problems

Performed administrative work when processing contracts and orders for customers

Volunteer Teacher`s Assistant, Santa Cruz Adult School, Santa Cruz, CA January 2012-June 2012

Assisted Mrs. Lori`s English ESL night Class

Provided reading and writing assistance to students

Led variety of class exercises that enhances their education

Sales Associate, Macy`s, Capitola, CA, May 2010 - December 2011

Provided outstanding customer service by supplying each customer with the best products available at our store

Provided financial services by selling the benefits and rewards of opening a new Macy`s credit card

Managed and organized the department`s high standards of appeal; while creating an atmosphere that was clean and organized for our customers

Brand Representative, Hollister Co., Salinas, CA, January 2006 - September 2008

Assisted customers throughout the wide selection of our clothing line

Maintained the store in the finest quality at all times following the company`s standards

Experienced in organizing and managing the stock room. For example: dealing with new, current, and old inventory. Securing inventory and replenishing sold items from the sales floor. Training new associates to meet company`s standard as a Hollister Co, brand representative.

Advance Sales Associate, Vector Marketing, Monterey, CA June 2006 - October 2006

Provided in home demonstrations of the company`s products, Cutco Cutlery

Through demonstrations, I was able to display the benefits of Cutco products in comparison to current market competitors

Responsible for closing each sale after demonstrations, as well as finding future leads

Set up future demonstrations by cold calling leads

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