Customer Service Sales
Resume:
Jennifer Brooks
Email: *********@********.***
Address: *** ****** ****
City: Columbia
State: SC
Zip: 29223
Country: USA
Phone: 803-***-****
Skill Level: Entry
Salary Range: $25,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Jennifer N. Brooks
205 Squire Road
Columbia, South Carolina, 29223
*********@********.***
December 13, 2012
Dear Sir or Madam:
This letter is to introduce myself and to let you know of my interest in becoming employed with your organization. My resume will provide you with information concerning my overall employment background, educational background and skills.
In each of my previous job experiences, I have performed my assignments with a great degree of skill and professionalism. My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued professional growth.
I believe in excellence and have always dedicated myself, my talents, and my overall abilities to assure the successful accomplishments of any company goals. My positive attitude and willingness to give my very best, makes me a valuable asset to any organization. I am providing you with a list of some of my skills, and I am confident that my attributes will be an asset to and have a profound impact within your organization.
* Exemplifies exceptional professionalism
* Employs effective communication and oral skills
* Maintains an attitude contributable to a positive working environment
* Utilizes effective intrapersonal and interpersonal skills
I look forward to hearing from you and if I can provide any additional information, please do not hesitate to contact me at 803-***-****.
Thank you for your time.
Sincerely,
Jennifer N. Brooks
Jennifer N. Brooks
205 Squire Road
Columbia, South Carolina, 29223
*********@********.***
Education:
Associate Degree in Applied Science /Human Service, Midlands Technical College, Columbia, SC, May 2012
High School Diploma, Lugoff Elgin High School, Lugoff, SC, June 2000
Internship:
Lexington Extended Care (Activity Department): Date: August 2011 to May 2012
Description of duties: Monitoring residents during assigned activities, assisting in the transportation of residents to and from assigned activities, in charge of leading various activities, documenting resident`s responses to one on one therapy, etc.
Volunteer:
South Carolina Service Learning Alliance Conference: Date: March 2011
Description of duties: Assisted in the registration of individuals and assisted in the handing out of materials to individuals. Responsible for directing individuals to their assigned seminars.
Senior Resources (Meals on Wheels): Date: December 2010 to February 2011
Description of duties: Assisted in the packing and delivering of meals to eligible elderly, frail and homebound individuals.
Employment History:
Sales Associate: Rack Room Shoes Inc., Columbia, South Carolina
Dates: March 2011 - Present
Job Description: Providing excellent friendly customer service, employing effective communication and oral skills, and maintaining an attitude contributable to a positive working environment. Strong interpersonal communication and marketing skills with confirmed ability to maintain a cordial relationship with colleagues and follow the ethics of my profession, enforces policies and regulation procedures, maintains a positive cooperative attitude, a team player, responsible, prompt and organized. Capable of building and maintaining strong customer relationships, ability to stand, bend and lift up to 50lbs or more, and great effective communication and oral skills.
Help Desk Specialist: Belcher Staffing Agency/Richland County, Columbia, South Carolina
Dates: May 2012 to September 2012
Job Description: Provided excellent friendly customer service in person and over the telephone, created work order for technical issues. Transferred calls to the appropriate individuals. Responsible for assisting individuals with minor technical issues such as the resetting of passwords, creating signatures for email accounts and making copies of meetings from a recorder device. Responsible for reserving meeting rooms for employees. Sorted and distributed mail throughout the department as well as signing for incoming packages from UPS and FedEx.
Clerical Associate: Palmetto Health, Columbia, South Carolina
Dates: April 2008 to September 2009
Job Description: Responsible for greeting visitors, signing patients in/out, operated a multi-line telephone system, entered data and performed general typing duties, filed and faxed patient`s data information, and provided receptionist backup coverage as needed.
Front End Sales Associate: Food Lion Inc., Hopkins, South Carolina
Dates: March 2007 to June 2008
Job Description: Responsible for scanning customer`s order and handling the payment transaction while maintaining an accurate cash control, assisted in the training of newly hired sales associates, followed correct stores procedures in the processing of cash; checks; coupons gift cards; Snaps and WIC vouchers; while providing prompt, effective, accurate and friendly customer service assistance.
Customer Service Representative: Nextel Partners Inc., Panama City Beach, Florida
Dates: April 2005 to April 2006
Job Description: Addressed issues related to billing; product features; and provided friendly effective customer service, responsible for troubleshooting and cellular service issues; assisted with training newly hired customer service representatives; handled cellular service orders by phone and responsible for maintaining confidential records, files, and reports as needed.
Human Service Specialist I: Department of Social Services, Columbia, South Carolina
Dates: December 2002 to February 2005
Job Description: Responsible for screening and determining client`s eligibility for childcare assistance, responsible for the funding and referring of clients to local daycares for service, operated multi-line telephone system, performed photocopying, faxing, distributing and mailing duties, and maintained confidential records, files and reports.
Awards:
Midlands Technical College: Who`s Who Among Students, 2012
References: Available upon request
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