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Customer Service Manager

Location:
South Lake Tahoe, CA
Posted:
December 13, 2012

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Resume:

Terry's InformationLocation: SOUTH LAKE TAHOE, CATitle: AllWilling to Relocate: NoMember Since: 2012-02-07 Helpful Links

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Terry R ***************@*****.********: 5305411452Cell: 5305411452Po Box 9771, 1290 MargaretSOUTH LAKE TAHOE, CA 96158

All

Education

03/1985 - 03/1989

Redken Acaemy

Major: Public Speaking/ Sales Marketing

09/1997 - 04/1998

United States Postal

Major: Rual Careerer

12/1984 - 01/1985

Edmonds Community Collage

Major: Ged

Certification

Name: GED

Date: 01/1985

Professional Experience

06/06/2009 - 03/04/2010

Store Protection Specialist

Ross Dress For Less

Loss Prevention Specialist. Profit Loss evaluations. Internal external store awareness customer service. Monitoring all videos. Keeping a report of all possible theft. Employee's actions monitored. Communicating regularly with the District General manager. Performed rally's allowing all employee's knowledge on new policy's and information and changes.

03/04/2010 - 11/30/2010

In Home Care Taker

Self Employed

Live In full time care for cancer patient.

03/04/2010 - 11/30 2010

Live In Care taker

Self Employed Full time in home care for parents. Cancer patients.

11/01/2011 - 05/21/2011

Unemployed

Unemployment

Mother and father passed. family Business.

05/21/2011 - 07/11/2011

Labor/Disaster Relief

BMS/MDT Personnal LLC.

Kirkwood Resorts South Lake Tahoe, Disaster Clean Up.

07/11/2011 - 09/21/2011

Unemployed

Unemployed

Moved to Watford North Dakota Reason Work.

09/21/2011 - 11/03/2012

Clerk /Cashier

Jack and Jills

Greeted customers. Customer service. Scanned products at fast and consistent rate for fast and efficient customer service. Merchandising stock and shelf facing.

09/01/2007 - 04/01/2008

Retail Store Superviser

Beall's OutLet

Supervised all aspect of store operations. I order to maintain the highest possible level of sales and profitability. Store displays. Merchandising. Unload Truck. Mark downs. Hire. Disciplinary actions and decisions made for optimum performance On all sale associates. Customer care. Problem solving between employees and customer satisfaction. Entry of all daily transactions.

05/01/1997 - 04/2006

Owner /Operator

Cinderella's Cleaning Service

Cleaning Service for homes and Businesses. Started with small local advertising and built my business to a full time operation forcing me to resign from the United States Postal Service. The experience I gained was invaluable-quality control and customer relations. Cinderella's kept many locals employed for its first five years of operation. In South Lake Tahoe California.

08/1997 - 04/1998

Rural Carrier

United States Postal Service

Performed at a fast and efficient pace. Received flats of mail. Sorted and sequenced for delivery. Delivered and collected rout mail.

04/1998 - 05/1993

Clerk /Cashier

Albertsons

Greeted customers with personal and professional attention.Memorized codes for produce department.counted register down at end of shift and consistently balanced with minimum discrepancies discrepancies. Maintained neat work area and appearance.

01/1985 - 03/1989

Salon Manager/ cosmotologist

John Patrick

Supervised five two seven employees. Directed Minute meetings designed to create strong team spirit additional education through Reken academy. Public speaking and business Management. Advertising and Marketing

Reference

Name: Chris Chandler

Title: Rental Dept

Company: Coldwell banker

Rental Department, Sub Contracted Vacation Rentals Services. While in operation with my business Cinderella's cleaning service.

Name: Rob Kalbs

Title: Owner /operator

Company: All Clean Windows

Worked together on contracts.



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