Sales Manager
Resume:
Title:Natasha Robertson
*******.*********@*****.***
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Name: Natasha Robertson
Address:
City: Tucker
State: GA
Zip/Postal Code: GA
Country:
E-mail: *******.*********@*****.***
Primary Phone:
Background
Most Recent Job Title: Global Sales Program Manager
Most Recent Employer: GOOGLE
Career Level:
Availability or Timeframe:
Authorized to work in the US: Yes
Security Clearance:
Do you have transportation: Yes
Over 18: Yes
Education:
Languages Spoken:
Job Preferences
Desired Salary: $100,000
Willing to Relocate:
Desired Job Titles:
Desired Job Types:
Work Status:
Desired Shifts:
Desired Travel:
Category: Advertising/PR, Sales/Business Development, Teaching/Training
Company Size:
Company Type:
Industry:
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NATASHA M. ROBERTSON
Dillard Crossing Tucker, Georgia 30084
*******.*********@*****.***
SUMMARY
Senior Sales Account Management and Training Specialist with extensive experience in
interactive and traditional advertising. Managed online advertising portfolios for
Fortune 1000
companies across multiple business verticals. Proven ability to cultivate client
relationships in
order to consistently exceed sales goals. Facilitated creation and delivery of sales
training across
Asia and Latin America
EXPERIENCE
20022009
Global Sales Program Manager
Mountain View, CA (Dec 2007Jul 2009)
Coordinated and administered exceptional learning programs for sales team members in Asia
and Latin America. Partnered with learning and development team to assess, design,
develop, implement, and
evaluate training events
Collaborated with sales leadership to support the creation, marketing, and delivery of
learning programs resulting in improved client relationships and increased sales
Facilitated and delivered instructor-led, eLearning and recorded video trainings using
interactive exercises, coaching, role-play, and active feedback
Selected by senior management to standardize and facilitate LEADER, a sales exchange
program that solved identified business problems and streamlined functional job expertise
across North America, Asia, Latin America and Europe
Provided subject matter expertise on account management and sales to instructional
designers improving the design, delivery, and impact of learning programs
Developed metrics to measure and communicate the impact of learning programs to
leadership and stakeholders
Produced evaluation reports highlighting program results and offering recommendations
Senior Sales Account Manager
Atlanta, GA (Jul 2004Dec 2007)
Sold and managed advertising, product and sponsorship opportunities and provided custom
solutions based strategies and recommendations to exceed interactive sales goals.
Obtained and managed search and display advertising accounts that grew to $12 million
spend per quarter; representing 10% of vertical sales
Significantly exceeded quotas in mature business climate for four consecutive years
Developed senior level relationships within client and agency organizations
Worked cross-functionally with all available resources including Vertical Markets Group,
Sales Technical Support, Product, Engineering, Legal and Policy teams
Created competitive market and trend analysis to ensure client ROI goals were met via
data
analytics and surveys
Developed and executed strategic account plans to align client objectives with company
value propositions
Drove market research projects and developed insightful presentations for internal and
external use
Proactively informed and up-sold clients on new products, services and beta opportunities
NATASHA M. ROBERTSON Page 2
Managed ongoing customer education for all account related products, processes and
policies
Generated quarterly revenue projections and aligned with Sales Finance goals
Organized quarterly client presentation of account performance, competitive benchmark,
market snapshot, and new product introduction
Trained and developed Account Managers and Account Coordinators in the Southeast region
Sales Account Manager
Atlanta, GA (May 2002Jun 2004)
Worked in close partnership with clients and sales team to manage mid level accounts,
meet
needs, and exceed interactive advertising sales goals.
Provided system expertise, troubleshooting, product knowledge, industry research, process
and policy solutions
Established and maintained professional relationships with client and agency partners
Proactively and reactively managed and solved client issues
Prioritized and managed both internal and external deadlines
Pursued up selling opportunities resulting in new business and increased sales revenue
Interim Team Lead responsible for conducting management evaluations and process
improvement from Q1-Q2, 2003
MONSTER.COM TMP WORLDWIDE
19992002
Account Executive
Atlanta, GA (Jan 2001Jan 2002)
Developed online, print, radio, collateral and event planning in line with recruitment
advertising
goals and branding strategy.
Managed interactive recruitment advertising placement, media planning and buying
Established and maintained professional relationships with client and agency contacts
Provided customized recommendations to meet client objectives
Proactively informed client and agency of available products and services
Created and delivered new business presentations
Conducted and delivered annual market research to client and agency partners
Trained and developed five Account Representatives
Account Representative
Atlanta, GA (Apr 1999Dec 2000)
Managed and maintained recruitment advertising programs in line with client goals.
Facilitated account administration including proof reading, estimating, quoting, ad
placement, billing reconciliation and negotiating media discrepancies
Created purchase orders and insertion orders
Informed clients and made recommendations based on emerging products, industry research
and policy
Negotiated media space with vendors in line with specified advertising budgets
OGILVY & MATHER
19981999
Advertising Coordinator
Atlanta, GA (Sep 1998Apr 1999)
Gained experience in client interaction, traditional advertising, account administration,
market research, media, production, creative, public relations and vendor relations
EDUCATION
Bachelors of Business Administration,
Marketing, Georgia Southern University, Statesboro,
GA
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