Office Data Entry

NAME: JACQUELYN MOURA

CITY: SACRAMENTO

STATE: CA

ZIPCODE: 95833

EDUCATION:

EMAILADDRESS: **.*********@*****.***

PHONEAREACODE: 916

PHONENUMBER: 920-1885

LASTUPDATED: 5/9/2001

JACQUELYN MOURA

2507 River Plaza Drive #5

Sacramento, CA 95833

home phone: 916-***-****

e-mail: **.*********@*****.***

OBJECTIVE : To work in the education field while completing the teacher

credential program.

QUALIFICATIONS

I have over five years experience with employers stressing exceptional

interpersonal skills.

I work well unsupervised, and am enthusiastic about responsibilities that allow

me to think independently and exercise my problem solving skills.

I am comfortable in a computerized environment, and am confident my broad range

of skills and knowledge base will allow me to adapt quickly and comfortably to

myemployer s needs.

EDUCATION

1994

-1996 Santa Rosa Junior College; Santa Rosa, CA

Completed transfer program for admission

as Social Sciences

major to CSUS

1997

-1999 California State University, Sacramento

Bachelor of Arts Degree

in Social Sciences

Spring 2000

California State University, Sacramento

Readmitted to university as Unclassified

Graduate Student

Selected courses that satisfy

requirements for CSUS Multiple Subject

CLAD Certificate: Education-

Bilingual/Multicultural 170 (Introduction

to Bilingual Education); Child Development

131

(Language and Learning); and Education-

Teacher

Education

266 (Women and Education)

Fall 2000

Chapman University; Sacramento, CA

Admitted to university as candidate for

Master of Arts

in Teaching Degree

Attending courses to complete Multiple

Subject Teaching Credential with CLAD

Emphasis

CERTIFICATIONS AND AWARDS

01/00

California Commission on Teaching:

Emergency Substitute Teaching Credential

08/99

California State University, Sacramento:

Subject Matter Competency Certification in

Social Sciences

12/98 California Basic Educational Skills Test:

passed all sections

Fall 1998,

California State University, Sacramento:

Spring 1999

Dean`s Honor List

Fall 1995

Journalism Association of Community

Colleges: Northern California Conference

awards: Third Place, sports column;

Honorable Mention, sports article

EMPLOYMENT

9/99

-08/00Office Temp, Office Team; Sacramento, CA

Worked as a temporary

employee in a variety

of office settings. Performed general office

tasks such as filing, photocopying,

collating, and labeling. Conducted inventory

and created packets for a medical conference

for a non-profit agency. Also worked as a

data entry clerk entering worker s

compensation claims into mainframe computer

system for large insurance company. Worked

in the payroll department of local

television station tracking accounts payable

and receivable.

8/97

-5/99Secretary; Shergill Optometry; Sacramento, CA

Worked in close contact with the doctor to

generate marketing for small practice.

Created an organized insurance billing

system. Maintained all office correspondence

and business contacts. Conducted high volume

of contact lens training for new patients.

Strong ability to answer patient inquires

with specialized professional knowledge.

Worked independently in performance of tasks

for the doctor.

Optometric Assistant

; Curtis Optometry;

Sacramento, CA

Responsible for maintaining high levels of

patient satisfaction and repeat business

through follow-up correspondence. Trained

new patients in the usage and wear of

contact lenses. Worked to resolve inquiries

of patients. Responsible for insurance

billing and general office up-keep. Practice

was sold to Shergill Optometry.

1/97

-7/97Operations Assistant; Corporate ExpressDelivery Systems

; West Sacramento, CA

Audited work of drivers for courier

operation servicing Bank of America.

Responsibilities included maintaining

accountability of other employees for

handling of sensitive bank documents. When

necessary, substituted as a courier driver.

Trained new employees.

Courier; Bank of America NT&SA

; West

Sacramento, CA

Picked up banking documents, including

checks and funding materials, from branches

throughout the Sacramento area for delivery

to a central location. Responsible for

maintaining bank-owned vehicle and adhering

to strictly timed pick-up and delivery

schedule. Position was outsourced to

Corporate Express Delivery Systems.

6/96

-1/97Receptionist; Executive Suites;

Santa Rosa, CA

Maintained shared front-office functions for

20+ tenant business location. Greeted and

resolved inquires of visitors. Responsible

for call volume of 60 incoming lines.

Performed general office tasks, including

word processing.

accounts payable

agency

banking

Basic

billing

billing

system

com

CA

data entry

Delivery

delivery

drivers

filing

front-office

general office

http

hr

insurance

inventory

mainframe

marketing

materials

office

98

payroll

pick

profit

Express

Teacher

Teaching

television

word processing

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