Manager Test

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/img/clear.gif/img/clear.gif table size data /img/clear.gif/img/clear.gif/img/clear.gifJob Description 1:/img/clear.gifSystem Analyst/img/clear.gifJob Description 2:/img/clear.gifSoftware tester/img/clear.gifJob Description 3:/img/clear.gifQA Automation/img/clear.gifWilling to Relocate:/img/clear.gif Yes /img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gifAdditional Info/img/clear.gif/img/clear.gif table size data /img/clear.gif/img/clear.gif/img/clear.gifNavid IqbalSenior QA **********-***-***********@*****.*************** SUMMARY Tenured IT professional with experience in Systems Analysis, Software Testing and Quality Assurance in Client/Server, J2EE, Enterprise wide and Web based applications. Extensive experience in software testing, front-end testing, back-end testing, Black Box testing, White Box testing, etc on multiple platforms. Good knowledge of QA Methodologies SDLC, CMMI, Agile, XP and Rational Unified Process. Proficient in QA processes, test strategies, test plans, and test evaluation summary. Extensive experience in Functional Testing, Integration testing, Acceptance testing, Regression testing, and Performance testing. Provided lead QA support for System Testing, User Acceptance Testing, and production support. Established System Test documentation standards and templates. Responsible for acquiring and installing of servers, PCs, configuring Quality Center, Quick Test Professional. Led a team to develop and design a data driven Automation Framework (Quality Center, Quick Test Professional) and established standards to make sure that numerous reusable procedures and functions are written rather than inventing the wheel every time, version controlled automation developed code. Responsible for setting up QTP License Server, maintaining the automation framework including security and hardware and software upgrades. Developed all Testing documents including System Test Plan, Test Cases, Test Reports, System Test Status, and Test Evaluation Summary; presented the documents to the stakeholders for their sign-off. Involved in manual testing, back-end testing, front-end web GUI testing, and automation testing. Provided extensive support in functional testing, integration testing, regression testing, and end-to-end testing of multiple applications. Performed integration testing of multiple applications by passing of forward/backward data by means of performing certain tasks on each application and verifying and validating the results in the other applications. Provided solutions to the teams by researching and digging into the database systems and using extensive SQL (Sequel Query Language) to resolve open issues and finding the root cause of the issues. Work experience in writing and using Stored Procedures and Triggers.

Good Knowledge in RDBMS like Oracle, Sybase, MS-SQL Server, MS-Access. Experience with Capability Maturity Model Integration (CMMI) at Level Two, SCRUM, and XPE. TOOLS Quality Center 9.2, Quick Test Professional 10.0 Oracle Identity Manager, Oracle 11g, SQL, PL/SQL, MS SQL Server 2005/2008, Oracle Forms and Reports Windows, UNIX MS Office Suite including Visio, MS Project, MS Excel, MS Word, Ms Power Point Internet Explorer, Mozilla Firefox Capability Maturity Model Integration (CMMI) Level 2, Agile, Scrum, XPE, Waterfall, SDLC methodologies SharePoint, Web Logic EXPERIENCESapphire Technologies

10/2010 CurrentClient: Freddie Mac, McLean, VARole: Sr. QA LeadProvide Business Analyst/QA Lead support for Information Security Access Management System, Oracle Identity Manager 11g (GUI) which is the next-generation role and user administration solution that automates the process of adding, updating, and deleting both user accounts and attribute-level entitlements across enterprise resources. The task consisted of replacing Information Security Request system with Oracle Identity Manager 11g.Responsibilities included: Responsible of all QA activities for the project including creating test artifacts, approval of critical gates, test planning and execution, defect tracking, supporting User Acceptance Testing. Prepared System Test Plan and many of the artifacts to complete backend testing. Imported the Test Plan into Quality Center. Linked the Requirements to the Test Cases. Created folders and test sets in Test Lab of Quality Center and imported Test cases into Test Lab. Executed all Test cases through Quality Center, updated the actual results and attached screen shots with each verification point for evidence. Testing of multiple platforms whereby testing data transformation from flat files to staging database and subsequently testing the transformation of data from staging database to main database. Testing many of the reports that are generated from the staging database. Secondly testing two platforms respectively Oracle and Sybase, while sending tasks through Oracle Identity Manager (GUI), Role Access Provisioning User, Role Access De-provisioning User, Access Enablement User, Access Disablement User, OSSA Creation (Registration), OSSA Identity Deletion, Role Access Provisioning OSSA, Role Access De-provisioning OSSA, Access Enablement OSSA, Access Disablement OSSA, Role Creation, and Role Deletion. Made sure that Oracle Identity manager is working properly by looking at certain properties in Oracle Identity Manager and also by testing the platforms. Made sure that Oracle and Sybase User/OSSA accounts are working as expected with respect to Oracle Identity Manager Processes. Performed Oracle DBA commands to create/delete/get-information on users, roles, objects, changing passwords, user profile, password properties such as the length of the password and whether the password is set to expire on first login and request to change the password. For Sybase platform used Rapid Sql.ENVIRONMENT: Oracle Identity Manager, Oracle 11g, Oracle SQL Developer, SQL Plus, Sybase, Rapid SQL, Quality Center, Clear Quest, SQL Plus, UNIXNational Rural Electric Cooperative Association (NRECA) 2005 2010Role: Sr. QA LeadProvide Business Analyst/QA Lead support for Complex Employee Benefit Applications systems such as 401K, and Health Benefits consisting of Business Travel Accident Plan, Dental Plan, Group Term Life and AD&D Insurance Program, Long-Term Disability, Medical Indemnity and Prescription Drug Plan, Medical PPO with Prescription Drug Plan, Retiree Medical Coinsurance Plan, Short-Term Disability, Vision Plan and Claims Processing.Responsibilities included: Prepared System Test Methodology and many of the System Test templates, and having these documents approved by IT senior management; continued to review System Test processes and enhance these processes to improve for effective and efficient methods. Assign tasks and responsibilities to the team members and check status through daily meetings, report any project risks to the management office. Preparing a detailed System Test Plan and the Test Cases and presented the Test Plan, Test Cases to the stakeholders for their approval and sign-off. Prepared and submitted Level of Effort (LOE) for the System Test phase. Attend and provide constructive feedback for all reviews such as requirement, technical design, database design, and attend change control management meetings. Coordinated and established Test environments and populate with test data. Analyzed test data with respect to the requirements and further created data to be used for all testing scenarios. Execute the Smoke Test; Execute the Test cases, Integration Test Cases, Regression Test Cases, End-to-End Testing, and mock testing. Provide System test status to the various team members. USE of Bug-tracker to track bugs and set the priorities of the bugs, close the bugs when bugs have been resolved. Prepared the Test Evaluation Summary at the end of the system Test phase. Providing Testing support to the users during User-Acceptance-Testing. Maintaining all documents and placing the documents to the appropriate repositories. Conducted testing of SharePoint version upgrades, Database upgrade from SQL Server 2005 to SQL Server 2008, Web based applications, Web services, security testing for more than 100,000. Acquired Quality Center, Quick test Professional licenses through HP and Installed Quality Center and QTP concurrent licenses. Established an automation team by creating RFPs and sending these RFPs to the vendor department for hiring contractors, Interviewed and assisted with the selection of contractors. Led a team to develop and design a data driven Automation Framework (Quality Center, Quick Test Professional) and established standards to make sure that numerous reusable procedures and functions are written rather than inventing the wheel every time, version controlled automation developed code. Automated benefits website using QTP. Created test suites within Quality Center. Enhancing numerous procedures, functions, and multiple libraries using QTP.ENVIRONMENT: SQL Server 2005/2008, SQL, Visual Basic, .Net, C#, Windows, Quality center, Quick Test Professional, Unix, Web services, XMLPMG Global Corporation, Herndon, VA20042005Client: Freddie Mac, McLean, VARole: Sr. QA LeadProvide QA Lead support for multiple Single Family EUCs applications. Applications range from creating Journal Entries for Transactional Accounting, Reconciliation and Reporting for the areas of Performing Loans, Non-Performing Loans and Securitization AccountingResponsibilities included: Develop and maintain test strategy, test plan and approach. Assist Test Manager or other TestLeads in the negotiation of test scope, deliverables and schedule, and identifying appropriate staffing levels. Oversee the selection, design, and prioritization of test scenarios and test cases that will provide efficient coverage of requirements consistent with acceptable level of risk. Review the requirements traceability matrix for accuracy and completeness and conduct Test Artifacts review sessions like Test Case Peer Review, Test Plan review to ensure test cases appropriately translate and map to requirements. Interact with other ITG and business team members to ensure all pre-requisite criteria are met before system testing begins; assess the impact of issues that will delay completion of entrance criteria and work with Project Manager and team members to resolve the issues and modify the schedule and/or the requirements and risk assessment accordingly. Evaluate overall results of test execution, perform risk assessment, and modify test plans and/or schedules based on findings. Participate and Sign-Off all project phase gates, like TRR, ARR and ORR. Review test evaluation deliverables. Ensure the documentation and review of all other test deliverables required by the FTD and TSC Standard Operating Procedures. Monitor and report status of testing tasks in the project plan; document issues related to testing and working with project team to resolve and/or escalate issues as appropriate. Select and lead test team members appropriate for completion of the test plan; ensure test resources receive adequate motivation, guidance, and training to succeed in their project assignments. Provide feedback to resource managers regarding staff performance. Identify and recommend improvements to the TSC test methodology; implement appropriate best practices for assigned projects and provide feedback, for continuous process improvement. Work with various teams to establish and implement standard tool configurations that support the test process. Participate in all required FTD and test methodology control points; ensure that project complies with all ITG process requirements.ENVIRONMENT: DB2, Access, JAVA, Web Logic Server, Rational Clear Case / Clear Quest, Rational Test Manager, Rapid SQL, Micro Strategy, Doors, Unix, Windows.Qwest Communications International Inc., Denver, CO 19992004Role: Quality Assurance EngineerProvided System Test support for a large and complex Customer Request Management (CRM) application. Application interfaced with several other major applications.Responsibilities Included: Coordinated system test environment(s) with internal and external teams. Coordinated System Test activities with several teams. Managed a small test team in Denver, also managed a team in India, coordinated between these two teams and made sure that communication is effective. Assign work to the testing team and weekly update a status document on the progress. Analyze business requirements, functional requirements and technical design documents. Involved in preparing QA Standards and programming standards documentation. Created test conditions, test cases, test scenarios. Used PVCS Tracker for defect reporting and tracking. Used PVCS Version Manager for change management and version control. Tests included Oracle Database, Java GUI, Weblogic, Cron jobs, Alarms, UNIX back-end, log files, and error handling. Conducted Cross browser testing with IE4, IE5, IE5.5, NS4.7 and NS6. Verified the system functionality when bugs were fixed and closed the trouble tickets. Automate the test cases in the WinRunner/Quick Test Pro automation tools, in the WinRunner, created functions and procedures for the purpose of reusing the code. Ran the WinRunner/Quick Test Pro scripts through the TestDirector. Performed Regression Testing, Performance Testing, Integration Testing, Load Testing, and End-to-End Testing between the internal and external systems. For User Acceptance Testing created the required data and performed the UAT for the clients. Resolve any issues that are raised by the clients at the time of the UAT. Updated all the relevant information into WinRunner/Quick Test Pro and TestDirector. Updated all the relevant documents and store at their appropriate locations. Participated in the review of Business Requirements, Functional Requirements, Technical Design Documents. Prepared Change Request Documents to reflect the Technical Design Document. Provided technical support and maintained the application by enhancing the application as per the new requirements in Oracle SQL PL/SQL, Pro C, and UNIX Shell Scripting. Modified database code, Altered, Created, and Compiled Functions, Procedures, and Oracle Packages including Forms and Libraries. Performed SQL tuning and debugging using Explain Plan. Participated in the Code walk-through. Created and ran Unit Acceptance Tests. Throughly tested the Wireless Marketing application as well as the Wireless Customer Database System in Oracle. Verified the system functionality when bugs were fixed and closed the trouble tickets. Created and updated system documents to reflect the changes in the systems.ENVIRONMENT: Oracle 8i, Forms 4.5, Report 2.5, Developer 2000, TOAD, Dot Net, C#, XML, Web Services, Web Forms, Business Objects, Caliber, PVCS Dimensions, Cognos, Winrunner, Test director

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Great West Life Insurance and Annuity, Denver, CO 19981999Role: Sr. Programmer/Analyst IIResponsibilities Included: Reviewed the Business and User Requirements Document and prepared the detailed Test Plan. Developed Test Cases and Requirements Traceability Matrix. Worked with Users and business Analysts to define and deign test scenarios and test data. Created positive, negative, and range values Test Cases and Test Data for each feature. Developed SQL scripts and UNIX Shell scripts to validate the ETL processes. Involved in Performing GUI, functional, integration, regression, and System Testing. Maintained Y2K by Testing complex System applications before releasing the code into production. Developed and maintained Oracle forms, Reports on a UNIX workstation. Created and maintained forms and reports using PL/SQL, SQL, SQL Tuning, PRO C, and UNIX Shell programming.ENVIRONMENT: Oracle 8i, SQL, TOAD, UnixAjilon,

Denver, CO 19971998Client: Great West Life Insurance and Annuity, Denver, CORole: Senior Programmer AnalystResponsibilities Included: Reviewed the Business and User Requirements Document and prepared the detailed Test Plan. Developed Test Cases and Requirements Traceability Matrix. Worked with Users and business Analysts to define and deign test scenarios and test data. Created positive, negative, and range values Test Cases and Test Data for each feature. Developed SQL scripts and UNIX Shell scripts to validate the ETL processes. Involved in Performing GUI, functional, integration, regression, and System Testing. Maintained Y2K by Testing complex System applications before releasing the code into production. Developed and maintained Oracle forms, Reports on a UNIX workstation. Created and maintained forms and reports using PL/SQL, SQL, SQL Tuning, PRO C, and UNIX Shell programming. Involved in manual testing of applications. Involved in the setting of priorities for the defect tickets. Involved in the opening and closing defects. Received all sign-off at all major gates and at milestones. ENVIRONMENT: Oracle 8

i, SQL, TOAD, Unix EDUCATIONMasters in Information Technology Management Degree Webster University, St. Louis, MO, USABachelor of Science DegreeBusiness Administration with emphasis in Electronic Commerce Regis University, Denver, CO, USAIntroduction to Computing Fundamentals and Current Applications in Computing Science Algonquin College of Applied Arts and Technology, Ottawa, ON, CanadaBrainbench Certified Customer Requirements Analysis SQL ANSI - Structure Query Language Telecommunications Industry Knowledge RDBMS Relational Data Base Management Systems ConceptsTRAINING IN THE FOLLOWING AREAS THROUGH MANY OF THE INFORMATION TECHNOLOGY VENDORs QuickTest Professional 9.0 Suite Oracle8 DBA Certificate from Oracle Corporation Oracle Forms 4.5 Certificate PL/SQL for Developers Certificate Oracle Data Modeling UNIX Shell Programming Certificate COGNOS Impromptu Administration Certificate COGNOS Introduction to Impromptu Certificate Java CertificateAwards Capability Maturity Model Integration (CMMI) Level 2 - Qwest Communications International Working with the team to establish Long Distance services - Qwest Communications International Commitment to team work and professional excellence Award - NRECA/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif/img/clear.gif Begin Employment

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