Customer Service High School

Rick Thomas

Email: ********@*****-*******.***

Address:

City: Prattville

State: AL

Zip: 36067

Country: USA

Phone: 334-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dispatcher with management experience and exceptional skills. Versed In Transportation & Customer Service skills. Desires a challenging role as a Dispatcher / Broker.

Educational Background:

High School Dipolma from Lindbergh High School, Metro ZZ 1/2001 to 6/1982 (Basic Education)

Job History / Details:

Professional Summary

Dispatcher with management experience and exceptional skills. Versed In Transportation & Customer Service skills. Desires a challenging role as a Dispatcher / Broker.

Core Qualifications

Excellent Communication Skills. Client focused customer service skills. Over 20 years of knowledge in the Transportation Industry. I have worked directly with shippers & receivers on quotes & rates. I have worked directly with accounting dept on freight Invoice's & drivers payroll. I have worked with all types of freight. Flats, Vans, Reefers, Step Decks, & Power Only loads.

Budgeting, Business Development, Client Relations, Cold Calling, Computer Literate, Computer Proficient, Creative Problem Solving, Credit and Collections, CRM Systems, Customer Needs Assessment, Customer Satisfaction, Customer Service, Domestic and International Experience, Expense Control, Internal Auditing, Lead Development, Marketing, MBA, Multi-Task Management, Product Development, Project Management, Reporting, Sales, Statement Billings, Tax Preparation, Territory Sales Experience, Weekly Payroll

Experience

July 2004 to October 2012

WTS, INC. Fresno, CA

Dispatcher/ Broker

Dispatcher / Broker

Worked directly with shippers & receivers on quotes & rates worked directly with outside truck scheduling freight to picked up or delivered. Worked directly with outside carriers dispatchers making sure there drivers turning in the correct paperwork to the accounting dept. Worked directly with accounting dept for payroll and freight Invoices. Worked directly with manufacturing company's & Produce buyers and growers for season freight and year round freight. Worked directly with Insurance companies on being set up as a Certificate holder for all outside carriers.

Education

1982 Lindbergh High School ST. Louis, MO.

High School Diploma Basic Education

Professional Affiliations

A Member of LinkedIn with 100 professional contacts in the Transportation Industry.

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