Quality Control Customer Service

Lori Fasulo

Email: *********@********.***

Address: ** **** ******

City: Haverhill

State: MA

Zip: 01830

Country: USA

Phone: 978-***-****

Skill Level: Experienced

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Lori A. Fasulo

Haverhill, MA 01830 aa 978-***-**** aa *********@********.***

SUMMARY

Motivated Quality Laboratory Professional with over 20 years experience in various areas of Medical Technology. Independent and confident, demonstrating collaboration in team work and group objectives. Demonstrating history of developing technical solutions for project and Quality Unit needs. Well-developed communication skills. Key strengths in customer service and compliance. Ability to coordinate multiple activities. Works well in a team environment.

PROFESSIONAL EXPERIENCE

PFIZER, ANDOVER, MA

Systems Analyst, Quality Control Laboratory Systems May 2007 aaa July 2011

aa Authored and assisted in systems development lifecycle and validation documentation,

SOPaaas and protocols while maintaining accurate records.

aa Assisted in technical design, data entry, system configuration, system testing and validation.

aa Developed interdepartmental relationships with QC teams, introduced new technologies to improve

productivity, quality and reduce costs while using Lab Ware LIMS.

aa Completed Yellow Belt/LEAN Six Sigma - Operational Excellence training.

aa Collaborated with team members to incorporate the LEAN process to improve efficiency and organization.

WYETH BIOPHARMA, ANDOVER, MA

Scientist I, Quality Control Drug Product Laboratory June 2002 aaa May 2007

aa Responsible for HPLC, Coagulation, SDS-PAGE, BMP collagen sponge assays, pH and appearance. aa Executed Stability, Release testing and Protein based assays in a GMP Quality Control environment.

aa Participated in phases of software development lifecycle dedicated to Lab Ware LIMS project.

aa Demonstrated self-confidence and enthusiasm in the task of acting as a role model/SME.

WILLOW STREET MEDICAL CENTER, LYNN, MA

Senior Medical Technologist Dec 1999 aaa June 2002

aa Accountable for preventative maintenance, Quality Control, quality assessments and

troubleshooting in Hematology, Coagulation, Serology and Chemistry.

aa Managed the inventory control and workflow management.

MAYO MEDICAL LABORATORIES NEW ENGLAND, WILMINGTON, MA

Senior Medical Technologist May 1988 aaa Dec 1999

aa Responsible for Protein Chemistry, Special Chemistry, Endocrinology testing and data entry.

HUNT HOSPITAL / DANVERS CLINICAL LABORATORY Jan 1980 aaa May 1988

Medical Technologist

aa Responsible for Chemistry, Hematology, Coagulation, Urinalysis, Serology, Blood Bank testing and Phlebotomy.

SKILLS

aa Proficient in Microsoft Office, LEAN Process, GMP, GLP, FDA and compliance regulations.

EDUCATION

Bachelor of Science, Medical Technology, Merrimack College, North Andover, MA

PROFESSIONAL DEVELOPMENT

American Society of Clinical Pathologists MT (ASCP) #125763

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