Human Resources Customer Service

Jordan Moore

Email: *********@********.***

Address: ** ******* **

City: Quincy

State: MA

Zip: 02170

Country: USA

Phone: 802-***-****

Skill Level: Entry

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

PROFESSIONAL EXPERIENCE

THE COMMUNITY BUILDERS, Boston, MA July 2012-October 2012

Human Resources

-Processed new hire candidates and added them to the company payroll system

-Evaluated background checks and approved potential candidates for employment to hiring managers

-Scheduled interviews for managers with prospective employees

-Arranged flights and lodging for traveling employees and managers

-Assumed responsibility for organizing and consolidating department filing system

-Distributed mail to the appropriate managers in a timely manner

BLUE CROSS BLUE SHIELD, Quincy, MA Human Resources May 2012-June 2012

-Received and reviewed calendar appointments for supported staff

-Coordinated scheduling of available conference rooms for meetings and events

-Provided administrative support in the preparation for conferences and seminars

WAYFAIR LLC, Boston, MA Human Resources January 2010-January 2012

- Facilitated floor renovation by selecting contractors to handle various phases of work

within budget

- Maintained and organized whiteboards and furniture in conference rooms

- Entered new staff into the employee database and provided company badges to

preserve building security

- Scheduled meetings for managers to meet and evaluate candidates for available role

- Administered receiving packages and handled shipping outgoing items

- Ordered and stocked office supplies to keep at appropriate levels for optimal staff

performance

- Replaced light fixtures and bathroom supplies as needed

- Assisted in welcoming new employees and helped answer any questions related to job functions

- Provided customer service support for the sales and service department

McGRAW-HILL CONSTRUCTION, Bedford, MA Call Center Associate February 2008-January 2010

- Ensured potential customers had relative product information to increase sales

-Measured brand awareness and perception among industry leading buyers

- Constantly observed national construction activity for market trend analysis

MR. YOUTH, Hingham, MA Event Planning June 2007-January 2008

- Communicated with business managers to arrange in-store marketing events across North America

- Generated publicity for clients to increase attendance at innovative marketing events

- Developed consumer knowledge and brand awareness with new and existing products

SJS ACQUISITIONS, Malden, MA * Direct Sales September 2006-March 2007

- Promoted marketing campaigns of sports and entertainment clients

- Encouraged brand awareness for national sports teams

UNIVERSITY OF VERMONT, Burlington, VT Undergraduate Teaching Assistant 2002-2004

- Assisted in the instruction and grading processes for Small Business Marketing, Small Business Management

EDUCATION

The University of Vermont, Burlington, VT 2004

Bachelor of Science in Community Development and Applied Economics

Small Business Management Concentration, Consumer Motivation and Advertising Minor

Residence Hall Student Advisor

TECHNICAL SKILLS

Adobe Photoshop, Microsoft Office Suite; Word, Excel, PowerPoint, Outlook

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