Sales Engineer

Ali Harmanoglu

Email: *********@********.***

Address: ***** ****** *****

City: Cooper City

State: FL

Zip: 33026

Country: USA

Phone: 516-***-****

Skill Level: Management

Salary Range: $100,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Ali Harmanoglu

10753 Denver Drive

Cooper City, Florida 33026

*********@********.*** (T) 954-***-**** (C) 516-***-****

OBJECTIVE

To assist in maintaining the communications and networking environment as technologically current, operationally secure and reliable while dedicated to providing technical support and professional team service.

TARGET CAREER GOAL

Director of Network Operations

SKILLS

* Leadership - Motivate team members on new projects for efficiency and future growth

* Management - Taking initiative in spotting potential problems and implementing preventive measures

* Equipment Installation - Installed Cisco Routers, Switches, Patch Panels and Fiber Optics

* Analytical - Utilizing available technology, analyzed network -bottlenecks- (errors) for needed improvements

* Problem Solving - Communicated with vendors as well as local and remote users to resolve connectivity issues

* Teamwork - Increased productivity by implementing a -Paperless- weekly reporting provision for team members

* Bilingual: Spanish, some Turkish - Helped fellow team members with language barriers when necessary

TRAINING and CERTIFICATIONS

* CCNA Certified: CISCO ID# CSCO10056816

* Cisco Routing and Switching Training with Tech Data Corporation - NY

* CiscoWorks 2000

* HP OpenView

* LAN/WAN Management and Connectivity Training with Global Knowledge - MA

* IBM Iseries A/S400 System Operator

* Public Speaking with the Dale Carnegie School - NY

EDUCATION

Associate of Science: Criminal Justice, ITT Technical Institute, Ft. Lauderdale, FL - December 2011

Diploma: Help Desk Specialist: Computer Career Center, Garden City, NY - September 2001

HONORS and MEMBERSHIPS

National Technical Honor Society, 2011

EXPERIENCE

July 2012 - Present

Palm Beach County Convention Center - Global Spectrum West Palm Beach, FL

I.T. Operations Manager

* Responsible of purchasing and overseeing the configuring and installation of all communication systems.

* Planned with county team officials to discuss new ideas and for ongoing projects.

* Departmentally coordinated all network and telecom needs with staff members of the Department of Homeland Security and The White House Communications Agency for Presidential deployment and security.

* Communicated interdepartmentally to coordinate and oversee the installation of the security NVR video system.

* Responsible for network, telecom, desktop implementation and user support.

* Took the initiative in building and maintaining vendor relationships for various I.T., Telecom and other business related needs.

* Responsible for project management and assigning project tasks to team staff.

March 2005 - July 2012

Nimaxx LLC New York - North Miami Beach, FL

Director of Operations

* Helped to develop the business process from start up to generate annual sales; established strong 700-account customer base of State and commercial businesses

* Increased sales year-over-year by leveraging referenced accounts to build credibility and introducing new sales tools and marketing ideas

* Produced all new business in 2006 through referrals. Fostered excellent relationships and referrals by building trust and rapport with customers

* Hired, trained, and supervised staff and, provided network guidance, and effectively assigned projects to staff.

* Managed a staff of 17 personnel

February 2003 - March 2005

Henry Schein, Inc. Melville, NY

IBM AS400 Systems Operator

* Performed Save and Restores on the A/S400 systems using the IBM`s 3590 tape drives

* Closely monitored and communicated error messages on all IBM AS/400 Systems for resolution

* Performance tested the Liebert UPS Backup System at scheduled times ensuring power redundancy

* Implemented -paperless- daily and weekly reports to corporate personnel

* Managed the storage of daily and weekly tape backups with offsite vendor (Iron Mountain)

* Monitored Credit Card transaction lines that were remotely connected to other warehouses throughout the U.S.

January 2001 - February 2003

Henry Schein, Inc. Melville, NY

Senior Network Engineer

* Monitored the Enterprise Network consisting of Cisco hardware using HP OpenView and CiscoWorks 2000

* Oversaw the upgrade of the network`s backbone to DS1, SONET, 10 Gigabit Ethernet and Fiber Optic Cabling from a 100mb Ethernet backbone

* Remotely managed and resolved connectivity issues via VPN or Dialup Modem Access

* Installed "Pager" alert software which monitors network connectivity during production and off hours.

* Monitored all T1 connectivity and worked closely with AT&T call centers

* Troubleshoot the enterprise network systems` connectivity issues with HP OpenView

* Wrote documentation on equipment procedures for Help Desk user support

May 1998 - January 2001

WebMD Uniondale, NY

Telecom Analyst

* Purchased equipment from vendors for company use and/or client customer sales

* Worked with MCI WorldCom and Bell on scheduled circuit installs and resolved connectivity issues

* Installed patch panels, Cisco 1900 and 3Com switches and Cat 5 cabling

* Remotely managed network connectivity and configured Cisco routers

* Responsible for the transition of clients to convert their point-to-point 9.6 lines with frame-relay and T1 lines

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