Customer Service Truck Driver
Resume:
Looking For a Career (Rochester NY)
Date: ****-**-05, 11:19AM *************@*****.***
First and foremost I want to thank you for looking at my resume. Second i need to tell you a little bit about me. I was in the military in 2002 and 2003 unfortunately i had to leave and come back to civilian wold. In the past years i have been in construction form frame work to roofing and remodeling homes, then i got in a tow truck which i loved to do. unfortunately there was some management problems and i chose to leave. from there i had some no name jobs form selling random products from vacuums to air and water purification units which i was pretty good at. those companies did not last the recession so i had to find a new job. In hard times i had to deliver Chinese food. I was there for 3 years until I decided to be a truck driver. I left a really good business and a true friend to find my true calling. But 3 trucking companies later i find my self jobless and in pain due to the physical need of the career. i am now just getting back on my feet after falling off my truck. i have been home for the last 4 months trying to work on my knee and it getting there but not there yet. so i am posting my Resume on Craigslist for every on to see, because i am lost i do not have an higher education then high school. i really can't do a physical job, without education or physical part like construction. I do not know what my options are. i need to support a family of five so work at Mc donald's is not going to cut it.i leave you with my resume and if you think I'm a good fit for a job or career in your company please let me know.
Thank you,
Don Wenzel
Donald Wenzel III
520 Peck Road, Spencerport, New York 14559
**********@*****.***
SKILL SUMMARY
*Can easily build strong rapport with customers and personnel based on professionalism and integrity.
*Excellent telephone presence, effective interpersonal skills and use of multi-line phone systems.
*Ability to quickly grasp thorough understanding of product features to better service customers.
*Experienced in departmental staff training and supervision.
*Proficient computer skills in Microsoft Office products.
WORK HISTORY
Driver CDL
Metropolitan trucking, Bloomsburg Pa
Drives tractor-trailer combination, applies knowledge of commercial driving regulations to transport and deliver products, livestock, or materials, usually over long distance. Operating vehicles, mechanized devices, or equipment -- running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft. Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Repairing and maintaining mechanical equipment -- servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. Reads bill of lading to determine assignment, communicating with supervisors, peers, or subordinates -- providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Processing Information -- compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Getting Information -- observing, receiving, and otherwise obtaining information from all relevant sources. Obtains customer's signature or collects payment for services. Establishing and maintaining Interpersonal relationships -- developing constructive and cooperative working relationships with others, and maintaining them over time.
Driver CDL / Tow Truck
Joe Benson's, Rochester New York
Drives tractor-trailer combination, applies knowledge of commercial driving regulations to transport and deliver products, livestock, or materials, usually over long distance. Operating vehicles, mechanized devices, or equipment -- running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft. Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Repairing and maintaining mechanical equipment -- servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. Reads bill of lading to determine assignment, communicating with supervisors, peers, or subordinates -- providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Processing Information -- compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Getting Information -- observing, receiving, and otherwise obtaining information from all relevant sources. Obtains customer's signature or collects payment for services. Establishing and maintaining Interpersonal relationships -- developing constructive and cooperative working relationships with others, and maintaining them over time.
Truck Driver CDL
Roehl Transport Inc, Gary, Indiana
Drives tractor-trailer combination, applies knowledge of commercial driving regulations to transport and deliver products, livestock, or materials, usually over long distance. Operating vehicles, mechanized devices, or equipment -- running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft. Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Repairing and maintaining mechanical equipment -- servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. Reads bill of lading to determine assignment, communicating with supervisors, peers, or subordinates -- providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Processing Information -- compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Getting Information -- observing, receiving, and otherwise obtaining information from all relevant sources. Obtains customer's signature or collects payment for services. Establishing and maintaining Interpersonal relationships -- developing constructive and cooperative working relationships with others, and maintaining them over time.
Assistant Management
New Greece China
Organizing stock and equipment, ordering supplies, and overseeing building maintenance, cleanliness, and security. Planning and working to budgets, maximizing profits and achieving sales targets, controlling takings in the restaurant, administering payrolls. Recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and rotes. Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations. Ensuring high standards of customer service are maintained. Handling customer complaints and queries. Devising and marketing promotional campaigns. Preparing reports and other performance analysis documentation. Establishing relationships with the local community and undertaking activities which comply with the company's corporate social responsibility programmers.
Tow Truck Driver
Gates Automotive, Rochester, New York
Performed mandatory maintenance on all tow trucks, ensuring safety of vehicles.
Responsible for taking all in-coming service calls and arriving at destination within specified time.
Processed client files, scheduled appointments using multi-line phone system, bookkeeping duties.
Hooked up disabled vehicles and transported customers to desired locations.
Technical Support Customer Service
Sutherland Global, Rochester, New York
Provided technical support to customers using the Turbo Tax Software technology.
Successfully completed customer service training program to ensure high customer satisfaction.
Utility Technician
Premier Utility Locating, LLC, Hauppauge, New York
Provided field services to include surveying & inspection of electric poles for stray voltage and damage.
Responsible for conducting third party inspection services in western New York.
Trained new field service employees in inspection and safety procedures.
MILITARY SERVICE
Military Police Officer, United States Army, 2003
EDUCATION
PDI CDL A training Rochester New York 2011
Selected coursework at Bryant & Stratton College, Rochester, New York
Certification in Plastering & Construction, Iroquois Job Corps Center, Medina, New York 2005
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