Title:Project Manager
******@*****.***
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NAME: Stephen Teso
ADDRESS: *** ***** ******
CITY: North Attleboro
STATE/PROVINCE: MA
ZIP/POSTAL CODE: 02760
COUNTRY: USA
EMAIL: ******@*****.***
PHONE: 508-***-****
CANDIDATE ID: 139555
CITIZENSHIP: US
Citizen
EDUCATION: Bachelor Degree
EXPERIENCE: 5
WILL RELOCATE: No
RELOCATION INFO:
JOB WANTED: Any
RATE NEEDED: Open
HOMEPAGE:
ESUME
Objective Manage the creation and delivery of high quality business solutions within a
creative, collaborative environment using cutting edge technologies and services.
Experience
2001
-presentSTAR IT Inc. Medfield, MA
STAR is a leading provider of management consulting and e-business solutions in the CRM,
Portal and Business Intelligence markets.
Project Manager
Lead internal team that installed, implemented and customized Microsoft's Enterprise
wide portal solution (SharePoint).
Designed and delivered implementation methodology for Portal software line of business.
Created specification documents and workflow diagrams specific to implementation of
Microsoft's SharePoint Portal Server. Created taxonomy and information categorization,
defined search criteria and configuration of content sources, designed approval processes
and workflow, designed portal interface and web parts.
Created decision support tool for prioritization of needs for client facing
engagements.
Participated in pre-sales presentations and high-level business requirements gathering
for the Portal line of business. Customers included Citizens Bank, Hannaford Foods, and
Olin-Aegis Manufacturing.
1999
- 2001FirePond Inc. Waltham, MA
FirePond is a leader in the delivery of eCRM interactive selling solutions for the web
and for mobile users.
Advisory Project Manager
Managed multiple enterprise wide client engagements in excess of 3 million dollars in
revenue, assisted in the development of Project Management methodologies and business
practices for the global Professional Services practice, managed project development teams
for Fortune 500 accounts.
Managed the complete project life cycle for a highly complex, 3 million dollar
enterprise wide implementation of a browser based Interactive Sales System (CRM/SFA) for
Sikorsky Aircraft. This project involved 20+ resources using Interactive Design and
Branding, Java, XML, and web based technologies (HTML, JavaScript, Macromedia Flash, etc).
Managed the project team that implemented a web-based e-commerce application for Subaru
of America's automobile line (www.subaru.com). This included Graphic Design and
Production, Java, JavaScript, and XML development, and the use of FirePond's Product
Configuration Engine for online configuration and validation of automobile option
selection and pricing.
Performed top-level business analysis, requirements gathering and architecture analysis
for Bell Atlantic Networking Integration (now Verizon) This included presentations and
negotiations with senior executives and joint design sessions with various departments
within Bell Atlantic's networking integration department.
Collaborated with the FirePond Product Development team in the identification,
introduction, and testing of new product features and functions as part of implementations
with key clients.
Creation, fine-tuning, and dissemination of best practices and corporate project
management methodologies. This included all aspects of the project management life cycle:
Requirements Gathering, creation of Statements of Work, Project Planning, Iterative
Implementation cycles, and Installation, Training and Roll Out of the applications.
1997
- 1999Earley & Associates Needham, MA
Earley & Associates is a Lotus Corporation premium partner specializing in consulting
services in the knowledge management marketspace.
Senior Consultant
Managed multiple product and project development teams involving internet and
client/server technologies for high visibility customers. Performed top-level requirements
gathering and architecture analysis for multiple projects whose customers included IBM,
Lotus, Massachusetts State Police, Plymouth Rock Life Assurance, Avery-Dennison, and Iron
Mountain.
Managed multiple projects and associated client engagements involving both large scale
(1000 usersplus) and small scale (less then 50 users) implementations of web based
knowledge management, collaborative workflow, and document management applications.
Delivered seminars on Knowledge Management to audiences at Boston University and Lotus
Development Corporation as well as client presentations on GroupWare, knowledge management
and interactive collaboration via the web
Engaged in the business development of Earley & Associates products and services,
including client presentations, proposal/business plan generation, and close of sales.
1990
-1997SilverPlatter Inc. Norwood, MA
SilverPlatter is a leading supplier and distributor of reference library database
solutions via electronic media.
Manager
- Electronic Information Services (1996-1997)
Managed a departmental staff with a budget of over $1 million dollars including P&L
responsibilities.
Managed the operations, administration, and support of the corporate e-commerce
initiative bringing to production a web based Internet subscription service and on line
interaction with SilverPlatter's product line.
Led the team charged with creating and maintaining the Corporate Intranet. Led the
introduction and implementation of GroupWare technology within global offices for
automating HR processes. Managed the application development team that developed,
maintained and administered knowledge sharing applications serving multiple departments
and distributed offices.
Worked on multiple business process redesign initiatives, chaired meetings and
requirements sessions, translated business needs into technical specifications, and led
JAD design sessions. Worked across departments and with business owners and technical
resources to define the business vision and design and implement business process
improvements.
Led team tasked with improving communications within SilverPlatter and delivered
training on improving listening and team building skills.
Manager
- Data Administration (1993-1996)
Managed the department that administered and supported data and information resources
for the U.S. offices, supporting a Progress database handling all global transactions.
Manager
- Order Processing (1990-1993)
Managed the department that administered and supported worldwide order processing, data
entry, and sales process services for a global base of over 20,000 customers served
through a channel comprised of over 300 distributors, partners and sales agents.
1986
-1990Alsys Ltd. Burlington, MA
Alsys was a leading developer of compilers and tools for the Ada software language.
Operations Administrator
Managed ongoing order processing, materials management and supporting information
services as well as implemented, maintained and supported a corporate database.
Skills Managerial:
Strong management skills and deep understanding of project management, software
development and implementation methodologies, business processes analysis, and information
architecture.
Strong communication skills, written and verbal. Able to deliver client presentations,
educational seminars and technical demonstrations at the senior executive level.
Deep understanding of, and experience with, knowledge management both in terms of
leveraging technology and in analyzing business processes. Especially conversant in the
impact of KM on organizational culture and work flow.
Experience building teams, working within teams, and supporting collaboration across
multi-functional departments and disciplines.
Experience working in a globally distributed work environment with some overseas
travel.
Able to thrive in a fast paced environment and to be flexible in the face of change.
Strong process analysis and creative problem solving skills.
Technical:
Understanding and experience in UML, Rational Unified Process, RAD and JAD development
practices, software and project development life cycles, and client/server technologies.
Extensive experience in Internet technologies, web design, and information architecture
(Microsoft SharePoint Portal Server, Microsoft Digital Dashboard and Web Parts, Java,
JavaScript, XML, HTML, Shockwave, SQL Server, RDBMS, etc.).
Extensive hands on experience in collaborative and portal technologies, Microsoft
Project, MSOffice applications, VISIO, Lotus Notes and other project and knowledge
management tools.
Education 1974
-1976 Clark University, Worcester, MA - B.A., Double Major - Fine
Arts/Science
.
1971
-1974 Worcester Art Museum, Worcester, MA - Fine Arts major