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Customer Service Human Resources

Location:
Chester, PA
Posted:
January 07, 2013

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Resume:

Vladimir Cadet

Email: abp08e@r.postjobfree.com

Address: *** **** **** ******

City: Chester

State: PA

Zip: 19013

Country: USA

Phone: 610-***-****

Skill Level: Experienced

Salary Range: $36,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Vladimir Cadet

405 E. 19th St. Chester, PA 19013 Phone: 610-***-**** abp08e@r.postjobfree.com

Professional Statement: I am looking for a reputable company to apply my skills and knowledge, to help better improve overall job performance and job satisfaction. I want to apply my skills in analysis and business solutions in an organization where I can grow professionally and make a positive contribution.

Education:

BS Human Resources Management - Anticipated Graduation January 2013

Wilmington University

GPA: 3.5, Dean`s List Recipient, 2011- 2012

Student Government Association (2008 - Present)

* Relevant Courses: Business Communication, PeopleSoft 9.0, Compensation Administration, HR Management, Organizational Behavior, Business to Business Marketing, Strategic Management, Financial Management, Training and Developing, Public Relations.

Six Sigma Green Belt Certification - December 2012 - January 2013

Villanova University

Human Resource Department Administrative Assistant February 2012 - May 2012

Internship: Salem Community College, Carneys Point, NJ

* Prepare reports, presentations, orientation materials and employment paperwork

* Create and revise systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, budgetary and personnel requirements

* Maintain materials inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies

Professional Experience:

Customer Service Professional Rep July 2012- present

Medrisk, King of Prussia, PA

* Receives inbound phone and electronic referrals from insurance companies, NCMs, provider centers, doctors, and patients.

* Formulate outbound telephonic/electronic contacts with adjusters and Physical Therapy Centers to verify new case information, missing information and request other related paperwork.

* Confirm new case data by reviewing, correcting, deleting, or re-entering data; combining data entry when account information is incomplete; purging files to eliminate duplication of data.

Customer Service Outbound Representative February 2012 - July 2012

1 and 1 Internet, Chesterbrook, PA

* Called sales leads and deliver a professional sales presentation

* Performed data entry and maintenance of customer databases

* Followed up on initial contacts by customers and maintain records of telephonic interactions, orders, and accounts

Human Resources Recruiter June 2011 - January 2012

Rehab One, West Chester, PA

* Coordinated phone communications, office systems, and analyze data

* Recruited, also scheduled interview appointments for both Occupational and Physical Therapists

* Verified forms, policies and procedures as well as fax inbox and outbox

* Reviewed customer service relations surveys and performance evaluation forms

* Maintained employee files and the Human Resources filing system

Computer Proficiency: Microsoft Word, Microsoft Excel (v-lookups, pivot tables), Microsoft PowerPoint, Adobe Reader 6.0, Adobe Acrobat



Contact this candidate