Customer Service High School
Resume:
Melvin Earl Smith
Email: ********@**************.***
Address:
City: Centerton
State: AR
Zip: 72719
Country: USA
Phone: 479-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Warehouse worker with strong work ethic and 3 years hands-on experience. well-versed in warehouse operations, shipping and logistics. Excep tional organizational skills and strong attention to detail. ]familiar with all aspects of logistics, shipping and receiving and general warehouse operations. . Flexible schedule and available for all shifts. Energetic and reliable Retail Sales Associate with 3 years experience in a high-end merchandise environment.
Educational Background:
High School Dipolma from Fayetteville High school, Fayetteville AR 1/2001 to 5/2000 (High School Diploma)
High School Dipolma from NSU, Fayetteville AR 1/2001 to 10/2012
Job History / Details:
Summary
Warehouse worker with strong work ethic and 3 years hands-on experience.
well-versed in warehouse operations, shipping and logistics. Exceptional organizational skills and strong attention to detail. ]familiar with all aspects of logistics, shipping and receiving and general warehouse operations.
. Flexible schedule and available for all shifts.
Energetic and reliable Retail Sales Associate with 3 years experience in a high-end merchandise environment.
Skills
Consistent work history
Solid communication skills
Strong organizational skills
Manual labor skills
Flexible work schedule
Good judgment
Good multitasker
High school diploma
Lifting up to 100 lbs
Customer service skills
Good communication skills
Good at following instructions
Shipping and receiving
Cash flow management
Telephone inquiries
Invoice processing
Credit card processing
Telecommunication skills
MS Windows proficient
POS systems expert
Strong team player
Strong work ethic
Strong written and verbal communication skills
Good verbal/written communication skills
Shipping and receiving
Material handling
Dependable independent worker
Fast learner
Solid independent worker
Basic computer skills
Quick learner
Fabrication and installation
Hard working and self-motivated
Accomplishments
Used item numbers to properly stock warehouse.Cleared damaged items and loaded freight.Loaded and unloaded pieces into boxes for shipment.Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.Responsible for careful handling of all merchandise to avoid damage.Assembled product containers and crates.Attached identifying tags to containers.Loaded and unloaded ship cargo.Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers, tractors and other equipment.
Packed containers and re-pack damaged containers.Read work orders or received oral instructions to determine work assignments and material and equipment needs.Recorded numbers of units handled and moved, using daily production sheets or work tickets.Sorted cargo before loading and unloading.Customer Service
Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
Handled guest complaints, maintaining a positive dining experience for all rest.
Experience
December 2010 to August 2012
Falcon company 573-***-**** Tara surpervisor Popular Bluff, MO
Warehouse worker
Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.Responsible for careful handling of all merchandise to avoid damage.Assembled product containers and crates.Loaded and unloaded ship cargo.Read work orders or received oral instructions to determine work assignments and material and equipment needs.
February 2009 to September 2010
George's 479-***-**** supervisor crystal Springdale, Ar
Warehouse Worker
Recorded numbers of units handled and moved, using daily production sheets or work tickets.Sorted cargo before loading and unloading.Used item numbers to properly stock warehouse.Attached identifying tags to containers.Responsible for careful handling of all merchandise to avoid damage.Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.
February 2005 to August 2008
Cash Systems supervison Ron schrierner Burnsville, min.
Customer service Rep. Tech support
Assisted customers in person and via telephone.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Received multiple reviews acknowledging my level of dedication to excellent customer service.Provided customer service during an average of 60 calls per day by answering customer inquiries, solving problems and providing new product information.
Directed calls to appropriate individuals and departments.Produced money orders for customers.
Provided base level IT support to non-technical personnel within the business.
Managed call flow and responded to technical support needs of customers.
Resolved customer complaints and concerns with strong verbal and negotiation skills.
Resolved customer issues in a clear, courteous and straightforward manner.
Identified and solved technical issues with a variety of diagnostic tools.
Conducted research to address customer concerns.
July 2002 to December 2004
Hyatt Hotel 763-***-**** supervisor Shawn Down town, min.
Front Desk clerk
Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Education and Training
2000 Fayetteville High school Fayetteville, AR
High School Diploma High School Diploma
High school diploma
NSU Talqua, ok
General
General Education
Did two years
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