Greg Bylicki

Email: abozfu@r.postjobfree.com

Address:

City: Lakeland

State: FL

Zip: 33809

Country: USA

Phone: 863-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished Manager/Retail Service manager with extensive experience in front-of-house and back-of-house operations. Proven ability to maximize customer growth,repetitive business and control expenses.

Educational Background:

High School Dipolma from Lake Gibson High School/ West Area Adult School, Lakeland FL 1/2001 to 1/2000 (High School Diploma)

Job History / Details:

Career Overview

Accomplished Manager/Retail Service manager with extensive experience in front-of-house and back-of-house operations. Proven ability to maximize customer growth,repetitive business and control expenses.

Core Strengths

Adapt to diverse groups

Excellent communication skills

Excellent people skills

Listening skill

Problem-solving skills

Retail merchandising expertise

Cash register operations

Cash handling accuracy

Loss prevention comprehension

Inventory control procedures

Shipment processing

Energetic self-starter

Sales analysis

Strong lead development skills

Goal-oriented

Staff development/training

National accounts

Budget development

Inventory control

Employee scheduling

P & L Management

Training development

Merchandise Displays

Floor set design and visual displays

Team Leadership and Mentoring

Accomplishments

Staff Development:

Trained staff .

Customer Service:

Ensured superior customer service.

Staffing

Worked directly with Human Resources to streamline hiring and on boarding process.

Work Experience

April 2005 to October 2012

Service Manager/Assistant Manager Lakland, Fl

Mcgee Tires Stores

*Reduced and controlled expenses.

*Surpassed revenue goals .

*Developed and rolled out new policies.

*Managed team of 12 professionals.

*Served as mentor to junior team members.

February 2001 to March 2005

Retail Sales Manager Lakeland, Florida

Tires Plus

*Developed quarterly and annual sales department budgets.

*Hired and trained all sales staff for new store location.

*Reviewed operational records and reports to project sales and determine profitability.

*Trained all incoming sales team members.

*Contacted customers by phone and email in response to inquiries.

*Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.

*Maintained friendly and professional customer interactions.

*Built relationships with customers and the community to establish long-term business growth.

*Shared product knowledge with customers while making personal recommendations.

September 2000 to January 2001

Warehouse worker/Forklift Operator Lakeland, Florida

Watkin's Motor Lines

*Loaded and unloaded pieces into boxes for shipment.

*Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.

*Responsible for careful handling of all merchandise to avoid damage.

*Recorded numbers of units handled and moved, using daily production sheets or work tickets

*.Used propane forklift to load trailer at warehouse.

July 1998 to September 2000

Oven operator/cashier Lakeland, Fl

Hungry Howie's Pizza Restaurant

*Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

*Computed accurate sales prices for purchase transactions.

*Assisted customers in person and via telephone.

*Accurately balanced cash drawer after every shift.

*Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

Educational Background

2000 Lake Gibson High School/ West Area Adult School Lakeland, Florida

High School Diploma High School Diploma

High school diploma or equivalent

Awards

Goodyear Tire Product Line Expert

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