Ahmed Khalil

**** ****** ***** *** ***

Ottawa, Ontario

Cell: 613-***-****

Aug, 22, 2012

3K Consulting Inc.

Hello,

I am writing to you to apply for the position of Sales Engineer posted on the company website.

My resume is enclosed for your review. I have Masters of Engineering Management from

University of Ottawa and over 3 years of professional sales/project management experience. My

background makes me confident that I have the required skills and the qualifications for the

position. The nature of my previous work allowed me to have strong sales management skills

(customer contact activities, formulation of offers, coordination and follow up activities of the

order/project and the administrative work). In my last job, Sales Support Engineer in ABB, I was

responsible with my team for promoting and developing the process automation systems

business in minerals industry. Through my work I have developed my critical thinking and

analytical skills by studying and thoroughly analyzing tenders and formulate technical and

commercial offers. I also enhanced my interpersona l and communication skills as I had to handle

customer complaints and provide the appropriate support . My master s degree strengthened my

customer service exper ience as I have studied CRM (the knowledge of customers acquisition

and retention and the techniques used to maximize company s profits during the customers life

span). By conducting sales meetings and negotiating offers with customers and suppliers I

improved my negotiation and mediation skills. By directing and leading multimillion dollar

upgrade projects, I improved my project management skills from planning, designing, execution

and budgeting. Also my studies enriched my PM experience as I have studied two advanced PM

courses on how to manage projects based on PMBOK methods.

While working in ABB I have gained a sound sense of business procedures and practices in large

organizations. As being a sales support engineer I have carried out technical presentations for

new services/solutions and participated in trade shows. I gained experience in account

management as I was managing accounts locally and internationally in my assigned territory. I

also handled the communication between key customers and our Business Unit. Being part of a

sales team that worked in a fast-paced environment that demanded results driven productivity

allowed me to enhance my multi-tasking, time management, and organization skills.

My previous experience and field of study have developed my knowledge about the management

of people, projects, products and organization resources in technical environment. Also, has

given me a valuable insight into the environments in which organization operates and has

allowed me to strengthen my comprehension of business administration. I strongly believe that

my qualifications, as exemplified on my resume, are those deemed important and necessary to be

able to work within this field. I feel that my experience, knowledge and skill sets will be assets to

your company and contribute to furthering its mission and success.

I would appreciate the opportunity to demonstrate my expertise and further discuss the position .

Thank you for your time and consideration, I look forward to hearing from you at your earliest

convenience.

Sincerely yours,

Ahmed Khalil

Ahmed Vernas Khalil

1051 Plante Drive K1V 9E5 Ottawa, Ontario

Tel: 613-***-**** abozdh@r.postjobfree.com

Highlights of Qualifications:

Masters of Engineering Management. Over 3 years of professional sales/project management

experience focused on process automation services/solutions. Proven ability to achieve and

exceed sales targets in a fast-paced environment. Fast learner with excellent multi-tasking, time

management and organizational skills. Competent in budgeting and leading projects from start

to finish. W illingness to travel to different sale territories and flexible to work in rotational shifts

as per the company's requirements.

Key Skills and Abilities:

Excellent sales and account management skills

Outstanding presentation skills and excellent oral/written communication skills

Strong leadership and interpersonal skills and competent working in a team environment

or individually

Can effectively negotiate with customers from different social and financial backgrounds

Able to gain customer confidence in short spans of time and build customer relation s

Excellent at bridging the gap between technical and no n-technical knowledge needed for

sales opportunities

Ability to work effectively under pressure in challenging and multi -project settings.

Excellent proficiency in MS Office, MS project and Lotus Notes

Professional experience:

May, 2009 Nov, 2010

Sales Support Engineer

ABB Power systems and Automation Technologies, Egypt

Created custom service offers/solutions that address customer s grievances and needs

Acted as a liaison for all technical questions and issues for accounts and coordinated the

communications between client and respective divisions

Handled the introduction, demonstration, and promot ion of newly launched services

Conducted presentations/seminars to create and promote service/solution awareness

Assisted the marketing team in handling the marketing activities of technical services

Participated in market research a nd devised strategies to attract new customers and

retain the existing ones

Directed the technical service team as a part of multimillio n dollar upgrade project

Participated in site surveys and created offers/solutions based on customers system

and requirements

Prepared quarterly and/or annually sales forecasts and formulated sales strategies to

retain/expand service business with key customers

Developed pricing strategies based on market dynamics

Managed third party and supplier relations and assisted with partnership development

W orked closely with the training department to promote training services to key

customers

Key Contributions:

Achieved the sales quota during the financial crisis in 2009

Produced over $1 million in revenue

Attracted the attention of key accounts to the new service contract business with an

estimated $800,000 in first contract, open at time of departure

Successfully cultivated a business rapport with two customers that were neglected due

to their remote geographical locations, which resulted in an upgrade order valued at

$200,000

Developed solid and long lasting relationships with different customers

Oct, 2007 Apr, 2009

Technical Sales Representative

United Control Systems Co. (UCS), Egypt

Handled customer inquiries and prepare d quotations

Handled customer comments/complaints and p rovided quick and appropriate support

Assisted the marketing manager to promote the service market

Gathered information about the targeted market and have input to the marketing team

Studied tenders and prepared technical and commercial offers and negotiated contracts

with suppliers and customers

Maintained the quarterly and ann ual sales reports, and handled the competitive data

pricing files and statements

Directed the service team in different retro fit projects

Followed ongoing project activities and overall project performance

Made sales cold calls and carried out effective sales meetings

Key Contributions:

Generated over $650,000 in project sales

Successfully managed projects that regularly exceeded customer expectations through

timely delivery of high quality services that were within budget

Established a relationship with a new account with first year estimated sales of over

$400,000, open at time of departure.

Apr, 2007 Sep, 2007

Electrical Field Engineer in ON shore Oil rig

Egyptian Drilling Co. (EDC), Egypt

Supervised the generation station operation and carried out the maintenance activities

Prepared technical reports and recorded results

Aug, 2006 Mar, 2007

Technical Office Engineer

Elsewedy Cables Co., Egypt

Designed cable solutions that meet customer requirements and relevant national and

international standards.

Provided technical support for the sales, purchasing and production departments.

Verified customer design input and answered customers technical queries

Key Contribution:

Assisted the sales team to achieve the sales target in the assigned territory

Relevant Training and Courses:

Process Automation Life Cycle Service Selling S kills, ABB University - Egypt (2010)

Value Based Selling (VBS) at ABB University, Egypt (2010)

Leading Individuals & Engineering P roject Teams, American University in Cairo (2010)

ABB Control System (800xA) Selling S kills, ABB University - Egypt (2009)

Technical Training on ABB Single Drives, ABB University - Finland (2009)

Credit Risk Management, ABB Information Security, ABB Code of Conduct, at ABB

University [e-learning] (2009)

Theory of Operation & Maintenance AC Generators, EDC training center, Egypt (2007)

Fundamentals of PLC Programming, Scientific Research Academy, Egypt (2005)

Industrial training, Izhevsk State Technical University, Russia (2005)

Industrial training on ABB LV and MV products, ABB factory, Egypt (2004)

Education:

Masters of Engineering Management, University of Ottawa, Ontario (2012)

B.Sc. in Electrical Engineering, University of Helwan, Cairo, Egypt (2006)

Relevant Courses (During the graduate program):

Strategic Marketing Management [overview of the Marketing process in the context of a

technology -intensive global economy]

Customer Relation Management (CRM) [focuses on theory and practical aspects of

attracting and retaining customers through service, cooperation, and sharing of

information]

Project Management (the knowledge of managing projects based on PMBOK methods)

Competitive Intelligence [the forms, process, and requirements of Competitive

intelligence and how it is used in competitive environment ]

Corporate Finance (financial management and the financial environment)

Managerial Accounting Information and Decisions (the use of accounting for the

evaluation of product, managerial and divisional performance and the strategic role of

accounting in supporting the decision making process]

Organizational Behavior and Human Resource Management [ the management of

people and their performance in organizat ions]

Strategy Safari (a tour of the applications of strategy across a variety of businesses)

P.S. Further References available upon request

Contact this candidate