Management Training

Erin Yinger

Email: *********@********.***

Address: **** *.******* **

City: Spokane Valley

State: WA

Zip: 99037

Country: USA

Phone: 208-***-****

Skill Level: Director

Salary Range: 80

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Erin Yinger, M.A., LCPC, CPRP

Profile

I am seeking a position in healthcare management at an agency or company with a primary focus on excellent client care, in balance with attention to fiscal management and positive employee morale. I bring experience in program development, community relations, budget management, clinical supervision, and comprehensive operations management for outpatient settings.

Experience

Executive Director Owner, A New Hope Social Services Coeur dAlene Sandpoint, IDaho 2005-2012

Developed an outpatient mental health clinic from the ground up, peaking with a staff of eighty-one (81), with three locations in North Idaho, and an annual revenue of $4.5 million. Built a Hope for Families program that integrated funding streams to provide wraparound services, video based attachment therapy, parenting classes, child psychiatry, and community based in-home services to assist in reunification with parents in the foster care youth population. Oversaw all aspects of agency management including setting and maintaining a program budget, billing processes, CQI/QA team, clinical oversight, recruitment of medical and therapy staff, marketing, intake and discharge processes, utilization management, participation in community projects and mental health boards.

Awarded CIT Champion 2012 for support in the development of CIT in Idaho by Major Sam Cochran of CIT National- Memphis Model after completion of Train the Trainer Training for CIT, for dedication to the development of this program and donation of staff time and resources in senario training.

Curriculum development, Implementation, faculty and sustainability committee for Crisis Intervention Training for 40 hour law enforcement academy in collaboration with NAMI Far North, Kootenai Medical Center, Bonner Medical Center, Bonner Boundary County Sheriffs Departments- 2007-2012

Idaho Small Business Person of the Year 2010- Awarded by the US Small Business Administration in Washington, DC for innovation in healthcare and business growth and development during downturned economic times.

Board Member and Treasurer on the founding board of the Idaho Psychiatric Rehabilitation Association (IPRA) 2010-2012

Assisted on planning committee and volunteered to manage the week long the National United States Psychiatric Rehabilitation Conference in Boise, Idaho 2010

Circle of Security Intensive Ten (10) Day Training in Parent Child Attachment Assessment- Spokane, Washington 2009

Forensic Interviewing Training at the National Childrens Advocacy Center- Huntsville, Alabama 2009

Program Supervisor and Case manager, Alternative Community Enrichment Services Coeur dAlene, Idaho 2002-2005

Oversaw the intake and assessment process for new clients to get them into services in an efficient manner and paired with the appropriate staff member. Developed a resource library for staff members and trained new staff members to prepare them to meet their job responsibilities. Provided direct services to clients to link them to community resources, developed treatment plans and completed assessments in an efficient manner to get new clients into services quickly to meet their emergent psychiatric needs.

Counseling Intern Casey Family Partners Spokane, Washington 2003-2004

Completed counseling internship providing therapy to children and families with dual diagnosis related issues. Co-facilitated several treatment groups geared to assist with parenting skills, social skills, and maintain sobriety in parenting to promote re-unification with biological parents in an multi-disciplinary team setting. Learned about parent-child video based attachment evaluation and feedback. Learned about this strengths based model and the power of parent self-evaluation upon review of parenting video interaction. Provided individual therapy and participated in community treatment teams for CPS cases.

Psychosocial Rehabilitation (PSR) Specialist Treatment Planning, Powder Basic Associates- Coeur dalene, Idaho 2001-2002

Provided direct services to assist adult and child clients to develop the skills necessary to effectively cope with a diagnosed chronic mental health condition or serious emotional disturbance in the home or community setting. Completed comprehensive assessments and treatment plans for clients entering services at the agency.

Education

Whitworth university, Spokane, Washington - M.A. Community Agency Counseling, 2004

Whitworth university, Spokane, Washington - B.A. Psychology Sociology, 2001

Licenses and Credentials

Licensed Clinical Professional Counselor Idaho- LCPC #4420

Counseling Supervisor Designation State of Idaho

Certified Psychiatric Rehabilitation Professional- United States Psychiatric Rehabilitation Association (USPRA)

Nationally Certified Counselor and have passed both the NCE and the NCMHCE

Skills

Seven (7) years demonstrated supervisory experience, which reflects progressive responsibilities in hiring, firing, training, performance evaluations, conflict resolution and disciplinary counseling

Masters degree in Community Agency Counseling with additional training in specialized clinical areas including : sexual and physical abuse, parent-child attachment, mental illness, and chemical dependency.

Ability to ensure effective utilization of staff personnel and monitor program performance.

Work experience with children, youth, and family programs implementing treatment interventions using a variety of clinical principles, and demonstrated skill in complex clinical assessments and diagnosis

Experience and skill in community organizing and community liaison

Proficient in MS Office

Ability to work independently, organize and prioritize responsibilities

Strong human relations skills and ability to communicate and work effectively within a culturally diverse work environment and community

Perform project management and strategic planning for clinical program plans. Ability to develop business plans, strategic planning and operating plans across delivery system

Monitoring of all funding and other contracts for compliance, concerns, and potential expansion areas.

Ability to manage fiscal responsibility for creating and managing program/department budget

Development and implementation of program development, evaluation, and public relations plan

Experience in organization of operations of program systems, i.e., intake, case assignment, billing, accounts receivable, records release, and HIPAA compliance, strategic planning processes.

Experience in management of the student internship program, including relationships with local universities and the supervision of clinical supervisory staff

Referrals

Professional References Available Upon Request

Page

2519 South Bolivar Court Spokane Valley, Washington 99037 Cell 208-***-**** E-mail *********@********.***

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