Celeste Wood

aboz67@r.postjobfree.com

Street: *****

NE 195th Ave.

City: Brush Prairie

State: Washington

Country: United States

Zip: 98606

Homephone: 360-***-****

Years of Work Experience: 20+

Current Title: Program Manager/Sr. Project Manager

Current Duties: Management of Projects: New products to market; M&A; new development; implementation of software packages.

Looking for: Program Management (manage multiple projects or multiple Project Managers) or Sr. Project Manager (large complex projects)

Maximum Travel: 100

Position Type: Either

Available Start Date: 2009-10-07

Cover Letter

As an experienced Program Manager, I know firsthand how challenging it can be to liaison between business and technical resources. I can provide that needed bridge as I have over a decade of experience managing large complex projects for the business with over a decade of prior technical project management.

Proficiency in acquiring failing projects with turnaround into success.

My preference is a contract position in most any city of the United States. I would be open to a full time job if it is in the Portland, OR or SW Washington location.

Resume

High-Performance Program Manager/Sr. Project Manager with proven success of large complex projects within budget and on schedule.

Dynamic Achiever with track record of partnering business and technology to complete critical corporate initiatives to advance competitive position and to optimize stakeholder value.

Longevity of project management spanning over multiple decades with focus on: Financial, 21+ years; M&A, 5+ years; business project management, 10+ years; technical project management, 21+ years. Extensive mentoring for PM and BA.

Industry experience ranges from large to small companies with the diversification of Banking; Investments; Consulting; Healthcare; Education; Microcomputer Manufacturing; Mining; Forestry; Transportation; Auto Product Manufacturing and Electronics Manufacturing.

Accomplishment Examples: Concurrently executed 4 data conversion programs without one issue. Implementation Plan of 4 hour Branch downtime; able to have Branches up within 1 ? hours without issues. Reduced implementation goal of 15-minute turnaround, 6 months after install to a 12-minute turnaround, 2 weeks after install. In addition, installation timeframe of 30 days for 6 multi-state sites minimized to 14 days.

Experience: Managed successful cross functional teams; succeeded where others failed; overhauled business and technical vendor relationships; improved third party relationships; experienced at change management; built loyal teams; recruited top performers; reorganized and revitalized; re-engineered processes; managed large budgets; managed external business partners; created and implemented PMO/SDLC processes.

Skills: Highly organized; ability to get things done quickly; perform against tight deadlines; remain calm under pressure; meet demanding objectives; handle rapid change easily; self-motivated; reliable/responsible; action oriented; persistent; very positive/upbeat; high energy/enthusiasm; resourceful; ambitious; relate easily to people of all levels; grasp both business and technical matters quickly.

Professional Experience

Modis, Inc.; ConsultantJun 2003Current

Wells Fargo; Vancouver, WA (telecommute) Jan 2004Apr 2009Program Manager: Provided overall management to take Wholesale Treasury Product, CEO Workstation? to market. This project was positioned as one of the top Wholesale initiatives at Wells Fargo for global market, spanning 4 time zones, overseas, and inclusive of 16+ multi-state locations. Project categorized as Full Lifecycle, complex development, web-based (Ajax) on the CEO? portal.

? Assumed project to meet management objectives. Repositioned team to focus on budget, resource allocation, requirements, priorities, risks, critical success factors and delivery of product to market.

? Successfully launched pilot of product with phased rollout to market.

? Team 140+; 28+ sub-teams, including 2 overseas groups. Spanned 4 time zones, 12 multi-state locations

Program Manager: Project successfully took new product, Stagecoach Sweeps to market. Product positioned as one of the top three corporate initiatives at Wells Fargo. The project encompassed installation of new sweeps (Agiletics) software (vendor and in-house) application; conducted 4 pilots and 5 legacy conversions intermixed with new product launch.

? Converted ~15,000 customers with multibillion-dollar portfolios, allowing corporation to move from a lending position into a reserve position,

? Concurrently executed 4 conversions at one time without a single customer issue.

? Team 280+; 20+ sub-teams. Spanned 4 time zones, 16 multi-state locations

Concurrently managed: 1.) initial phase of major project for wholesale DDA adjustments, structured project, detailed requirements gathering and beginning of design; 2.) strategy phase for new POS product, moved project from strategic position into full scale project

Program Manager: Confidential strategic Risk Management Project spanned 4 time zones; over 12 multi-state locations with a core team of 74. Provided dual end-to-end project management for overall project consisting of six partners (five external), provided internal project management and extensive legal council regarding NDA and other legal issues.

Program Manager: As part of the IT Project Office Management Team, established a new Project Portfolio Management and Governance group to expedite assignments of projects; monitor for quality, success and within budget.

Program Manager of Business Services Consulting group: successful Agile initiative. Consultant aligned with Program Manager for WFF Roadmap initiatives.

? Provided consulting to WFF project teams for the delivery of 14+ multi-tiered projects, spanning 4 corporate release schedules. Cross project monitoring of dependencies, risk mitigation and issue resolution.

? Consulted for corporate methodology with the strategy for 2005 WFF Roadmap projects.

? Trained and mentored Project Managers and their project teams for Enterprise Release process, providing best practices. Supported project interactions between WFF and the Enterprise.

Program Manager: Concurrently managed 3 large scale Wholesale projects, each with cross-divisional impact, multiple business units and operations. Effectively improved strained vendor relations for 2 of these projects.

? Highly successful conversion of RCK and Centralized Returns from eFunds (3rd party servicing). Customer conversion; application conversion and business process conversion.

o Complex modifications to Incoming Returns (extensive vendor (Carreker) and in-house enhancements; client/server; MF); two-directional interface to ACH, impacts to 14+ interfaces (Hogan (DDA, RPM) and EW.

o Team 110+; 25 sub-teams. Spanned 4 time zones;12+ multi-state locations; 5 Operations sites; software vendor and relationship; third party (eFunds).

? Aggressively paced CEO? Returned Item Decisioning. Project integrated Returned Items into the CEO? portal for the wholesale customers. Extensive business and customer process changes.

o Complex project of numerous modifications to 12 applications (includes Incoming Returns (vendor, Carreker and in-house software); EW; CEO: RI, TIR, AES, UAM; Image Archive.

o Extensive software vendor relationship management and vendor deliverables.

o Team 100+; 27 sub-teams. Spanned 4 time zones; 12+ multi-state locations; offshore development; 5 Operations sites; software vendor and relationship.

? Managed Initiation Phase of PayCard Platform conversion. Built Project Plan, identified required deliverables and resources. Lead negotiations with 3rd party vendor.

US Bank; St. Paul, MN Jun 2003Dec 2003Program Manager: for the Piper Jaffray Spin Off from US Bank. The projects had cross- corporation and cross-divisional impacts, multiple business units, business processes and products.

? Managed Data Center move to newly established site with telecommunication lines connecting to former site. MVS Data Center move consisted of numerous events; highly successful with no impacts to customers.

? Authored and maintained project plan for migration of voice, network, hardware, software, data, storage, application modifications, data conversion and business process changes.

? Managed the evaluation and solution for all technical impacts resulting from term sheets and legal documents, working closely with the Legal Department

? Technical management for modifications and testing for 19+ applications (included Hogan (CIS, DDA, CAMS, ODS, PAS, PKG); ICS, MTECH, ACH.

? Co-managed transmissions between third party services and 2 Data Centers.

? Co-managed with business for impacts to 20+ departments (includes Investments, DDA, three Credit Card products, Check/Debit Cards, two Servicing areas)

? Team 80+; 20 business depts.; 19 technical leads; 5 multi-state locations

EDP Contract Services; ConsultantApr 2002Jun 2003

Wells Fargo; Vancouver, WA (telecommute) Apr 2002Nov 2002Program Manager: Concurrently managed 2 large scale multi-million dollar Home Equity projects, each with cross-divisional impact, multiple business units and processes. Introduced RUP methodology.

? Eliminated servicing issues related to Correspondent HE loans/lines.

o Defined and implemented semi-manual business processes 3 months into project, improving customer service prior to automated implementation.

o Complex modifications to 15 applications (included Hogan CIS, Shaw, Collections, Star). Evaluated Alltel.

o Team 115+; 35 leads; 20 multi-state locations; 1 Operations site.

? Rollout of new HE product. Managed as Technical Project Manager.

o Modifications to 30 applications (included ACAPS, EAI, Hogan CIS, Shaw, WEB, ZOOT).

o Team 75+; 22 technical leads; 10 multi-state locations.

Comsys; ConsultantSep 2001Apr 2002

Regence Blue Cross/Blue Shield; Portland, OR Sep 2001Apr 2002Sr. Technical Project Manager: Management for Healthcare claims application to validate and route medical and dental (NSF, UB92) claims to FACETS? and multiple legacy systems. Successfully organized project and formed project team in less than a week. Applications involved systems w/NDM transmissions (UNIX, IBM Mainframe). Project installed on time with no issues. Completed HIPPA Management training.

Emerald Solutions; ConsultantNov 1998Jun 2001

Wells Fargo; Vancouver, WA (telecommute) Jul 1999Jun 2001Sr. Project Manager: Business Migration PM responsible to migrate legacy products to web based architecture.

? Assumed project to provide leadership, project restructure, mentored PM and incorporate PMO/SDLC process. Project placed back on track with successful install.

? Migration of 10 Treasury Management products (included Image Positive Pay, Stops, ARP, Wires and E-Reports).

? Team 40+; 8 Project Managers/Product Mangers; 7 multi-state locations

Program Manager: Responsible for extremely successful integration of the entire Treasury Management portfolio contained within the First Security Merger. This was a multi-million dollar project impacting all Wells Fargo and First Security commercial customers. Projects had bank-wide, cross-divisional impact; with numerous changes to business units, business processes and products. Customer conversion; application conversion and business process conversion

? Projects all completed on time with quality implementation and minimal issues.

? First point person for all of Treasury Management products during merger and post merger and Liaison to bank wide: M&A; Communications; Training; Operations; Technical; QA Testing.

? Established PMO/SDLC process and deliverables for future wholesale integrations.

? 36 product merger (Hogan, RPM, OTP, ACH, ARP, E-products, Wires, Item Processing (MICR/Vector/CHX2000), Imaging, ATM, EDI); automated and manual conversions, included system development and new capture hubs.

? Team 74+; 12 Project Managers/Product Mangers; 30+ sub-teams. Spanned 4 time zones, 16 multi-state locations.

Wells Fargo; Denver, CO; Portland, OR

Program Manager: Business and Technical Migration PM for Wires Risk automated conversion and development. This was a multi-million dollar project within the Norwest/Wells Fargo merger. Project had bank-wide, cross-divisional impact; with changes to business units and business processes; major impact to technical real-time online interfaces

? Assumed PM role, after two predecessors failed. Redirected project to follow original timeline while rebuilding project team. After restructure, incorporated senior management?s significant scope change 5 months prior to install.

? Install highly successful; no customer impacts; online up hours earlier than planned.

? Managed all business deliverables. For scope change, added 22 interfaces (included Hogan (Deposits), CHX2000 ? Item Processing) to RS6000. Managed Inception Phase of web based interface to Wires Risk.

? Team 28; 8 Project Managers; 5 multi-state locations.

Consolidated Freightways; Portland, OR Nov 1998Jul 1999Sr. Technical Project Manager: Detailed management of Transportation institution?s legacy integration with implementation of PeopleSoft Accounts Payable, General Ledger, Payroll and Asset Management.

? Successful install of 18 interfaces between 12 legacy systems with PeopleSoft; 50+ production jobs impacted.

? Post Implementation management; customized reports and upgrade to PeopleSoft 7.5.

US Bank; Portland, OR Mar 1985Nov 1998Program Manager; Integration Test Manger; Application Manager; Strategy/Customer Advocate Manager; Liaison Manager, Sr. Technical Project Manager: Numerous projects included: conversions; implementations; M&A.

? Managed test of Bank Card to middleware development; Mtech, Hogan, Authorizations, CSF Messenger to process online and batch. Integrated workstation with mainframe; interfacing MQ, SNA, SQL and Web servers. Established and maintained 3 test labs in 3 states. Created and managed Testing SDLC/Risk Management Process.

? Managed major enhancements to BankPro Lobby CBT with installation into all branches of the First Bank/US Bank merger. Established and maintained isolated OS/2 LAN with TCP/IP on site for all development. Changes were integrated for Hogan DDA, Hogan CIS and Loan processing.

? Functional management of 9 Sr. P/As concurrent with installation of direct CMSI CreditRevue. Production systems: Loans/Lines Applications and Magnum Communications; indirect CMSI CreditRevue. Established and tested detailed Disaster Recovery process. Maintained excellent vendor relationship; participant of vendor design for beta software. CMSI User Steering Committee member; assisted with CMI User Conference presentation.

? Strategic management for Consumer Lending and Technical Divisions working with EVP and SVP decision makers. Results were improved income, better systems performance and successful re-engineering of business processes.

? Managed Retail Lending groups (equity/non-equity/indirect/leasing) for West One merger (included CMSI CreditRevue, Loans/Lines Applications, and Collections CACS, Archive Imaging, KAR (on Kodak hardware); installation of PC-based Leasing System, LeaseTek. Concurrent with installation of new release of Shaw IL and AFS Commercial Lending/Flooring.

? Managed first successful client server project of institution, CMSI CreditRevue. Established excellent vendor and business relationship. Installed first HP9000 with telecommunications to mainframe and LAN/WAN connections.

? Managed Retail Lending portfolio conversion of equity and non-equity loans from Security Pacific and Bank of America branches (Application Processing, SHAW, Creditline and Collections)

? Managed major enhancements to: Magnum Communications for lines, loans and BankCard (interface to FDR); MSA Payroll; Flexible Benefits; Installation of Trans Union.

? Managed MSA Payroll and Flexible Benefits merger of Peoples Bank and MSA Payroll conversion of ONB.

Project Manager; Lead Programmer/Analyst; Consultant; Hardware Operator PriorMarch 1985

? Manufacturing and Forestry:

o Assisted sales team for improved sales and edited User Manuals for clarity; Ithaca Intersystems, NY

o Managed enhancements Inventory, MSA Payroll, Forestry Projections for International Paper Company, WA

o Managed enhancements to multi-state application of Inventory Scrap System for Walker Manufacturing, WI

o Managed implementation of Cost Accounting; Costed Bills of Material, 4 inventory systems for NCR, NY

? Mining: Managed installation of highly successful MSA Payroll/Personnel and vendor relationship for NERCO, OR

? Education:

Software consultant; tutored COBOL; Hardware Operator; Assistant to DP Director, NY

Education: Degree in Computer Science

Technical Summary

Recent Web Development Environment: IBM Websphere, BEA WebLogic, CA SiteMinder 5.5 and 6.0, CA Strong Authentication, Envoy Technology, Oracle SQL, Sun LDAP Server, WebMethods, MS SharePoint Server.

PC Tools: MS Word; Excel; Access; Outlook; Project; PowerPoint; Visio; SharePoint; Lotus 123, Lotus Notes, WordPerfect, Cadence, Project Workbench, STAMP and Planview.

Hardware: IBM mainframe (numerous models); HP9000/G-T Series; RS6000; numerous models of IBM PC, HP PC and Toshiba PC; SUN/Solaris; Sun LDAP; DEC, AS400, IBM System 34-38; NCR 100-201; Apple/Lisa PC; Z80-Z8000 microprocessor; DPI midrange; BEA WebLogic, MS SharePoint Server; WebMethods, numerous IBM and HP Servers.

Systems: Management and installation of: application systems on mainframe; midrange; server platforms with connectivity to multiple platforms (online and batch); client server; application server; web server); internal and external communications; hardware; LANs; WANs.

Software: Management and development of software on mainframe, client servers; application servers; web servers. Management and Development methods of full life cycle; partial life cycle; SOA (Service oriented architecture); RUP, Agile; modified Agile; modified SCRUM

Mainframe:

OS: Management/Development: VM(CMS); MVS/XA(TSO, JCL), DOS, CICS

Communications: Management/Development: VTAM, ConpuServe, LU6.2, NDM, SuperTracs, TCP/IP, FTP, Sterling

Databases: Management/Design/Code: IMS, VSAM, DB2, TOTAL, Data Dictionary

Languages: Management/Development: COBOL, NEAT/3, FORTRAN, PL/1, Assembler

Software: Management/Development: TSO, SPF, CA7, ControlM, SAR, AMMO, TLMS, Syncsort, PACII, Endeavor, Librarian, Changeman, Panvalet, FileAide, File Marvel, FOCUS, SAS, Playback, EasyTrieve, DYL260, Expeditor, AbendAide, RACF

Micros/Small/Medium:

OS: Management/Development: UNIX, MS-DOS, OS2, CP/M, MP/M, XENIX, Windows Vista, XP, 2007, 2003, 2000, 98, 3.x, NT

Communications: Management/Development: TCP/IP, SNA, FTP, NDM/Connect Direct

Networks: Management: Novelle, Netware, Ethernet

Browsers: Management: Explorer; Mozilla; Netscape

Databases: Management/Design/Code: Progress, Paradox, SQL, Oracle

Languages: Management/Development: SQR, PeopleSoft Tools, Visual Age, SmallTalk, Argo, Shell, Progress, Lotus Notes, Power Builder, RPGII, Visual Basic, Visual C, C++, Pascal/2, C, Basic, AIDE IV

Software: Management/Development: IBM Websphere, CA SiteMinder, CA Strong Authentication, Envoy Technology, Oracle SQL, Talkthru, Attachmate (KeaTerm 3270 Emulation), Visual Banker on NT; Java, Ajax, ClearQuest

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