Customer Service Sales

Julie Gramlich

Email: ********@*****************.***

Address:

City: Jefferson City

State: MO

Zip: 65109

Country: USA

Phone: 573-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard working and reliable Educator/Teacher in the Beauty Industry.

A Leader in the industry providing customer service and quality products.

Spiritually motivated and God driven Youth Minister.

I love to help others to see the Love of God working in their lives. To be a witness of my Catholic faith means the most to me.

I can plan events, organize staff, implement programs. I am a good leader. I also take direction from others. I am dedicated to being the best me i can be to accomplish what needs to be done. I give it my ALL!

Educational Background:

High School Dipolma from Columbia College, Jefferson City MO 1/2001 to 5/2006 (Education)

Job History / Details:

Summary

Hard-working, experienced in the beauty industry and focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative.

I spent 15 years in the Beauty Industry, 9 as a stylist and 6 as an educator to the stylist and for three years as the Educator/ Territory Manager for Goldwell Products Inc. managing a 7 state territory as trainer and sales assistant.

With Customer service being the focus as a product educator along with selling and educating the stylist on a premium product, my job was client focused.

Skills

Employee hiring and retention

Training staff

Advanced interpersonal skills

Excellent verbal communication

Relationship/team building

Fast learning

Commitment to quality and service

Client satisfaction

Strong communication skills

Staff collaboration

Customer friendly

Staff motivator

Client Relations

Training

Customer service

Account Management

Accomplishments

Supplier Relationship Management

Built and maintained long-term, positive relationships with various salons and stylist to ensure long term placement of products.

Customer Service

Collaborated with salon owners and stylistSales and Promotion

Planned and executed promotional events to market services to new clients.

to ensure the delivery of efficient, high-quality service.

Consistently recognized by management for providing superior customer service and repeat business.

Sales and Promotion

Planned and executed promotional events to market services to new clients.

Experience

January 1994 to January 1998

Goldwell inc. Baltimore, Md.

Territory Sales and Education Manager

Worked closely with sales reps and salon owners as well as the stylist to produce repeat business and product loyalty.

Education and Training

Columbia College Jefferson, Missouri

Associate of Arts Education

Attended Junior College in1980-Longview Community College

Attended Lee Crawford's Academy of Beauty-Cosmetology School 1982

Attended Penn Valley Community College 1990

Attended Columbia College- 2002-2003

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