Customer Service Sales

Leanne Barenbaum

Email: aboz3t@r.postjobfree.com

Address:

City: Manahawkin

State: NJ

Zip: 08050

Country: USA

Phone: 856-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Obtain a position as a team-player in a people-oriented organization where I can maximize my experience in a challenging environment to achieve the company goals

Educational Background:

High School Dipolma from Atlantic Community College, Mays Landing NJ 1/2001 to 5/1991 (Liberal Arts)

Job History / Details:

Core Qualifications

Staff training/development

Compensation/benefits administration

Policy/program development

Consistently meet goals

Cross-functional team management

Adherence to high customer service standards

Conflict resolution techniques

Skilled trainer

Marketing savvy

Talent development

Professional Experience

December 1999 to Current

Best Friends Pet Care Norwalk, CT

District Manager

Developed a team of managers who achieved the established financial plans, sales goals and customer service objectives.

Conduct Managers performance and appraisals Evaluate store managers and provide feedback, development opportunities to increase retention of Managers and staff.

Train store managers about techniques to increase sales and output, assist staff who are facing problems

Assist in the recruitment of deserving professionals for managing the district stores

Research the market to establish new strategies and recommended the same to the clients

Cooperate with sales departments in conducting promotional activities to boost the sales process

Review previous sales figure to establish and fix future sales target and policies

Maintain the financial records and sales record of District to keep a track

Develop annual plans and reports of the District to present to the Vice President for approval

Review sales reports and monitor individual performances accordingly, ensure individual targets are met

March 1995 to November 1999

Sands Hotel & Casino Atlantic City, NJ

Front Desk Manager

Supervised the hotel teams in performing different operations efficiently and flawlessly

Worked on enhancing the service level of the hotel in all aspects to ensure that customers receive quality service, which in return added to the hotels' reputation

Planned and organized accommodation, catering and other hotel services

Analyzed sales figures of the hotel from time-to-time and set future targets accordingly

Prepared work schedule and allocated responsibility to the staff as per authority

Supervised front office functions of hotel such as receiving and handling guests.

Demonstrated leadership while paying attention to details: Set the example for the hotel employees, strived to the highest standard of service to meet guests' expectations and needs.

Education

1991 Atlantic Community College Mays Landing, NJ

Associate of Arts Liberal Arts

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