Customer Service Sales

Ranae Walsh

Email: ********@*****-*******.***

Address:

City: Brookston

State: MN

Zip: 55711

Country: USA

Phone: 218-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated and dedicated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment. I am energetic,reliable and highly self motivated person . I work very well unsupervised. I have great organization skill paying attention to details. I have worked with clothing displays,ordering, daily sales receipts, scheduling,Human resources Customer Service and payroll. I have been awarded customer service awards 4 times during my sales career . I do alterations for womens fine clothing and wedding gowns out of my home at my leisure.I make patterns and sell Renaissance clothing for men, women and children. I have over 30 yrs of experience in the use of a sewing machine. At the present I am working in the Health field (for 10 years). My real love is in sales.

Educational Background:

High School Dipolma from Lincoln High School, Floodwood MN 1/2001 to 5/1978 (general)

Job History / Details:

Career Overview

Motivated and dedicated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment. I am energetic,reliable and highly self motivated person . I work very well unsupervised. I have great organization skill paying attention to details. I have worked with clothing displays,ordering, daily sales receipts, scheduling,Human resources

Customer Service and payroll.

I have been awarded customer service awards 4 times during my sales career .

I do alterations for womens fine clothing and wedding gowns out of my home at my leisure.I make patterns and sell Renaissance clothing for men, women and children. I have over 30 yrs of experience in the use of a sewing machine.

At the present I am working in the Health field (for 10 years). My real love is in sales.

Core Strengths

Floor set design and visual displays

Training development

Shipping and receiving

Strategic sales

Strong organizational skills

Fast learner

Strong client relations

Trusted key holder

Exceptional communication skills

Sharp problem solver

Floor set design expertise

Store maintenance ability

Inventory control familiarity

Strategic sales knowledge

Adaptive team player

Fashion knowledge

Listening skills

Cash management

Accomplishments

Customer Follow-up

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Monetary Transactions

Handled cash, check, credit and automatic debit card transactions with 100 percentage accuracy.

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Customer Relations

Earned highest marks for customer satisfaction, company-wide.

I have also received 3 sales top awards and customer service awards.

In my current job I have received an employee of the month award., for going above and beyond on the Job.

Work Experience

October 1989 to March 1999

Wal-Mart Cloquet, MN

Asst store Manager

I started from a Dept Manager and worked my way up to Asst store manager.I worked in all aspects of the retail store. It was a very fast paced high volume store. Top sales for a five state region .

Organized weekly sales reports for the sales department to track product success.Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Trained new employees by providing knowledge of specific store tasks and policies.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Prevented store losses using awareness, attention to detail and integrity.

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Compiled weekly monetary reports and records for store managers.Maintained positive attitude to make customer's shopping experiences memorable and pleasant.

Educational Background

78 Lincoln High School Floodwood, MN

High School Diploma general

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