Customer Service Years Experience

Cheryl R. Williams

Email: aboyw3@r.postjobfree.com

Address:

City: Wichita

State: KS

Zip: 67214

Country: USA

Phone: 316-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service skills, with over 10 years experience in a slow/fast-paced environment.Dedicated and motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Dunbar Adult Education, Wichita KS 1/2001 to 9/1982 (required subjects)

Job History / Details:

Career Overview

Motivated customer service skills, with over 10 years experience in a slow/fast-paced environment.Dedicated and motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Cash management

Store maintenance

Inventory control

Shipping and receiving

Store maintenance

Local/state health laws

Cash flow management

Telephone inquiries

Credit card processing

Telecommunication skills

Multi-line phone usage

Adaptability

Conflict resolution

Strong organizational skills

Creative problem solver

Listening skills

Excellent communication skills

Problem solver

Fast learner

Energetic work attitude

Seasoned in conflict resolution

XP/Windows7 knowledge

Adaptive team player

Accomplishments

Customer Assistance

Owned and managed my own store. Call customers that were delinquent on payment arrangements.

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Customer Service

Researched, calmed and rapidly resolved customers conflicts to prevent loss of good and longterm customers.

Sales

Consistently generated additional revenue through skilled sales techniques.

Work Experience

September 2012 to Current

Advocate Care Wichita, Kansas

PAS Personal Attendent Services)

Provide Care For Clients, cook,clean,errands,housekeeping etc.

May 2005 to October 2007

Cheryl's Second Time Around Wichita, Kansas

Self Employed

I owned/operated my own store. Salesperson,customer service,Collector on debts when customers became delinquent on layaways, payments weather it was family,friends etc. Weather I had to call/go by their house.Not personal. BUSINESS Bank drops,closed,opened,security,cashier,stocker,delivery's etc.

October 2005 to May 2007

Cheryl's Wig Designs Wichita, Kansas

Owner/Operator

Mold head, fit cap,attach hair with hair glue and spray etc. Cut hair on wig if desired by customer and depending on style may have to cut. Styled with customers style or one of my designs.

Educational Background

82 Dunbar Adult Education Wichita, Kansas

GED required subjects

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