Manager Insurance

Cynthia Falsetti

Email: aboypk@r.postjobfree.com

Address: ***** ********

City: Canton

State: MI

Zip: 48187

Country: USA

Phone: 313-***-****

Skill Level: Experienced

Salary Range: 30

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

INSURANCE - ACCOUNT MANAGER

Property and Casualty

Property & casualty client manager with broad experience in risk identification and placement of property, general liability, worker''s compensation, automobile and excess liability. Direct experience in brokering domestic and international property and casualty placements including presentation and technical expertise to the client. Retention of approximately 95% of client accounts with revenue volume of up to $1M.

CORE COMPETENCIES

ii Real Estate

ii Manufacturing

ii Not For Profits

ii Risk Identification

ii Contract Review

ii Coverage Analysis

ii Coverage Negotiation

ii Loss Sensitive Programs

ii Shared/Layered Property Programs

PROFESSIONAL EXPERIENCE

MARSH aii Detroit Michigan

Client Manager - Middle Market P&C (2008aii2012 )

Middle market property and casualty client manager responsible for the management, placement and daily service to domestic and international middle market clients. Those responsibilities include identifying risks, assessing risk with the client, development of property and casualty specifications, negotiating placement with insurance markets, coverage analysis, contract review, proposal presentations as well as delivery of technical knowledge.

ii Managed 5 new middle accounts within 1 year for all lines with new revenue of $400,000.

ii Placed special event program for a large multi state financial institution.

ii Successfully reduced a fee based client audits by 50%.

ii Negotiated a complicated divesture of a global manufacturing account 2 weeks prior to renewal allowing the client to avoid liquidation.

ii Negotiated renewal for a large local historical museum with child care activities and successfully retained abuse molestation coverage through the excess layers after having assisted the client in developing a written abuse and molestation plan.

Property Client Advisor aii Global Risk Management, Property Dept. (2005aii 2008)

Client advisor to large real estate multi-family clients as well as manufacturing and healthcare. Responsibilities included risk identification, development of coverage specifications and submission to market place, negotiating coverage terms and conditions with the markets, presentations to the client as well as providing daily service to multi state clients.

ii Negotiated a restructuring of multi-state real estate property with significant values in tier one wind zone resulting in reduction in market participation.

ii Negotiated increased limits in tier one wind zone and manuscript policy language for a multi-state, multi-family property manager which resulted in reduced costs and administrative expense to the client.

ii Negotiated a tier one wind deductible buy down for a national healthcare property client by incorporating knowledge of the building characteristics and stratification of values prone to tier one wind. The result was a program designed around the client exposures at a significantly lower premium than the client had anticipated

ii National contractor needed a builderaiis risk for a municipal utility in which significant insurance contractual requirements for a project value of $165M. Successful negotiation of insurance requirements and coverage terms resulted in the contractor acquiring the project and the insurance broker receiving new revenue exceeding $400,000.

Client Service Representative (1998aii2005)

Property and Casualty client service including client facing to domestic and international clients. Responsibilities included collection and organizing data for specifications, loss run summaries, retro adjustments/deductible billings, certificates of insurance, processing policies and endorsements, allocations, invoicing, policy coverage comparison and summary of insurance. Provided daily service to clients.

ii A local property manager wanted a unified insurance program which required organizing, analyzing and developing a program which would provide insurance protection to not only the property management company but the owners of the various real estate properties. Organized 29 properties for all lines of property and casualty, collected data for loss history for all properties and all lines of coverage and developed a loss summary for the property managers as well as individual owners.

ii Developed a loss sensitive program for a large local multi family residential property manager.

ii Successfully provided a large local not for profit an extensive review of new properties into their property program with respects to viable insurance coverage and associated costs.

ii Calculated retrospective rating adjustments and negotiated terms with client and insurance market place.

COMMERICAL UNDERWRITERS RISK MANAGEMENT, DEARBORN, MI

Commercial Client Service Representative (1991aii 1998)

EDUCATION

Henry Ford Community College

Working toward Associates in Risk Management (ARM)

Completed/passed Certified Insurance Counselor (CIC)

Certified Insurance Service Representative (CISR)

Licensed Agent aiiState of Michigan

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