Jonathan Ifould

Email: aboyla@r.postjobfree.com

Address: * *****

City: Irvine

State: CA

Zip: 92614

Country: USA

Phone: 714-***-****

Skill Level: Management

Salary Range: 140

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jonathan Keith Ifould

Address: 3 Bahia, Irvine, California, 92614

Cell: +1-714-***-****

E-mail: aboyla@r.postjobfree.com

Personal Summary:

Effective leader, motivator, communicator, relationship builder and technical test and project management professional. Solid technical experience on complex system of systems projects in the high tech pay TV and financial services sectors. Proven ability to successfully manage geographically distributed organisations, as well as building high performing teams. Focused on empowering engineers through training, mentoring, coaching and delegating responsibility. Known for adaptability, attention to detail, delivering on commitments and excellent customer service.

NDS Americas, Inc., Costa Mesa, CA, USA - Mar 2008 to present

Group Manager, Professional Services, Systems Integration & Test - June 2010

* Responsible for Cox Client/Server System Test and cross-project Tools & Automation (T&A) teams.

* Managing ~35 resources in multiple locations: NDS-Costa Mesa/Atlanta, NDS-India & NDS-Canada.

* Defined strategy and vision for test group: matrix management, virtual teams, technical leadership roles, empowering engineers through cross training, technical training and delegating ownership.

* Responsible for resource, stakeholder and communication management and planning for the group.

* Developed T&A strategy: virtual team (US/India/Canada), technology/process convergence, collaborative development, documented processes, CM, workflow and engagement criteria.

* Supported continuous integration by managing automated framework and delivering automated tests.

* Responsible for evaluating tool and automation proposals to determine ROI.

* Produced SI&T estimates, resource profiles, dependencies and assumptions for new business bids.

* Developed mentoring program and coached DirecTV test analysts in test analysis, which led to reuse of processes and procedures across programs of work within SI&T and up skilled engineers.

Test Manager, Professional Services, Cox Client/Server System Test - Dec 2008

* Formed new team (US/India ~25 eng.), recognised in Professional Services for high performance and quality.

* Developed/implemented test processes/procedures: estimation, planning, reviews, analysis, design, execution, closure, monitoring/control and risk assessment, these improved consistency, coverage & quality.

* Created project plans used to develop and deliver the Cox TRIO DVR /Advanced DVR STB projects.

* Developed and implemented integration and test strategy for Cox, NDS, Cisco, used to deliver TRIO.

* Advanced the Cox customer relationship through onsite work at customer labs in Atlanta.

* Managed the NDS/Cox-QA customer relationship, which built confidence in the quality of NDS test.

* Specified initial test lab infrastructure and led multiple improvements to increase test coverage.

* Automated regression to improve test efficiency & allow testers to focus on complex manual tests.

* Developed non-functional (performance/stress/soak) test plans, which improved product usability/stability.

* Designed test reports for Cox program, universally recognized by Cox/NDS executive teams for high quality of information, enabling monitoring and control of project status and progress, and management of risk.

* Responsible for team performance reviews and employee development plans.

* Awarded 2009 CEO award for outstanding contribution and service to the Cox program of work.

Team Leader, DirecTV Test Analysis Team - Feb 2008

* Formed new test analysis team from underperforming existing resource, built high performing team.

* Implemented new HPQC project to consolidate existing projects and reduce maintenance overhead.

* Classified HPQC test plan and introduced test case metadata, simplified management and control.

* Developed processes and templates for test estimation, test analysis, test case design, test reviews.

* Trained/mentored/coached team in test analysis techniques, improved test coverage and quality.

* Developed master test plans for multiple projects, successfully delivering CRs to legacy products.

* Developed strategy for wider System Test group, delivered process improvement & up skilled team.

* Built relationship with UK I&T team, joint test planning, sharing tests, reduced duplication, improved quality.

* Planned and managed migration of ~50 HPQC projects from v9 to v10 in both the US and UK.

NDS UK Ltd, Chandlers Ford, Hants, UK - Mar 2005 to Feb 2008

Team Leader, Interactive TV Integration Test Team - Aug 2006

* Managed a team of 3 I&T engineers responsible for integration and qualification of iTV STB components.

* Formed new team, quickly resulting in product quality and customer confidence improvements.

* Developed team strategy, inc. standardised test cases, automation and requirement traceability.

* Implemented configuration management of HTML/JavaScript test apps and test cases.

* Evaluated and implemented new tools (HPQC, EZ-APG and DSS stream explorer) to support testing.

* Negotiated, specified and managed a large expansion of iTV test infrastructure, doubling capacity.

* Established and managed a multi-region automation working group, facilitating consistency and issue resolution with NDS proprietary test automation tools.

* Administrator HPQC (UK Region), responsible for supporting users and rolling out NDS add-ins.

Test Analyst, Product Development Test - July 2006

* Onsite (USA) technical test support for the DirecTV H20 STB project, inc. cross training US colleagues.

Test Engineer, Product Development Test - Mar 2005

* Developed the master test plan, risk based test approach and managed the test project for the DirecTV HR16 HD DVR project. Responsible for reporting progress and status to executive team.

* Developed and implemented `session based exploratory test process` used on DirecTV HR16 project.

* Developed and executed feature test plans for the DirecTV H20 HD STB project.

* Represented PDT in UK/Israel requirements working group. Evaluated and implemented HPQC and RequisitePro test to requirements traceability tool.

James Hay Pension Trustees Ltd, Salisbury, Wilts, UK - Feb 2001 to Mar 2005

Senior UAT Test Analyst, UAT Team - Jan 2004

* Developed system test strategy in conjunction with IBM consulting team, used to deliver Venus project.

* Senior member of CCB responsible for tech. review and approval of business requirements.

* Developed processes/templates used by business analysts to document business requirements.

* Wrote business requirements, uses cases and process maps for property and account departments.

* Developed E2E customer lifecycle model successfully used to prioritise defects, build IBM automated regression tests, non-functional requirement analysis and data migration mapping.

* Led and coordinated project gap analysis used to define project scope.

UAT Test Analyst, UAT Team - Nov 2002

* Responsible for test analysis and design based on business processes and procedures.

* Coordinated UAT of WRAP product administration platform and release into production.

* Developed UAT strategy used to successfully deliver multiple business process improvements.

* Developed training plan for new administration platform and successfully trained >350 users.

Senior Administrator, Property Finance Department - Feb 2002

* Responsible for technical/regulatory issue analysis, VAT reporting, business processes & procedures.

* Developed payment failure DB to improve monitoring and control of problem mortgage cases.

Administrator, Property Finance Department

* Responsible for bank account reconciliation, rent accounting, mortgages, VAT accounting.

HPI Ltd, Salisbury, Wilts, UK - Oct 2000 to Jan 2001

Credit Controller, Sales Ledger Department

* Responsible for advanced cash and sales ledger credit control.

Humberts Chartered Surveyors, Salisbury, Wilts, UK - Feb 1999 to Sep 2000

Accounts Assistant, Accounts Department

* Responsible for bookkeeping, purchase ledger and sales ledger.

* Developed house price and commission DB used by management to better monitor market trends.

* Conducted health/safety risk assessment, enforced changes, ensured compliance to EU regulations.

Professional Qualification Examining Body Date Achieved

Project Management Professional Project Management Institute In progress

Certified Tester, Advanced Level Test Manager ASTQB In progress

Certified Tester, Advanced Level Test Analyst ASTQB 23 Jan 2009

Financial Admin (FA2), Foundation Cert. (Pensions) Chartered Insurance Institute 29 Oct 2004

Foundation Certificate in Software Testing Info. Systems Exam. Board 30 May 2003

Financial Plan. (FP1), Financial Serv. & Regulation Chartered Insurance Institute 25 Apr 2003

Technician Stage, NVQ Level 4 Assoc. of Accounting Technicians 12 Sep 2002

Intermediate Stage, NVQ level 3 Assoc. of Accounting Technicians 12 Sep 2001

Skills/Tools/Technologies

Microsoft: Visio, Project, Excel, Word, PowerPoint, Access, SharePoint, Outlook

HP: Quality Center, Test Director

IBM - Rational: ClearQuest, RequisitePro

Redmine, Putty, Freemind, ftp, Tera Term, HyperTerm, Linux, HTML, JavaScript, Networking, TCP/IP, DSS, DVB, MPEG1/2/4

Education: School/College/Uni Level/Subject Date Achieved

Kingston University, Kingston upon Thames BaHons: Accountancy & Finance 1st year only (1998)

Westwood St Thomas, Salisbury GCE: History, German, Modular Studies, Communication Studies June 1996

Bishop Wordsworth Grammar, Salisbury GCSE: English Lit., English Lan., French, German, History, Chemistry, Biology, Geography, Math June 1994

Contact this candidate