Manager Quality Assurance
Resume:
Kara Reid
Email: ********@*****-********.***
Address:
City: Jayess
State: MS
Zip: 39641
Country: USA
Phone: 601-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Experienced logistics professional with strong leadership and relationship-building skills.
Educational Background:
High School Dipolma from Copiah Lincoln Community College, Wesson MS 1/2001 to 3/1999 (Micro-Computer Technology)
High School Dipolma from Copiah Lincoln Community College, Wesson MS 1/2001 to 10/2012
Job History / Details:
Professional Profile
Experienced logistics professional with strong leadership and relationship-building skills.
Qualifications
Excel in managing department operations.
Talent in supervision of associates,
Uses appropriate judgment.
Manages execution and results.
Plans and pursues team-based improvement.
Focuses on customer and member service.
Promotes ideas and and links them to business needs.
Manages ethics and compliance.
Quickly adapts to competing demands and shifting priorities.
Relevant Experience
Computer Proficiency
Experience working with Microsoft Excel to develop tracking spreadsheets that would help improve quality and productivity for area of supervision.
Experience working with Wal-Mart Logistics applications(e.g. Global Logistics Systems (GLS), Trailer Manifest Systems (TMS), Map Point, Map Quest, On Board Computer Systems, Visual Dispatch System (VDS).
Experience working with Computer Based Learning modules, web-based training, and Virtual Classroom training.
Competitive Analysis
Looks at work plans and makes changes, as needed, to achieve team or work group objectives.
Sets realistic timelines for goal accomplishment.
Improves work processes and practices to increase performance and results.
Effective Communication
Promotes ideas and links them to business needs and benefits.
Builds trusting, cooperative relationships and alliances with others, inside and outside of the organization.
Effectively communicates clear, up-to-date information on business plans and priorities.
Shares experiences and ideas with associates across the organization.
Supervision
Supervised team of 35 or more associates.
Educates, trains, and ensures associates adhere to company policies, standards, and procedures related to facility operations.
Helps associates understand and use procedures for facility operations, handling accidents and emergencies, and maintaining equipment that is safe and in proper working order.
Identifies and responds to customer, compliance, and operational issues related to facility operations, taking steps to prevent recurrences.
Process Improvement
Coordinates and aligns planning with organizational initiatives and direction.
Looks at work plans and makes changes, as needed, to achieve team and work group objectives.
Sets realistic timelines for goal accomplishment.
Improves work processes and practices to increase performance and results.
Reporting
Holds associates accountable for completing work within expectations and time requirements.
Plans and manages own and other's time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate manner.
Identifies and obtains the resources needed to complete projects.
Encourages associates to strive for excellence, efficiency, and quality in work practices.
Experience
November 2010 to Current
Walmart Distribution Center Brookhaven, Ms
Area Floor Manager
Managed an area of over thirty associates by assigning duties and coordinating workloads, monitoring performance and providing feedback.Managed receiving docks ensuring that all live unloads were completed safely and within time requirements. Responsible for ensuring freight was received correctly into our system. Instructed and follow-up with associates making sure all procedures and policies were being followed according to food safety regulations. Responsible for ensuring all freight was hauled and put-away into the reserves in an accurate and timely manner.
Managing area of thirteen associates. Ensuring all inventory in our area is being accurately replenished, stocked, and orderfilled Keeping safety, quality, and customer service as our top priorities. Monitoring, adjusting, and working closely with our quality assurance department to ensure our multi-million dollar inventory is correct. Identifying any opportunities and addressing these issues with the appropriate associates ensuring there is no recurrences.
October 2007 to October 2010
Walmart Distribution Center Hermiston, OR
Area Floor Manager, HROM/Hiring/Training Manager
Managed an area of over thirty associates by assigning duties and coordinating workloads, monitoring performance and providing feedback. Managed receiving docks ensuring that all live freight was received and completed safely and within time requirements. Responsible for ensuring freight was received correctly into our system. Instructed and follow-up with associates making sure all procedures and policies were being followed. Responsible for ensuring all freight was hauled and put-away into the reserves in an accurate and timely manner.
Responsible for the hiring, training, and retention of 800 plus associates and managers. Managed and ensured all training was in accordance with company policies and guidelines. Was responsible for making sure all associates had proper training and documentation in personal files. Recorded and tracked training on spreadsheets to ensure all associates were receiving proper training and that all computer based learning modules were completed in a timely manner. Followed up with all levels of management on any opportunities with training of their areas associates. Helped with hiring and promoting retention of all associates.
Demonstrated and communicated solid working knowledge of human resources procedures to provide effective advice, guidance, and training to associates and managers in applying HR policies and procedures to new, existing, and complex situations. Monitored associates adherence to company polices, standards, and procedures related to human resources. Conducted training programs, and monitored existing training programs to enhance effectiveness in building associate knowledge, skills, and performance. Identified and appropriately responded to customer, compliance, and operational issues, taking steps to prevent recurrence. Correctly implemented selection procedures and employment practices to ensure staffing of facility.
July 2006 to October 2007
Walmart Grocery Distribution Center Roberts, LA
Dry Receiving Manager, Meat and Produce Receiving Manager, Training Manager
Managed an area of over thirty associates by assigning duties and coordinating workloads, monitoring performance and providing feedback.Managed receiving docks ensuring that all live unloads were completed safely and within time requirements. Responsible for ensuring freight was received correctly into our system. Instructed and follow-up with associates making sure all procedures and policies were being followed according to food safety regulations. Responsible for ensuring all freight was hauled and put-away into the reserves in an accurate and timely manner.
Responsible for the hiring, training, and retention of 500 plus associates and managers.Managed and ensured all training was in accordance with company policies and guidelines. Was responsible for making sure all associates had proper training and documentation in personal files. Recorded and tracked training on spreadsheets to ensure all associates were receiving proper training and that all computer based learning modules were completed in a timely manner. Followed up with all levels of management on any opportunities with training of their areas associates. Helped with hiring and promoting retention of all associates.
December 2005 to August 2006
Walmart Transportation Laurens, SC
Logistics Load Manager - Southeast Regional Operations Center
Managed Transportation Operations.
Worked directly with local transportation offices to achieve all loads were delivered in a safe timely manner. Responsible for keeping track of empty miles and ensuring all backhauls were picked up in a timely manner to build and secure our vendor relationships and increase our revenue.
March 1996 to December 2005
Walmart Distribution Center Brookhaven, MS
Hourly Associate
Held various hourly positions in receiving, transportation, quality assurance, and human resources.
Education
Copiah Lincoln Community College Wesson, Ms
Micro-Computer Technology
Copiah Lincoln Community College Wesson, MS
Office Systems Technology
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