Manager Office
Resume:
FRANCA ELIA
Woodbridge, Ontario
L4H 0C6
Cell phone 647-***-****
Email: ******.****@*******.***
Office Manager
Job ID: 6586625
To: Whom It May Concern,
I was with great interest that I read your advertisement for an Office Manager
From the attached resume you will discover that I am a positive and self-motivated individual who is focused on results. I have over 10 years of progressive and successful experience in computerized accounting & office procedures. I have a College Diploma in Accounting and Business Applications. From the attached resume, you will see that I am proficient in many accounting software packages, like AccPac, Simply Accounting, and QuickBooks. I have a strong command of MS Office software applications, Word, PowerPoint, Outlook, Access, and Excel.
I have over ten years of experience as an Office Manager/Bookkeeper . My work experience has given me the opportunity to work in every aspect of the accounting procedures as well as administrative duties. I believe my communication and comprehensive skills in liaising with people in any position whether it be a vendor, customer, the public, or internal staff would be a great attribute to bring to this role. My positive demeanour and professionalism serve me well in resolving conflict.
I know I would be a strong contender for the position of Office Manager. Past supervisors have praised me for my outstanding interpersonal skills, excellent communication skills, creative problem solving, strong attention to detail, and ability to successfully approach new challenges independently.
I would welcome the prospect of further discussion, and I thank you for your time and consideration.
Sincerely,
Franca Elia
Enclosure (2 pages)
FRANCA ELIA
39 Boticelli Way
Woodbridge, Ontario
L4H 0C6
Cell phone 647-***-****
Email: ******.****@*******.***
Amiable and high energy professional. Represent organization with professionalism, poise, and grace. Exceptional record of punctuality, attendance, and above-average people skills, regularly persuade senior management and executives of the benefits associated with various courses of action.
Exercise a strong sense of detail orientation, efficiency, and thoroughness. Adept at processing a high volume of work accurately, always meeting time-critical deadlines. Reputation for creative problem solving, dedication, drive, and a customer-focused mind-set. Expert in relationship-building and negotiations with key decision-makers; recognized for maintaining an upbeat atmosphere in the workplace – no matter what the challenge.
Juggle numerous tasks in high-volume environments and warmly relate to people with a wide range of backgrounds, personality types, and experiences. Completely fluent in Italian. Eager to learn with a strong desire to succeed.
CORE STRENGTHS
Programs
Bookkeeping & Finance
GAAP (Generally-Accepted Accounting Journal Entries & General Ledger Maintenance Standard & Union Payroll Processing Accounts Payable & Receivable H.S.T. / E.H.T. / WSIB, SOURCE, UNION Remit. Credit & Collections Bank & Account Reconciliation
Management, Customer Service & Added Value
Client Relationship-Building, Loyalty, & Able to set valuable priorities to complete urgent and long-term goals and meetEasily capture new roles and responsibilities Able to negotiate in dealing with professionals, staff members and clients/customerInvolvement in management discussions on the organization’s policies and strategic development
PROFESSIONAL EXPERIENCE
Alfa Tech Enterprises Inc.
Office Manager/Bookkeeper
2009-2012
Accounting Independently processed full cycle of accounting for multiple companies simultaneously, including financial statements allowing for accurate and instantaneous assessment of companies’ financial status Took the initiative to convert manual accounting system to computerized accounting software, encompassing account set-up, taxes, linked accounts, vendors, customers, employees, payroll authorizes and payroll liabilities, entering historical balances etc., thereby streamlining administrative practices and supported a significant increase in productivity levels
Page Two 905-***-**** Cell 647-***-**** ******.****@*******.***
Processed month- and year-end closings including the production of all financial reports i.e. balance sheets, trial balance sheets, profit/loss statements, etc. Reported findings to c-level executives, uncovering and advising on areas of potential cost reductions and revenue increases Handled diversified Accounts Payable/Receivable in a timely manner, ensuring accuracy and resolving all billings and collections disputes Managed bank and account reconciliation, cash receipts, disbursements, finance charges, billings, invoicing, purchase orders, charge backs, rebates and preparation of daily bank deposits, identifying and resolving any discrepancies Received management recognition for performing thorough credit analyses, research financial histories and reviewing account status as a prerequisite to qualify new accounts, and extending, decreasing or declining credit as appropriate. Negotiated and enforced collections to expedite the clearance on delinquent accounts Compared final expense and revenue reports to budgetary estimations, identifying discrepancies and providing personal input on future budgets to improve cost effectiveness, resulting in +10% cost reduction Prepared and ensured HST, EHT, WSIB, SOURCE and UNION remittances were filed on time
Payroll and Benefits AdministratorEstablished and maintained Human Resources-related employee files reflecting salary increases, garnishments, benefits, payroll exceptions while exercising a high level of confidentiality (unionized and standard payroll) Wrote payroll procedures for payroll processing system used to train payroll staff. Recommended system enhancements, improving the system so that it ran smoothly and efficientlyHandled increasing responsibilities and challenges due to significant downsizing in the department. Scheduled and organized the work flow to maintain high quality performance standards. Prioritized tasks and put forth extra effort to meet deadlines
Office Manager Oversaw training and development of staff, assigning tasks according to skill levels, monitoring progress and filling in gaps when neededIn record time, earned a reputation as Company’s front-line expert, cultivating strong professional relationships with external clients, vendors and staff Initiated and planned various office functions including departmental meetings, monthly manager luncheons, and holiday office party. Increased ratings in subsequent employee opinion survey
Calder Hill Contracting Ltd.
Office Manager/Bookkeeper
2005-2008
Ni-Co Concrete & Drain Ltd.
Office Manager/Bookkeeper
1998-2004
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