Manager Customer Service

Lisa Rosenbaum

Email: ********@*************.***

Address:

City: Troy

State: OH

Zip: 45373

Country: USA

Phone: 937-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover.Chief Operation Officer with company oversight, committed to cost-effective management of resources and quality performance.Experienced, with strong leadership and relationship-building skills.

Educational Background:

High School Dipolma from Bellfountaine Senior High School, Ohio City OH 1/2001 to 5/1982 (Curriculum)

Job History / Details:

Executive Summary

Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover.Chief Operation Officer with company oversight, committed to cost-effective management of resources and quality performance.Experienced, with strong leadership and relationship-building skills.

Core Qualifications

Staff training/development

Policy/program development

Consistently meet goals

Cross-functional team management

Professional Experience

10/4/2012 12:00:00 AM

ABC Precision Masonry & Concrete INC. Mason, Ohio

Supervisor/Field Manager

Overseeing Multiple Jobsites (Maximum 90 Employees Each)

Hiring & Discipline

Payroll, Banking, & Budget Control

10/4/2012 12:00:00 AM

Long John Silvers Englewood, Ohio

General Manager Traning Coach

Trained ALLCoroperate Employees

Reports, ( P&L, Q.A.R., P.B.R.)

Schedules

New Hires & Terminations

Controlled Food & Labor

Oversaw ALL Operations of Business

10/4/2012 12:00:00 AM

Meijer Troy, Ohio

Assoicate

Cashier

Stocking

Plan-O-Grams

Customer Service

10/4/2012 12:00:00 AM

SpeedWay Troy, Ohio

Manager

Texlon Ordering

Schedules

Banking & Payroll

New Hires & Terminations

Education

1982 Bellfountaine Senior High School Bellfountaine, Ohio

N/A Curriculum

High Impact Coaching Classes Through YUM Brands

OSHA 10

Safety & Drug Free Work Force Program

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