Customer Service Manager

Matthew Montoya

Email: ********@******************.***

Address:

City: Santa Fe

State: NM

Zip: 87505

Country: USA

Phone: 505-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a challenging position that provides opportunity for growth and experience.

Educational Background:

High School Dipolma from SFCC, Santa Fe NM 1/2001 to 3/2001 (Un-declared)

Job History / Details:

Career Overview

To obtain a challenging position that provides opportunity for growth and experience.

Core Strengths

Floor set design and visual displays

Large cash/check deposits

Cash management

Store maintenance

Inventory control

Strategic sales

Credit card processing

Trusted key holder

Quick learner

Accomplishments

Customer Service

Consistently received positive feedback from customers and created repeat business by developing long-term relationships with customers as well.

Handled customer complaints, maintaining a positive shopping experience.

Work Experience

May 2012 to Current

Mr. Green Thumb

Landscaper Santa Fe, NM

Garden design/ Gardening.

Drip Irrigation systems.

March 2012 to October 2012

Green Anvil Landscaping Santa Fe, NM

Installation of drip systems, rock, retaining walls, & plants.

Gardening & fertilizing plants.

Customer Service.

January 2012 to September 2012

Von Trescheller Landscaping Santa Fe, NM

Installation of drip systems/ gardens.

Installation of rock bed planters, patios, retaining walls.

Gardening, tree removal, & maintenance.

January 2012 to October 2012

Mr. Green Thumb Santa Fe, NM

Garden design/ installation.

Drip irrigation systems.

Gardening/ maintenance.

February 2012 to May 2012

Garden Magic Santa Fe, NM

Installed & worked on Irrigation system.

Gardening & maintenance.

January 2011 to December 2011

Natural Grocers Santa Fe, NM

Dairy, Frozen, Meat Manager/ Buyer

MOD (Manager on Duty) Closed/ opened store (ran CC's, Balanced all drawers & made deposits).Earned management trust by serving as key holder, responsibly opening and closing store.

Ordered & stocked merchandise daily.

Maintained a clean & organized department.

Ran movement reports, & re-merchandised all three departments.

Managed budget/ monthly inventory.

Daily write- offs, & credits.

February 2003 to December 2004

Standard Market Santa Fe, NM

Produce Manager/M.O.D

Ordered product to fill shelves.

Rotated product and maintained a clean and organized department.

Communicated with vendors regarding back order availability, and future inventory and special orders.

.Earned management trust by serving as key holder, responsibly opening and closing store.

October 1999 to March 2002

Whole Foods Market Santa Fe, NM

Produce Clerk

Maintained Wet rack and tables.

Trained new employees.

Rotated product and maintained a clean and organized department.

Customer service all-star.

Educational Background

SFCC Santa Fe, NM

Un-declared

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