Customer Service Manager
Resume:
Objective Education Experience Activities Skills
You can find a .pdf of my resume by clicking here.
DARREN S. BALL
MARION, OHIO 43302
aboy17@r.postjobfree.com
OBJECTIVE
Seeking entry level position where I can put my past experience and degree to work to
help your organization move to the next level.
EDUCATION
Marion Technical College
Associates of Applied Business
Computer Information Technology
Computer Networking
January 2009 - June 2011
GPA 4.0
Cisco
Packet Tracer
Wireshark
Windows Server 2000, 2008
VLSM/IP Configuration
A+ Certification Preparation
MCITP Certification Preparation
Network Structure
RoutingGraduated Suma Cum Laude
Associates of Applied Business
Computer Information Technology
Software Development
September 2011June 2012
GPA 4.0C#
ASP.NET
JavaScript
Scripting
MCTS Test Prep
Web Authoring
Adobe Creative Suite CS 5.5
Web Applications
EXPERIENCE
The Tech Shop, Marion, Ohio
Service TechnicianJune 2010 - Present
Supervisor / Owner - Rob Myers
Hands on problem solving
Desktops
Laptops
Hand held devices
POS systems
Televisions
Operate cash register
Hardware
Software
Data Recovery
Service Calls
Use of our own ticket system
Answer phones/Tech SupportRed Lobster, Marion, Ohio
ServerJanuary 2010 - Present
Manager / Supervisor - Karen Ernsberger
Customer Service
Teamwork
Problem Solving
Multi-TaskingThe Warehouse Italian Dinners, Marion, Ohio
Server / BartenderJuly 2007 - January 2010
Manager / Supervisor - Kyle Reinwald
Customer Service
Teamwork
Problem Solving
Multi-Tasking
Team leader
Cash out other servers
Do discounts for guest
I designed and implemented the website for the restaurant. The address is:
www.thewarehouseitalian.com
Damons Grill, Twinsburg, Ohio
Server / BartenderAugust 2005 - July 2007
Manager / Supervisor - Jenelle Bizup
Customer Service
Teamwork
Problem Solving
Multi-Tasking
ACTIVITIES
Any kind of sport
Playing guitar / writing music
Enjoying time with my family
SKILLS
Operating Systems:
Windows:
7, Vista, XP, 98, 95, 3.x, Server 2000, Server 2008
Mac OS X, OS 9
Linux Ubuntu:
8.4, 10.10, 11.04, 11.10
Software:
Visual Basic 2008, 2010
Microsoft Office:
2003, 2007, 2010
Word, Access, Powerpoint, Excel, Publisher, Visio, Outlook
Dreamweaver
Flash Professional
Bridge
Photoshop
Soundbooth
Cubase LE 4
Gimp
IE 6, 7, 8, 9
Mozilla Firefox
(All versions)
Safari
Netscape
FTP
Remote Desktop
Computer service
Command Prompt
Type 65 WPM
Generating and contacting leads
Handling customers and complaints professionally
Creativity
Public Speaking
SalesReferences available upon request
Home Interests Podcast Resume Experience Education Contact Me
c Darren Ball 2012 www.scootsworld.com
Contact this candidate