Manager Project
Resume:
Bobby WilliamsJr
Email: *********@********.***
Address: **** ****** *******
City: Dalzell
State: SC
Zip: 29040
Country: USA
Phone: 803-***-****
Skill Level: Management
Salary Range: 60
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
SUMMARY
I am a professional with over 7 years of management experience within various industries. My skills are primarily focused in Management, Process Improvement, Team Development, Operational Training, Application Development and Company Administrative Training. My industry experience is within Manufacturing-ATV, Manufacturing-Consumer Goods, Warehouse/Distribution, Health Care, Supply Chain Management and Logistics.
PROFESSIONAL EXPERIENCE HIGHLIGHTS
Performance Labor Management, PLM Inc.-Charlotte, NC January 2011- September 2012
Performance Champion (August 2011-September 2012)
a Led a 12 person Supply and Logistical team to support Boy Scouts of America 2012 Shakedown (Jamboree test) 2,000 Scouts event.
o Managed and developed the kit configurations of supplies sent to Troops camp site.
o Managed the logistics of Troop kits from the DC to the Summit Bechtel Reserve, 42 miles apart in a 2 month time frame to support 2,000 Troops and Staff.
o Managed and developed the recovery process of Troop kits from the Summit Bechtel Reserve back to the DC.
o Developed the refit and refurbish process of inspecting, cleaning, inventorying all items recovered after the Shakedown event.
o Developed the inventory process to record all transactions and receipts into an Excel workbook pending the setup of the UPP Warehouse Management System.
a Managed project team to execute a series of projects for our parent company Oem (Optical Experts Manufacturing) Packaging and Assembly department.
o Managed the development of a performance tracking application which was used to pay incentive.
o Developed a quality improvement process which included a full time Quality Auditor and the development of a quality tracking application to measure trend.
o Managed the development of standards for creation of incentive pay plans.
o Developed an aOn holda tracking application to record the amount of orders that stop in the process. The application was an average cost savings of 3,000 monthly.
o Developed Playbooks to be used as a quick reference of best practices for setting up machines and manual packaging lines.
Department Manager (January 2011-August 2011)
a Managed 3 Supervisors and over 100 employees in a 3 Shift 7 days a week Packaging and Assembly department.
o Redefined and implemented all processes and procedures of the department.
o Led a cross training initiative to assure coverage of all machines on all shifts.
Insource Contract Services-Charlotte, NC February 2005- June 2010
Operations Manager (November 2008-June 2010)
a Led an 82 person 95% Spanish Speaking only change management project for team development, improve client relationship; implement process improvements, and cost savings projects at Electrolux.
o Eliminated a step in process that required packers to roll cords. This improvement resulted in an annual cost savings of $32,000 for Electrolux.
o Reduced downtime in the Packaging department by shifting work force to other areas when downtime occurred resulting in $156,000 of annual savings for Electrolux.
o Reduced scrap in the Packaging department from 6% down to 1.5%.
o Created a cross training program to promote a flexible workforce and provide the opportunity for the associates to learn more and grow which resulted in cross training 82 employees in 5 departments.
o Managed cost savings initiative of $672,583 of total annual savings.
Manager Trainee (March 2008-November 2008)
a Launched a Supervisor Training Program for a new Supervisor at Cooper Bussman.
o Developed Training Program for Supervisor to include Company Administrative Policies, Administrative Documents, and Recruiting, Orientation and Operational duties.
o Trained Supervisor on using MS Access Database tool to track employee progress, report results to management, and measure quality.
a Developed a Training Program for 3 departments with concentration on quality to satisfy client expectations and led process improvement initiative to improve workforce quality and Management performance at West Marine.
o Created Quality rules and standards for proper handlings of various products to include Hazardous.
o Created Roles and Responsibilities of onsite Management to enforce accountability.
o Created a cross training program to promote flexible workforce and provide flexibility for management.
a Led a Training Development Project creating a training program for a 150 person operation at UTi Michelin Tires.
o Developed a training program for 5 departments and implemented on 3 shifts.
o Developed a one week cross training program to promote flexibility and growth potential for all new hires.
o Created a trainer checklist including action items that must be covered with all trainees.
Site Manager (August 2006-March 2008)
a Led a 39 person 85% Spanish Speaking only change management project for team development, improve client relationship; implement process improvements, and sales at South East Express-Division of Honda.
o Developed client relationship which led to 35% growth in business and doubled head count.
o Per clientas request, acted as Project Manager to lead an implementation for new business from parent company Honda. The process involved inbound, outbound, sorting, warehousing, inventory control and repair for returnable shipping containers. Used to ship ATVas and Watercraft to store locations nationwide.
o Led 3 implementation projects of added departments due to performance, quality and client relationship.
o Develop process improvement for 100% receipt of all parts from Honda suppliers saving both Honda and South East Express over $250,000.
o Develop process improvement for 100% parts put away in warehouse location and system. Savings of $15,000 daily for South Express.
o Led team development throughout 18 months which resulted in promoting 3 workers to Team Leaders, 2 Team Leaders to Supervisors, and 2 Supervisors to Senior Supervisors in different facilities.
o Increased GM from 17% to a consistent 36% during my tenor.
PROFESSIONAL EXPERIENCE HIGHLIGTS- Contad
o Managed payroll/human resources duties and also handled billing and price negotiations with client.
Performance Manager-Industrial Engineering Implementation Team (August 2005-August 2006)
a Supported a 120 person implementation start up account for Sonopress/Sony BMG.
o Acted as shift supervisor until full time replacement was hired.
o Performed data entries of quality and production in SAP warehouse system.
a Supported a 77 person implementation for Repair Parts Distribution Warehouse at Electrolux.
o Created software training instructions and hardware operational procedures to train workforce of 60% Spanish speaking only employees.
o Trained Supervisor on operational and HR procedures.
a Supported a 56 person implementation start up account for Knights Apparel.
o Created software training requirements and hardware operational training procedures to train workforce of 95% Spanish speaking only employees.
o Performed HR role of new hire application process, benefits, orientation and client expectations.
o Trained and managed 56 employees on operational and quality procedures.
o Assisted in process improvement of building display units for a 3 million project for Wal-Mart through Knights Apparel.
Shift Supervisor (February 2005-August 2005)
a Managed a 43 person textile packaging and distribution department at Dan River Inc.
o Managed payroll/human resources duties.
o Performed data entry into MS Access Database tool to track employee progress and report results to upper management.
o Recruit new hires and conducted weekly orientations to maintain 20 applications at all times.
Tuomey Regional a Sumter, SC August 2002-June 2004
Lead Registrar
a Supervised 5 Registrars in high volume emergency room hospital.
o Patient placement according to age, diagnosis, gender, collections; insurance verifications.
o Registration of all inpatients and outpatients including verification of all demographic information, obtaining signatures and providing patients with all pertinent forms, i.e. Medicare Rights, Tri-Care Rights, Advance Directive information, etc.
o Perform daily audits of all registration charts created within ER department.
EDUCATION
A.S. Business Management, Ashworth University a In progress
Six Sigma a Green Belt Certified
Study Abroad in Sevilla, Spain June 2010-November 2010
LANGUAGE
Bilingual (English / Spanish)
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