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Customer Service Nurse

Location:
Markham, IL
Posted:
September 29, 2012

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Resume:

Melinda Perkins

Email: ********@****************.***

Address:

City: Markham

State: IL

Zip: 60428

Country: USA

Phone: 708-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Licensed Practical Nurse with Restorative certification and 3 years of charge nurse experience in clinical settings, providing nursing care to diverse populations.

Educational Background:

High School Dipolma from Brown Mackie College, Merrillville IN 1/2001 to 2/2009 (Practical Nursing)

Job History / Details:

Professional Summary

Licensed Practical Nurse with Restorative certification and 3 years of charge nurse experience in clinical settings, providing nursing care to diverse populations.

Core Qualifications

Patient and family advocacy

Solid clinical skills coupled with patient-focused people skills

Ability to manage priorities and meet deadlines

Drug administration and dosage

Physical assessments

restorative / rehabilitative care

Prevention and treatment of pressure ulcers

Knowledge of MDS and accurate coding

Supervises staff and oversees that plan of care is carried out.

Obtaining/charting vital signs

Tracheotomy care provider

Colostomy care

Foley catheter insertion/removal

Gastroenteral nutrition

ADLs assistance and develop maintenance program

Prompt customer service

Fall prevention and management

Contracture prevention and management

Incontinence Management.

Enforce infection control policies and procedures

Experience

February 2011 to April 2012

Woodbridge Nursing Pavilion Chicago, IL

Charge Nurse

Managed clinical oversight for 46-bed unit. Monitored acute conditions. Ordered and read lab tests, x-rays, MRI, Ultrasound, and EKG. Provide patient education. Assisted patients with multiple chronic diagnoses including COPD and asthma. Evaluated patient care needs, prioritized treatment, and maintained patient flow. Maintained patient privacy and confidential patient information. Tested patients' blood glucose levels. Ensured safety and well-being of patients. Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's .

April 2010 to December 2010

Renaissance Park South Chicago, IL

Charge Nurse

Increased unit productivity for a 64-bed skilled unit. Performed lab tests and communicated results. Liaised between patients and physicians to ensure patient comprehension of treatment plans. Monitored acute conditions. Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's. Assisted patients with multiple chronic diagnoses including COPD and asthma. Ensured efficacy of treatments through monitoring of treatment regimens. Evaluated patient care needs, prioritized treatment, and maintained patient flow. Provided treatment within scope of practice as defined by state law. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.

May 2009 to May 2010

Briar Place Nursing Center Indiana Head Park, IL

Charge Nurse

Provided quality nursing care in accordance with resident care policies and procedures. Utilized strong assessment skills to determine necessary patient care. Performed vitals/glucose testing and assisting in administering injections and urinalysis. Interviewed patients to obtain medical information and measure their vital signs, weight and height. Coordinated with doctors and registered nurses to develop care plans for patients. Often commended for maintaining the safety, respect and dignity of residents. Demonstrated ability to lead and motivate outstanding health care teams.

Education

2009 Brown Mackie College Merrillville, IN

Diploma Practical Nursing

Dean's List

GPA 3.8

Certifications

LIcensed Practical Nurse - State of Illinois

CPR - American Heart Association

Restorative Nurse Certification- Pathway health care service

Basic Intravenous Drug Administration certificate - Omnicare Pharmacy



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