Cheryl Hennington

Email: aboxy5@r.postjobfree.com

Address: **** * ****** ***, ** 45A

City: Lubbock

State: TX

Zip: 79415

Country: USA

Phone: 806-***-****

Skill Level: Management

Salary Range: 25

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Cheryl I Hennington

2802 N Quaker Ave, Sp 45A, Lubbock, Texas 79415

806-***-****, aboxy5@r.postjobfree.com

Professional Objective:

To contribute to the company`s overall work experience through outstanding performance in customer service and business operations as well as having excellent leadership abilities.

Qualifications and Skills:

Hard working, strong organizational skills, excellent supervisory skills. Friendly and outgoing. Quick learner who can easily adapt to new responsibilities with an outstanding talent for assessing people's needs. Strong work ethic, self-motivated, punctual, and follows directions

accurately, responsible, dependable and have the ability to learn quickly and without supervision, great with multi-tasking.

Professional Experience:

Covenant Medical Center, Lubbock, TX

Supervisor: Admitting/ER June 2002 to Present

*Supervise 70 plus employees in admitting office and emergency

rooms

*Supervise Insurance Verification staff, work with online eligibility

*Time and Attendance, Scheduling Staff

*Quality monitoring of staff both at CMC and CMC/LS

*Passport Intellisource knowledge/training

*Revenue Cycle knowledge and training

*Directly responsible for developing staff training and procedures

to focus on quality customer service

*Providing, demonstrating and implementing ongoing leadership

staff members

*Data entry, Answering multi-phone lines

*Interviews/Hiring/New hire training

*Census adjustments

*Process self pay accounts/POS collections

*Bed Tele-tracking

*Balance cash drawers

*Monitor communications between parties to ensure proper

assessments and handling of issues

*Ordering supplies

Team Leader/Coordinator/Staff Assistant February 1999 to June 2002

*Supervised staff in both Main Admitting and ER's

*Worked daily reports

*Covered all area's when needed

*Helped with training of new staff members

Registrar Level III September 1997 to February 1999

*Pt registration in main admitting and ER`s

*Staff assistance on weekends/work reports

Registrar Level II August 1996 to September 1997

*Pt registration in AER/PER

*Staff assistance on weekends

*Helped with reports

*Charge Posting/Chart breakdown

Registrar Level I August 1995 to August 1996

*Pt registration in AER/PER

*Charge Posting/Chart breakdown

Unit Secretary November 1994 to August 1995

*Responsible for in-putting physician`s orders

*Chart organization/Order entry

*Assigning rooms

Sears, Lubbock, TX

Shoe Department Manager January 1990 to April 1996

*Customer service representative

*Scheduled staff and processed inventory

*Worked daily reports

*Helped developed training manuals for department

Covenant Hospital, Levelland, TX

Physical Therapy Assistant January 1989 to January 1990

*Physical therapy, massages, wound care

*Post-partum exercise`s

*Daily reports

Education:

Ropes High School, Ropesville, Texas

*High School Diploma, 1987

International Business College, Lubbock, Texas

*Medical Office Specialist Degree, 1993

Skills and Awards:

*Excel/Microsoft Word, Powerpoint

*P2 participant for Impact center development at CMC/LS

*Meditech/Revenue Cycle trainer

*Presidents Club-Top 10% of Supervisors from Employee

engagement survey at Covenant Medical Center

*Lead admitting representative for cancer awareness screening

2012

*Employee of the month, 2002

*Leader for 100 Teams-Covenant's Jubilee Celebration

*Helped organize March of Dimes participation for CMC Admitting

*Food bank volunteer

References: Available upon request

Contact this candidate