High School Customer Service

Ambher Anderson

Email: ********@***************.***

Address:

City: Sachse

State: TX

Zip: 75048

Country: USA

Phone: 912-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Exceptional listener and communicator who effectively conveys information verbally and in writing. Computer-literate performer. Innovative problem-solver who can generate workable solutions and resolve complaints.

Educational Background:

High School Dipolma from Tidewater Community College, Chesapeake VA 1/2001 to 8/2006 (General Education)

High School Dipolma from Great Bridge High School, Chesapeake VA 1/2001 to 9/2012

Job History / Details:

Career Overview

Exceptional listener and communicator who effectively conveys information verbally and in writing. Computer-literate performer. Innovative problem-solver who can generate workable solutions and resolve complaints.

Skill Highlights

Problem resolution

Administrative support

Meet deadline

Schedule management

Meets/exceeds goals

Self-starter

Attention to detail

Microsoft Office skills

Team building

Filing and data archiving

Prioritization

Core Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Professional Experience

January 2008 to Current

United States Army Savannah, Ga

Maintenance

Supervise and perform unit maintenance

Perform recovery operations on wheeled vehicles

Create and distribute forms for the release of the vehicles

Use military program FedLog to obtain materials

Operation of electric and gas powered forklifts.

January 2008 to Current

United States Army Savannah, Georgia

Administrator

Operate the BCS3 program for logistics on sensitive items

Dispatch items to different units and locations

Maintain accountability of inventory

Answer phones and relay messages to higher command

Order necessary supplies

Type memorandum formats

Operate office machines such as the printer, scanner, and fax machine

July 2011 to February 2012

Logistics Support Incorporated Fort Stewart, Ga

Building Supervisor/Contractor

Processed orders for government officials

Conducted billing and administration work on secure system

Scheduled appointments for the customers

Mass production of high priority documents

Coordinated delivery of materials

Utilized the Microsoft Office products including Word, Excel, and Powerpoint version 2006 and up

Utilized Acrobat Reader products

Maintained building organization and inventory of materials

Operated industrial Xerox machines

Ensured completion of tasks in a timely manner.

08/2005 to 12/2005

Marshall's Department Store Chesapeake, Va

Sales Associate

Assisted customers in maintaining quality service.

Handled transactions at the register.

Prioritized organization of merchandise.

May 2003 to October 2005

Chesapeake General Hospital Chesapeake, Va

Secretary

Performed clerical and administrative duties including answering phones and data entry.

Utilized office equipment such as a printer, fax, and scanner.

Education

2008 Tidewater Community College Chesapeake, Virginia

No degree General Education

Have taken college courses, but currently taking CLEP courses.

2006 Great Bridge High School Chesapeake, Virginia

High School Diploma Advanced Studies

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