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Manager Customer Service

Location:
Rocky River, OH
Posted:
September 29, 2012

Contact this candidate

Resume:

Joshua Davis

Email: aboxx7@r.postjobfree.com

Address:

City: Rocky River

State: OH

Zip: 44116

Country: USA

Phone: 330-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Looking for a management level position with an automotive dealership.

Educational Background:

High School Dipolma from Southeast High School, Edinburg OH 1/2001 to 6/1996 (General Education)

Job History / Details:

Professional Experience

June 2009 to Current

Collection Buick GMC Beachwood, Ohio

Used Car Manager

Managed sales staff of 6. Responsible for inventory, training, and customer service.

April 2009 to June 2012

Ganley Honda North Olmsted, Ohio

Used Car Manager

Managed a sales staff of 13. Assigned tasks to associates, tracked progress of inventory and profits, while updating managers, partners and clients as necessary.

February 2008 to March 2009

Ganley Lincoln Mercury Brunswick, Ohio

General Manager

Managed all aspects of the dealership including service, parts and sales. Responsible for expenses, payroll, marketing, and customer service.

January 2003 to February 2008

Ganley Honda North Olmsted, Ohio

General Sales Manager

Managed a sales staff of 15. Responsible for inventory control, achieving yearly budget, training, and profits.

August 2003 to October 2003

Ron Marhoffer Mitsubishi Cuyahoga Falls, Ohio

General Sales Manager

Managed a staff of 10. Responsible for marketing, training, achieving sales goals and customer service.

August 2002 to September 2003

Burt Greenwald Chevrolet Akron, Ohio

Used Car Manager

Managed sales staff of 10. Responsible for inventory, training, and customer service.

March 2000 to August 2002

Star Chevrolet Tallmadge, Ohio

Used Car Manager

Managed a sales staff of 10. Responsible for inventory, and gross profit.

April 1999 to March 2000

Montrose Ford Lincoln & Mercury Alliance, Ohio

Sales Consultant

Sold new and used cars. Managed the Internet department and helped close deals.

April 1997 to May 1999

Clarke Ford Inc Hudson, Ohio

Used Car Sales Consultant

Sold used cars, special finance, and was a service adviser.

Skills

Forward Thinking

Internet Marketing

Web-based Reporting Tools

Creative Problem Solving

Adapting to a Changing Market

Expense Control

Sales

Inventory Management

Training

Advertising

Track Record and Sales Performance

Increased annual sales by 230 percentage at Ganley Honda

Increased annual profits by $500,000 at Ganley Honda

Achieved revenue objective by implementing cost-cutting measures.

In used car department, achieved third highest net profit in The Ganley Auto Group.

Exceeded annual profit goals most years at Ganley Honda

Increased annual sales every year at Ganley Honda

Education

1996 Southeast High School Edinburg, Ohio

Diploma General Education

Personal Interests

Traveling - Concerts - Music - Scuba - Home Improvement - Family

References

Client:

Angleo Mango, Manager

440-***-****

Carlyon Gang, Teacher

Sheffield High School

440-***-****

Damien Fulmer, IT Manager

House of La Rose

216-***-****

Professional:

Brad Scarbrough, Automotive Manager

Advanced Digital

330-***-****

Dustin Corder, Sales Manager

Vandevere Kia

330-***-****

Anna Sardis, Title Clerk

Ganley Honda

440-***-****

Personal:

Brad Evans, Police Officer

Ohio State Highway Patrol

330-***-****

Amanda Sainato, Manager

Novus Clinic

330-***-****

Dan Kensinger, Marketing Consultant

Clear Channel

440-***-****



Contact this candidate