Manager Customer Service
Resume:
Joshua Davis
Email: ********@***********.***
Address:
City: Rocky River
State: OH
Zip: 44116
Country: USA
Phone: 330-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Looking for a management level position with an automotive dealership.
Educational Background:
High School Dipolma from Southeast High School, Edinburg OH 1/2001 to 6/1996 (General Education)
Job History / Details:
Professional Experience
June 2009 to Current
Collection Buick GMC Beachwood, Ohio
Used Car Manager
Managed sales staff of 6. Responsible for inventory, training, and customer service.
April 2009 to June 2012
Ganley Honda North Olmsted, Ohio
Used Car Manager
Managed a sales staff of 13. Assigned tasks to associates, tracked progress of inventory and profits, while updating managers, partners and clients as necessary.
February 2008 to March 2009
Ganley Lincoln Mercury Brunswick, Ohio
General Manager
Managed all aspects of the dealership including service, parts and sales. Responsible for expenses, payroll, marketing, and customer service.
January 2003 to February 2008
Ganley Honda North Olmsted, Ohio
General Sales Manager
Managed a sales staff of 15. Responsible for inventory control, achieving yearly budget, training, and profits.
August 2003 to October 2003
Ron Marhoffer Mitsubishi Cuyahoga Falls, Ohio
General Sales Manager
Managed a staff of 10. Responsible for marketing, training, achieving sales goals and customer service.
August 2002 to September 2003
Burt Greenwald Chevrolet Akron, Ohio
Used Car Manager
Managed sales staff of 10. Responsible for inventory, training, and customer service.
March 2000 to August 2002
Star Chevrolet Tallmadge, Ohio
Used Car Manager
Managed a sales staff of 10. Responsible for inventory, and gross profit.
April 1999 to March 2000
Montrose Ford Lincoln & Mercury Alliance, Ohio
Sales Consultant
Sold new and used cars. Managed the Internet department and helped close deals.
April 1997 to May 1999
Clarke Ford Inc Hudson, Ohio
Used Car Sales Consultant
Sold used cars, special finance, and was a service adviser.
Skills
Forward Thinking
Internet Marketing
Web-based Reporting Tools
Creative Problem Solving
Adapting to a Changing Market
Expense Control
Sales
Inventory Management
Training
Advertising
Track Record and Sales Performance
Increased annual sales by 230 percentage at Ganley Honda
Increased annual profits by $500,000 at Ganley Honda
Achieved revenue objective by implementing cost-cutting measures.
In used car department, achieved third highest net profit in The Ganley Auto Group.
Exceeded annual profit goals most years at Ganley Honda
Increased annual sales every year at Ganley Honda
Education
1996 Southeast High School Edinburg, Ohio
Diploma General Education
Personal Interests
Traveling - Concerts - Music - Scuba - Home Improvement - Family
References
Client:
Angleo Mango, Manager
Carlyon Gang, Teacher
Sheffield High School
Damien Fulmer, IT Manager
House of La Rose
Professional:
Brad Scarbrough, Automotive Manager
Advanced Digital
Dustin Corder, Sales Manager
Vandevere Kia
Anna Sardis, Title Clerk
Ganley Honda
Personal:
Brad Evans, Police Officer
Ohio State Highway Patrol
Amanda Sainato, Manager
Novus Clinic
Dan Kensinger, Marketing Consultant
Clear Channel
Contact this candidate