Customer Service High School
Resume:
Jennifer Whitehouse
Email: ********@**********.***
Address:
City: Frankfort
State: KY
Zip: 40601
Country: USA
Phone: 502-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Hard working and motivated office administrative professional with 12 years experience providing administrative support.
Educational Background:
High School Dipolma from Western Hills High School, Frankfort KY 1/2001 to 5/1993 (none)
Job History / Details:
Career Overview
Hard working and motivated office administrative professional with 12 years experience providing administrative support.
Skill Highlights
Microsoft Office skills
Team building
Typing
Internet research
Letters & memos
Multi-tasking
Telephone skills
Customer Service
Fax
Child Care assistance for children with disabilities and without.
Core Accomplishments
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administration
Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Administration
Performed administration tasks such as filing, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Professional Experience
Current to 9/28/2012 12:00:00 AM
Kentucky Transportation Cabinet Frankfort, KY
Administrative Specialist III
Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
Education
1993 Western Hills High School Frankfort, KY
High School Diploma
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