Sales Customer Service

Nancy L. Moore

Email: ********@******.***

Address:

City: Little Rock

State: AR

Zip: 72211

Country: USA

Phone: 501-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly organized and meticulous Administrative Assistant with experience in corporate office setting.

Educational Background:

High School Dipolma from Blue Bird High, Magnolia AR 1/2001 to 1/1984 (Admin Assist)

Job History / Details:

Career Overview

Highly organized and meticulous Administrative Assistant with experience in corporate office setting.

Skill Highlights

Meets deadlines

Meets/exceeds goals

Self-starter

Attention to detail

Microsoft Office skills

QuickBooks

Spreadsheet development

Data collection

Data Entry

Multi-Task Management

Core Accomplishments

Monthly Reporting

Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Payroll Assistance

Assisted with payroll preparation and entered data into cumulative payroll document.

Professional Experience

May 2007 to Current

Mel Davis Investments Little Rock, AR

Personal Assistant

Processed accounts receivable and accounts payable.Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

March 2005 to October 2006

Air Transport International Little Rock, AR

Assistant Staff Account

Managed hundreds of accounts receivable accounts working directly with the Financial Management Office.Performed accounts receivable duties including invoicing, cash application, researching chargebacks, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.

February 1999 to February 2005

Highbar Management Group, LLC Little Rock, AR

Bookkeeper

Managed hundreds of accounts receivable accounts working directly with the Financial Management Office. Prepared and distributed Payroll for staff of 100's of employees on a weekly basis. Processed accounts receivable and accounts payable.Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

November 1996 to December 1998

Truckpro Little Rock, AR

Accounts Payable Clerk

Lead accounts payable for a staff of 10 clerks. Responsible for multi-million dollar accounts on a monthly basis, including printing and distributing payments, and vendor reconciliations.Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude. Received several bonuses for meeting necessary deadlines.

Candidate Resume - David Harper

Contact Information -

Email: ********@*********.***

Address:

City: Jonesboro

State: GA

Zip: 30238

Country: USA

Phone: 770-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

C ashier with background in cash handling, check out, stocking and bagging. Friendly, helpful, eager and who is consistently prompt and willing to work a flexible schedule.Hardworking with Five years in all aspects of store operations, including, merchandising, cashiering, and stocking. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. trained in after market auto sales and making strong bonds with different auto repair shop in the area, making the company first call. Deadline-driven in making deliveries and highly committed on making customers happy with superior, dedicated, and dependable customer-service.

Educational Background:

High School Dipolma from Stone Mountain High, Stone Mountain GA 1/2001 to 5/2006 (Automotive Technical)

Job History / Details:

Career Overview

Cashier with background in cash handling, check out, stocking and bagging.Friendly, helpful, eager and who is consistently prompt and willing to work a flexible schedule.Hardworking with Five years in all aspects of store operations, including, merchandising, cashiering, and stocking.

Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. trained in after market auto sales and making strong bonds with different auto repair shop in the area, making the company first call. Deadline-driven in making deliveries and highly committed on making customers happy with superior, dedicated, and dependable customer-service.

Core Strengths

Telephone inquiries

Credit card processing

Multi-line phone usage

Excellent communication skills

Fast learner

Courteous demeanor

Strong client relations

Energetic work attitude

Seasoned in conflict resolution

Sharp problem solver

Adaptive team player

Opening/closing procedures

Safety standards training

Shipping and receiving background

Customer-focused

Trash compactor operation

Cash register familiarity

Approachable

Flexible

Detail-oriented

Dedicated team player

Goal-oriented

Strong work ethic

Team leadership

Able to persuade others effectively

.

Trained in food safety guidelines

Strong communication skills

Class-C driver

Clean DMV record

Delivery experience

Excellent personal hygiene

Great attitude

Doubles and Triples specialist

Planning ability

Commercial driving expertise

Clean MVR

Adapt to diverse groups

Excellent people skills

Reading comprehension skills

Cash handling accuracy

Loss prevention comprehension

Work Experience

September 2010 to 9/28/2012 12:00:00 AM

Kroger Jonesboro, GA

Bagger/ Cart wrangler

Checked out customers and bagged items quickly.

Unloaded customer bags into cars.

Praised by management for being a fast and efficient worker, requiring little supervision.

Served shoppers in a prompt, courteous and friendly manner.

Greeted all customers.

Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.

Handled products and equipment in accordance with safety and sanitation guidelines.

Monitored temperature of cases, shelves and storage areas and reported failures to the manager.

February 2007 to August 2009

Genuine Parts Co.(Napa Auto Parts) Tucker, GA

Delivery Driver/ Sales Counter Person

Followed appropriate safety procedures for transporting goods. Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition. Presented bills and receipts and collect payments for goods delivered or loaded.Read maps and followed written and verbal geographic directions.Greeted customers in a timely fashion while quickly determining their needs.

Recommended merchandise to customers based on their needs and preferences.

Received and processed cash and credit payments for in-store purchases.

Wrote sales slips and sales contracts.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Opened and closed the store, including counting cash, opening and closing cash registers.Placed special merchandise orders for customers.

Demonstrated that customers come first by serving them with a sense of urgency.

Worked as a team member to provide the highest level of service to customers.

Built relationships with customers to increase likelihood of repeat business.

July 2004 to October 2008

Publix Tucker, GA

Cashier

Operated a cash register to process cash, check and credit card transactions.

Verified that all customers received receipts for purchases.

Developed positive customer relationships through friendly greetings and excellent service.

Organized racks and shelves to maintain the visual appeal of the store.

Helped customers with questions, problems and complaints in person and via telephone.

Educational Background

2006 Stone Mountain High Stone Mtn., GA

High School Diploma Automotive Technical

Specialized in inspecting, maintaining and repairing automobiles and some light trucks that use electricity, alternative fuels and gasoline.

Performed a variety of duties such as examining cars, creating estimates for repair costs and obtaining the approval of customers to perform the needed automobile repairs.

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