Customer Service High School

Nancy Alvarez

Email: ********@************.***

Address:

City: Houston

State: TX

Zip: 77055

Country: USA

Phone: 832-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and reliable Leasing Agent skilled with working with a diverse group of people.

Educational Background:

High School Dipolma from Elsik High School, Houston TX 1/2001 to 1/2012 (n/a)

Job History / Details:

Career Overview

Energetic and reliable Leasing Agent skilled with working with a diverse group of people.

Skill Highlights

Sales

Meets/exceeds goals

Self-starter

Project planning

Customer service

Resident relations specialist

Bilingual-Spanish

Team building

Staff motivation

Computer literate

Marketing expert

Typing 85 WPM

Team building

Attention to detail

Team liaison

Core Accomplishments

I have certifications from Grace Hill, also an active member of the Houston Apartment Association.

Professional Experience

February 2011 to September 2012

Rockwell Houston, Texas

Leasing Consultant

Developed marketing skills, and ability to exceed expectations.

In charge of leasing, marketing, resident relations, process rental applications, assisted manager with daily functions in the community such as: work orders, rent payment collections, generate renewals and lease contracts. Reached a high closing ratio from start to finish.

December 2009 to November 2011

Farmers Insurance Houston, Texas

Insurance Agent

In charge of sales and Marketing developed knowledge in the Insurance business focused on increasing income and providing excellent customer service .

Education

2002 Elsik High School Houston, Texas

High School Diploma

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