Registered Nurse Manager

Vanessa L Higgins

Phone: 850-***-****

Objective

Obtain a position with a facility that will utilize and expand my knowledge and

experience in both the dental and medical field, so that I can be a valuable asset and

team member.

Ability Summary

Employment History

Supervisor05/2009 - Current Bagelheads Pensacola, FL

Supervise and coordinate the activities of production and operating workers, such as

inspectors, precision workers, machine setters and operators, assemblers, fabricators, and

plant and system operators..

PRN

09/2009 - CurrentEscambia Dental Cooperative Pensacola, FL

Care for ill, injured, convalescent, or disabled persons in hospitals, nursing homes,

clinics, private homes, group homes, and similar institutions. May work under the

supervision of a registered nurse. Licensing required..

Assistant manager06/2004 - 06/2012 BagelHeads Pensacola, FL

2004- PresentBagelHeads Pensacola, FL Assistant manager Overseeing operations and

supervising staff of 10 plus. Customer relations/catering specialist. Management of daily

sales, accounts receivable, and inventory. Implemented and enforced employee safety

procedures as well as safe food handling..

Dental Assisting06/2009 - 04/2010Escambia Dental Cooperative Pensacola, FL

Please accept this letter of recommendation for Vanessa Higgins, who worked under my

supervision at the Escambia Dental Cooperative. Ms. Higgins performed several duties at

our charity dental clinic from August, 2009 to March, 2010. While doing the clinical

portion of her year-long Dental Assisting training at Pensacola State College, Ms. Higgins

both worked in clinical and administrative positions with the Escambia Dental Cooperative.

Our charity dental clinic serves the most vulnerable in our community, those who live

under the poverty level. It is both a fast paced and demanding environment meeting the

needs of our clients. During Ms. Higgins tenure at our clinic, she was a valuable asset in

both clinical and administrative roles. Her ability to relate to our patient population

was vital in both working chair side with our dental staff, on the telephone, and face to

face with clinic clients. Ms. Higgins was able to resolve client issues quickly and

confidently, and also worked to enhance our record-keeping system and office

communications to allow us to become more organized and more efficiently serve our

clients. Ms. Higgins initiative, as well as her problem solving skills, improved both our

office and clinic operations. This was most noticeable and appreciated. I highly recommend

Vanessa Higgins for any position she seeks in the future. The qualities that she showed

during her time with our clinic will no doubt prove to be most valuable to her future

employers. If you should require any further information, please feel free to contact me

at 850-***-****, or ******@*********.***. Sincerely, Ann L. Papadelias Program Manager

Escambia Dental Cooperative Pensacola State College Warrington Campus 5555 West Highway 98

Building 3100 Pensacola, Florida 32507 850-***-****.

Receptionist, Martin Luther King Jr. parade coordi

01/2001 - 11/2002Human Relations Commission Pensacola, FL

2001-2002 Human Relations Commission Pensacola, FL Work study program Receptionist,

Martin Luther King Jr. parade coordinator..

Medical Insurance Claim Examiner03/1999 - 06/2001World Net/American Pioneer Pensacola, FL

1999-2001World Net/American Pioneer Pensacola, FL Medical Insurance Claim Examiner

Examiner of HICFA, Part A, Part B, and Medicare EOBs. Maintained a rate of 300 plus claims

keyed per day, with an accuracy rate of 99%. 10-key proficient. Knowledge of basic office

procedures including, but not limited to, filing systems, record keeping, and developing

correspondence.

Education and Training

Issuing Institution Qualification Course of Study

Pensacola Junior College 2 Years of College or a Technical or Vocational School

medical/dental office

George Stone Vocational School Certificate Medical Secretary/ Transcription

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date

Certificate of completion Pensacola Junior College 06/2009

cerificate of completion PJC Dental Assisting Program 06/2009

Honors & Activities

Additional Information

References Available on Request

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