Customer Service Sales

Keandre Kelley

Email: ********@**********.***

Address:

City: Virginia Beach

State: VA

Zip: 23462

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Friendly Sales Associate with over three years experience working in diverse retail and customer service environments.

Educational Background:

High School Dipolma from Tidewater Community College, Virginia Beach VA 1/2001 to 9/2012 (Management)

Job History / Details:

Career Overview

Friendly Sales Associate with over three years experience working in diverse retail and customer service environments.

Core Strengths

Store maintenance

Inventory control

Shipping and receiving

Top sales performer

Customer service

Conflict resolution

Strong organizational skills

Listening skills

Energetic work attitude

Fast learner

Problem solver

Courteous demeanor

Excellent communication skills

Adaptability

Accomplishments

Customer Service

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive dining experience for all rest.

Work Experience

May 2012 to 9/27/2012 12:00:00 AM

Navy Lodge Virginia Beach, Virginia Beach

Desk Clerk

Guaranteed positive customer experiences and resolved all customer complaints.Accurately balanced cash drawer after every shift.Recommended alternative items if product was out of stock.

Replenished merchandise shelves with items from the stockroom.

Replenished supplies, bags and other materials at each cash wrap.

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Dedicated to continuously improving sales abilities and product knowledge.

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

May 2011 to December 2011

K Mart Virginia Beach, Virginia

Sales Associate

Answered customer questions regarding store merchandise, department information and pricing.Recommended, selected and helped locate merchandise based on customer needs and desires.

Organized store merchandise racks by size, style and color to promote visually appealing environment.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Maintained positive attitude to make customer's shopping experiences memorable and pleasant.Built long-term customer relationships and advised customers on purchases and promotions.Directed calls to appropriate individuals and departments.

April 2010 to January 2011

NYK Logistics Chesapeake, Virginia

Warehouse Associate

Stocked and rotated inventory regularly.

Logged daily shipped and received orders.

June 2005 to March 2010

U.S. Navy Norfolk, Virginia

Ships Serviceman

Earned management trust by serving as key holder, responsibly opening and closing storeWorked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Trained new employees by providing knowledge of specific store tasks and policies.Communicated with vendors regarding back order availability, future inventory and special orders..Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.

Educational Background

2014 Tidewater Community College Virginia Beach, Virginia

High School Diploma Management

Studying for my Associate's Degree in Management

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