Customer Service Human Resources
Resume:
Human Resources Assistant (Chesapeake, VA)
Date: 2012-09-21, 3:25PM EDT
**********@*****.***
Objective: To obtain a position that utilizes my knowledge of human resources, customer service, computer and organizational skills.
Work experience
August 2010 - Current
Hudson's Service Center, Inc.
Chesapeake, VA
Dispatcher
Duties: Greeting Customers. Answering multi-line phones. Transferring Calls. Facsimilie. Accounts Receivable. Collections. Ordering Office Supplies. Creating new Customer Accounts. Dispatching drivers to call location. Making copies. Filing. General office clean-up.
May 2008 - February 2009
Terri D. Stewart, CPA P.C.
Chesapeake, VA
Secretary
Duties: Answering multi -line phones. Transferring calls. Setting appointments. Ordering office supplies. Creating new files. Filing. General bookkeeping. Creating new client accounts. Greeting clients. Receiving client payments.
February 2007 - February 2008
Tidewater Finance Company
Virginia Beach, VA
File Clerk/ Customer Service Representative
Duties: File Clerk duties included: Creating new accounts and closing charged-off accounts. Copying and scanning of original documents. Being knowledgeable about physical file locations. While working as a file clerk I was promoted to the position of Customer Service Representative. Duties included but not limited to: Gather information on location and assets of debtors. Maintain good relationship with customers. Payment scheduling. Contact references from file sources to locate debtor. Explain obligations, legal steps, and obtain payments.
December 2005 - May 2007
Ben Franklin Crafts
Midlothian, VA
Head Cashier
Duties: Perform opening of store, cash pulls. Organize and clean display areas. Ensure the restock on the sales floor and defective merchandise is properly labeled. Providing the best level of customer service to customers.
April 2004-July 2005
Tidewater Finance Company
Virginia Beach, VA
File Clerk
Duties: Bankruptcy and Litigation filing. Data entry. Retrieval of Internet documents. Organizing closed files. Training of part-time employees.
Education
Bryant & Stratton College
Virginia Beach, VA
January 2012 -- Current
John Tyler Community College
Midlothian, VA
January 2006 - February 2007
Liberal Arts
J. Sargeant Reynolds Community College
Richmond, VA
August 2005 - December 2006
Liberal Arts
Tidewater Community College
Chesapeake, VA
August 2004-May 2005
Liberal Arts
Deep Creek High School
Chesapeake, VA
Graduated June 2004
Skills
Quickbooks, Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet, Typing 50 wpm, Facsimile, Copier, Multi-line Phone, Typewriter
Strengths
Organization skills, self-starter, detail oriented, highly motivated, quick learner
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