Customer Service Manager
Resume:
Experienced Office Manager/Assistant (BK, BX, or NYC)
Date: 2012-09-27, 1:44PM EDT
*******@*****.***
Hi, my name is Irma Rivera. Currently I am seeking a part or full time office position (minimum 20 hours per week). Below you will find my resume for your review. Should my skills and education match your qualifications, please feel free to contact me via phone and/or email. My availability for employment is immediate. PLEASE NOTE: must be willing to pay in CASH. I look forward to hearing from you and thank you in advance for your time.
Sincerely,
Irma Rivera
RESUME
Irma Rivera
Summary
Extensive administrative and customer service experience
Objective
Currently seeking a position where my skills can be utilized to their fullest potential
Skills
Ability to learn new programs quickly, moderately fluent in Spanish, Microsoft Office 2007-10, Word Perfect,
AS400 systems, QuickBooks office online editions, HTML Tagging, Adobe, Windows (XP, Vista, 7), Internet
Savvy, Communication (Orally &Written)
Experience
10/05-07/12
Quality G.C
Bronx, NY
Office Manager
Created and maintained estimates, invoices, PO's, correspondence, and spreadsheets
Managed payroll and timesheets
Date Entry
Customer Service (handled inquiries and complaints, scheduled appointments)
Inventory and reconciliation
Set up conference room for meetings
Ordered office and kitchen supplies
Managed a small group of 8
Booked appointments, flights, and maintained schedules
03/05-09/05
Draft Worldwide
New York, NY
File Clerk/Assistant for Finance Department (temporary position)
Routed invoices to purchaser and account executive via interoffice mail
Date Entry
Stamped date of receipt on invoices, kept in contact with vendors
Logged in, filed, copied and kept track of invoices and expense reports
Clerical duties, i.e. filing, faxing, copying
08/03-02/05
City View Blinds of NY
Brooklyn, NY
Office Administrator/Receptionist
Meet and greet clients
Clerical duties, i.e. filing, faxing, copying
Answered all calls via switchboard and routed them to appropriate personnel
Created checks and entered deposits and payments into Quickbooks software
Ordered supplies and stocked fridge as necessary
10/00-06/03
National Settlement Agency
New York, NY
Copy Room Clerk/ Office Assistant
Performed various clerical duties, i.e. filing, faxing, copying, reports, etc.
Processed images
Prepared packages for delivery
Education
Metropolitan College of New York
New York, NY
Associate of Science in Business Administration
References are available upon your request
Contact this candidate