Customer Service Sales
Resume:
Sales Management (Metairie)
************@*****.***
RANDOLPH LAMBERT
Metairie, LA 70002
ferdlucytessyahoo.com
SUMMARY:
Fifteen years of successful experience in sales, management and technical work. Track record that illustrates increased productivity through innovative marketing approaches,
attention to detail, training others in customer service in sales and construction administration.
EMPLOYMENT HISTORY:
06/12 to recent COFACE NORTH AMERICA
Account executive selling commercial collections service
04/11to 06/12 LAKESIDE TOYOTA
Sales producer of new and used cars.Excellent cold calling skillls.
Got many former customers to upgrade to new vehicvles, trading in theirs.
Persuavive, excellent closer, and well schooled on sales process. Sold over 1,oo0
cars in the last five years.
02/09-04/11 Dave Solon Kia, Colorado
Top producer of new and used Kia's. Taught others certification
requirements. High customer satisfaction regarding the sales experience they had with me. Excellent closer, manger of time.
Thorough follow up.
02/08-02/09, City Autoplex, Colorado Springs, CO
Lucrative position in automobile sales of pre-owned cars.
Consistent winner of sales production.
Great customer service, closing techniques, and follow up.
08/07--2/08, Remodeling Business at Steve Trion, Colorado Springs, CO
Assisted in remodeling work involving interior bathroom additions.
Involved hands on in drywall, light plumbing, and flooring.
Professional Painting.
01/07 -- 08/07 Logistics, Management and Professional Restoration at HP Enterprises, New Orleans, LA
Procured materials and ensured arrival on job-site in timely manner.
Managed crew in drywall, brick masonry and historic restoration.
Craft work with fourteen inch oak beams.
01/06 -- 12/06 Retail sales and management training at Walgreen's, Castle Rock, CO
Trained new hires in the keystroke functions of cash register.
Trained new employees in suggestive selling, and customer service.
Led zone in retail suggestive selling.
Customer service skills exemplary.
02/02 -- 11/05 Engineer Inspector for City of New Orleans, New Orleans, LA
Inspected multi-million dollar projects for Sewerage and Water Board.
Attended progress meetings with prime contractor, consulting engineer and city officials.
Compiled daily, weekly and monthly reports of progress and problems.
Conducted pressure test leakage of new water lines.
Enforced plans and specifications of Board.
01/00 -- 01/02 Automobile Salesman with Covington Pontiac and Hood Chevrolet, Covington LA
Top Automobile salesman new and used.
Excellent customer service skills.
Follow up after the sale.
Excellent closer.
02/97 -- 12/99 Accounts Receivable Manager and Loan Officer at First Capital Funds, Metairie LA
Managed account delinquencies 30 to 60 to 90 days past due.
Skip tracing, phone skills, customer service.
Organization skills, excellent record keeping.
Telemarketing from list, renewals, and consolidations.
Appraisal skills on real estate loans.
EDUCATION:
Loyola University New Orleans, New Orleans, LA
B.S. Business Administration
ADDITIONAL SKILLS:
PC proficient
Word, Excel
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