Customer Service Supervisor
Resume:
Job Needed (Montgomery)
*************@*****.***
Brittny D. Johnson
Montgomery Al. 36117 (334) 201 - 7606
*************@*****.***
Career Objective: To better myself in the skills I have obtained and to
advance in a stable company with retirement benefits, and positions
available for advance.
Summary of Qualifications: Very familiar with computers and different
programs such as Exel Home and Pro. Quick and thorough with front office
skills such as filing, copying, faxing, answering phones.
Professional Experience:
Name of Company and address: ASK Telemarketing
5815 Carmichael Rd.
Montgomery Al. 36117
Time there: April 2006 - July 2011
Starting pay: 6.25 - Ending pay: 11.75
Duties: Supervise other representatives in the process of handling
escalations that had been developed, and to resolve them accordingly. At
any given time I was a supervisor over 10-20 people. Checked Quality
Assurance in outgoing emails to companies. Represented customer service
for installation of kitchen appliances in all 50 states for companies
such as Best Buy, Whirlpool, and Home Depot. Assisting customers in
activating wireless phones such as Tracfone, Boost, and Virgin Mobile.
Answering and handling calls within an allotted time period. Making
calls and completing surveys.
Name of Company: East Ann Learning Center
East Ann St.
Montgomery Al.
Time there: July 2011 - March 2012
Starting pay: 7.25 - Ending pay: 7.75
Duties: Baby Room teacher, providing care
to pre-school students.
Academic Education: GED
References:
Brenda Roberts - 334-***-****
Wendy Caraway - 334-***-****
Chuck Johnson - 334-***-****
Contact this candidate