Sales Customer Service

Michael Shelton

********@*******.***

University Address: 298 Ramona Drive, San Luis Obispo, CA 93405 805-***-****

Permanent Address: 1890 Country Club Road, Thousand Oaks, CA 91360 805-***-****

OBJECTIVE

To work with highly knowledgeable professionals in the field of engineering to further

benefit the company and

to broaden my skills as an industrial engineering or technical sales intern.

EDUCATION

California Polytechnic State University, San Luis Obispo

Bachelor of Science in Industrial Engineering, December 2012 Major GPA: 2.85

Relevant coursework:

Lean Six Sigma Sales Techniques Electronics Manufacturing

` Design and Manufacturing Process Study Time Study

Manufacturing Processes Calculus I,II,III Engineering Accounting

INDUSTRIAL ENGINEERING EXPERIENCE

Campus Dining Warehouse Project 2009, Cal Poly October December 2009

Utilized Lean Six Sigma to test, question, and analyze all processes and layouts that

were currently used in the

warehouse.

Conducted time studies and developed Gant charts, Pareto charts, outline process

charts, flow process charts, and

flow process diagrams to better examine underlying problems within the warehouse.

Collaborated with a team of 6 to create a compilation of alternatives or improvements

that could be implemented

in the campus dining warehouse.

Presented and proposed improvements in front of warehouse executives.

st

SAE Formula 1 Racecar Sales Presentation (1 place of 84 competitors) May July 2009

Sales Engineering Club, assistant recruiter

Assisted in research of various aspects that pertain to formula 1 racecars.

Proposed presentation ideas that may intrigue top automobile executives.

Communicated with formula 1 racecar builders on the key selling points of the

automobile.

Air Motor Project 2009, Cal Poly April June 2009

? Designed, manufactured, and assembled air motor and air motor parts using lathes,

mills, and drill presses.

? Coordinated and supervised manufacturing process to guarantee efficiency.

? Communicated with fellow manufacturers to verify and ensure correct specifications and

tolerances.

st

CAPSTONE (Business Simulation- Currently in 1 place) Cal Poly November 2009 - Present

? Submitted weekly business decisions based on predictions we made about the market and

the needs of customers.

WORK HISTORY

Sales Associate, Cal Poly s Phonathon, San Luis Obispo, CA March 2010Present

? Communicate and build rapport with Cal Poly alumni and parents.

? Fundraise for various clubs, programs, and events on campus.

Customer Service Associate, Abercrombie and Fitch, Thousand Oaks, CA August 2007September 2008

? Interacted with customers and assisted them in finding their purchases.

? Organized and maintained the sales floor to make an encouraging environment.

? Operated the cash register and handled and monitored the money.

REFERENCES Available upon requestINVOLVEMENT TECHNICAL SKILLS

Leadership and Clubs Computer Skills

Institute of Industrial Engineers (IIE) ProEngineering, AutoCAD,

Sales Engineering Club (SEC), Recruitment Officer Microsoft Office, Minitab

4 year captain of high school basketball team Personal Skills

Week of Welcome Orientation Leader (WOW) Sociable, Organized, Adaptable, Le adership

2008 Outdoor Counselor Hard-working, Enthusiastic, Team Player

INTERESTS Basketball, Softball, Football, Surfing, Camping, Hiking, Rafting, Spending

time with family.

Contact this candidate