Customer Service Insurance

Kim Brandle

Email: *********@********.***

Address: *** *. **** **

City: Allentown

State: PA

Zip: 18102

Country: USA

Phone: 610-***-****

Skill Level: Experienced

Salary Range: 25

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Kim Brandle

123 N. Penn St, Allentown, PA 18102 Tel: 610-***-**** *********@********.***

EXPERIENCE

Judge Group, (Cigna Insurance), Bethlehem, PA 09/12/11 - 03/09/12

Screener/Keyer Underwriting Department

* Reviewed and processed Life, Accident, and Disability insurance application. Based on underwriting guidelines, approved, or forwarded the application to the underwriting department. Entered information into the company's consumer and underwriting data base for future review or completion.

Lisa Cross, Allentown, PA 04/08/09 - 09/11/12

Caregiver

* Provided personal care for bed ridden patient to include, personal hygiene, medical care, house cleaning, and shopping.

Penn Treaty Network America, Allentown, PA Rehired 12/15/2003 - 3/27/09 11/01/1999 - 4-24-01

Senior Rater Policy Issue Department

* Manually calculated rates for Long Term Care policies when rates where not available in the system. Produced high number of issued policies with no errors on a daily basis. Identified areas needing improvement and assisted management in preventing errors and improving quality. Reissued policy changes for the department. Key contact person for the department, by way of

email, phone and fax. Trained new raters.

Hi-Tronic Design, Inc., Hackettstown, NJ 07/09/01 - 06/01/03

Test Technician

* Tested circuit boards for proper resistance and record results. Consistently produced high number of tested circuit boards. Recored results for the FDA.

Guardian Life Insurance Company, Bethlehem, PA 02/23/87 - 10/04/99

Supervisor, Disability Underwriting Department

* Launched and maintained data base for monthly production reports which enabled management to have an accurate production records. Developed and implemented departmental policy and procedures. Conducted training sessions for current and new personnel. Processed new business applications and issued policies adhering to strict company procedures. Performed various administrative functions including performance reviews.

EDUCATION

Lincoln Technical, Allentown, PA 2001

Certificate, Computer Technician

HIAA

Individual A and B 1996

SKILLS

* Insurance terminology, data entry, MS Word, Excel, Detail oriented with the ability to multi-task, 10 key Calculator, Customer service.

Contact this candidate