Senior Business Analyst

Steven's InformationLocation: Mineral, VATitle: Senior Business AnalystExperience: 12+ yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2010-07-29 Helpful Links

-->, MBA

(h)

(c)

**********@*****.***

I am a senior Information Systems professional with an MBA offering more than 30 years of experience as a Senior Business Analyst, Senior Systems Analyst, Quality Assurance, Project Manager, and Manager. I have strong documentation skills, am able to develop and maintain effective working relationships, and skilled in SDLC - System Development Live Cycle. I have often worked with business representatives at all levels in diverse companies - Vice Presidents, Directors, Managers - to develop business requirements and then work to fulfill those requirements. I have developed use cases, test cases, entity relationship diagrams, and data flow diagrams. I have had to ensure that standards and procedures are followed - down to the level of reviewing program code - and been involved in developing standards and policies. I have worked with data management for over ten years of my career - database design, GAP analysis, data flows, data mapping, data definition, and data movement.

CAPITAL ONE (CONTRACT ASSIGNMENT)

FINANCIAL 01/05 - 05/05

Technical Designer

Project Description Summary

Multiple enhancements to one of their Account Management Systems.

Received business requirements from client and developed SDM documentation - system design, detail design, test plan, unit test cases, and system test cases.

Reviewed unit and system test results.

Environment:

MVS, COBOL II, File-Aid, MS Office, Visio

IPC TECHNOLOGIES

DOMINION POWER (CONTRACT ASSIGNMENT)

ELECTRIC POWER GENERATION

04/04 - 01/05

Systems Analyst

Project Description Summary

Configuration, customization, testing and installation of a standardized work scheduling software into their three nuclear power plants.

Worked with corporate management and business representative from three nuclear power plants to develop the requirements for the interfaces from three work management systems into the new enterprise scheduling package - Primavera P3e. Worked with the same group to develop the requirements for feeds from P3e out to various other systems at the plants.

Worked with corporate management and plant representatives to configure P3e in a standard manner across the enterprise.

Performed data mapping, interface design, GAP analysis, testing, and other activities in support of the implementation of a new client/server based software package for scheduling maintenance work in their three nuclear power plants. This project standardized the scheduling tool and methodology across their nuclear facilities.

Environment:

Oracle, MVS, COBOL II, DB2, MS Office, P3e

STOPKA AND ASSOCIATES

CAPITAL ONE (CONTRACT ASSIGNMENT)

FINANCIAL

02/03 - 01/04

Technical Designer

Project Description Summary

Multiple enhancements to their card holder systems that managed about 48M accounts.

Responsible for interfacing between the business areas and the developers for system enhancements to their Card Holder System. This system is the system of record for Capital One's 60M accounts and performs much of the account management activity including transaction authorizations and account billing.

Performed entity relationship diagramming of this system with respect to 28 other systems. Developed use cases for integration testing of this system and the other 28 systems.

Involved in many SDM components - feasibility estimates, business requirements, system requirements, high level design, detail design, use cases, test cases, and review of test results. Worked with business to achieve signoff at end of each phase.

Environment:

Unisys, COBOL II, MS Office, MS Project, Visio

TRIAD MANAGEMENT SYSTEMS, INC.

NCS PEARSON (CONTRACT ASSIGNMENT)

APTITUDE TESTING

07/02 - 11/02

Business Analyst

Project Description Summary

NCS Pearson scaled up to over 100 testing centers for the TSA's effort to federalize airport security personnel.

Responsible for planning and the scheduling of Security Coordinators.

Worked with several companies that provide security personnel.

Environment:

MS Project 2000, MS Access, MS Office, Visio

VENTURI TECHNOLOGY PARTNERS

CAPITAL ONE (CONTRACT ASSIGNENT)

FINANCIAL

08/98 - 03/02

06/00 - 03/02

Business Systems Analyst / Team Lead

Project Description Summary

Documented the rewards tracking system.

Team Lead responsible for the process that awarded bonus points to participating credit card holders in more than 200 rewards programs from their more than 5 million transactions per day.

Interfaced with internal and external users of the system and between management and technical staff.

Coordinated and designed both process and business improvements - enabled the system to run daily instead of monthly and modified the single points calculation program.

Led the effort to combine the system that processed Canadian accounts and USA accounts into one system which provided Canadian accounts with all the reward programs available to the domestic accounts.

Worked with the QA team to better prepare and execute test cases and test plans.

Environment:

Oracle, COBOL II, MVS, VSAM, MS Office, Visio, MS Office

VA DEPARTMENT OF SOCIAL SERVICES (CONTRACT ASSIGNMENT)

STATE GOVERNMENT

02/00 - 04/00

Project Coordinator

Project Description Summary

Worked closely with the Directors of Family Services and the Department of Information Services as well as several program area managers of the division to identify, prioritize, track, plan, and implement the work needed to enhance the Division of Family Services' OASIS case management system.

Assisted the Director with the division's response to a Joint Legislative Audit Review Commission's (JLARC) report on the OASIS project.

Recommended the use of automated testing tools and test scripts.

Environment:

MS Project, MS Office

MCKESSON HBOC MEDICAL GROUP (CONTRACT ASSIGNMENT)

MEDICAL SUPPLY

08/98 - 02/00

Team Lead

Project Description Summary

A Team Lead on the Year 2000 Project to ensure client's applications were Year 2000 compliant.

Responsible for a team of four junior, inexperienced consultants performing year 2000 testing of Accounts Payable, Materials Usage, National Accounts, and GEAC Accounts Receivables applications.

Interacted with several client departments and project teams. Coordinated data capture activities for year 2000 systems integration testing across multiple platforms.

Developed test plans, wrote test scripts, and performed test results verification.

Maintained all necessary documentation to demonstrate that due diligence was taking place with regard to the year 2000 effort in case any legal actions were taken against the company as a result of a year 2000 failure .

Environment:

COBOL II, MVS, CICS, MS Project, MS Office, MS Access, File-AID's Data Ager, Serena's Comparex

OVERNITE TRANSPORTATION

NATIONWIDE LTL CARRIER

08/96 - 08/98

Project Lead / Systems Analyst

Project Description Summary

Led a team of three to five programmers and analysts in support of the company's costing and decision support systems.

Gathered requirements, designed, programmed, tested, and implemented new standard costing system.

Wrote the batch COBOL II program that calculated the standard performance data based upon the actual performance data from the distribution terminals.

Environment:

COBOL II, MVS, Teradata, DB2, CICS, MS Project, MS Office, Visio, File-Aid

USABLE SYSTEMS

BCBS HEALTH INSURANCE SOFTWARE VENDOR

05/94 - 08/96

Project Lead

Job Description Summary

Led a twelve-member team developing a new release of one of USAble's software products targeted to BlueCross/BlueShield companies.

Designed DB2 tables to replace IMS tables.

Worked with the client managers to write the change requirements for all COBOL II and CICS programs involved, reviewed test results from completed programs, and with client management to achieve signoff.

Led four technical writers in the production of the user documentation of the system.

Performed client support activities to the existing customer base.

Environment:

MVS, COBOL II, DB2, CICS, MS Project, IMS

ISSC (OF IBM)

HARVEST FOODS

GROCERY RETAIL

09/92 - 05/94

Plans & Controls Analyst

Job Description Summary

Produced monthly measurements to demonstrate ISSC's contract compliance.

Developed over 30 monthly measurements used within ISSC to assist in performance improvement.

Worked with the managers to develop and monitor all plans in MS Project.

Coordinated Problem Management and Change Management activities.

Environment:

DOS/VSE, COBOL, MS Project, MS Power Point, Lotus 123

HARVEST FOODS

GROCERY RETAIL

06/90 - 09/92

Manager/Applications Development

Job Description Summary

Reported to VP of Information Technology

Responsible for a two-year software, hardware, and system conversion effort to convert a Safeway distribution center running remote processing to a stand alone Harvest Foods (a LBO of the Safeway division) grocery retail operation.

Responsible for all warehouse, merchandising, and financial application systems. Managed system written in COBOL II and largely CICS that handled an inventory in excess of 40,000 items to include ordering, receiving, warehouse inventory, retail pricing and shipping to 52 stores which utilized IBM and NCR POS equipment.

Managed and supervised up to twelve contract programmers and five Harvest Food programmers.

Responsible for the application development portion of the IT budget.

Worked with all departments to ensure the new systems being implemented met the business needs and where changes were necessary, wrote the requirements definitions and ensured changes were completed correctly. Since most of the software systems were purchased, ensured that changes were made in such a way as to facilitate new releases from the vendors.

Developed ER diagrams and Use Cases for the new systems and the legacy systems as an aid to the business in implementing these new systems. Reviewed test cases and test results.

Often performed training on aspects of the new systems.

As Manager, was ultimately responsible for all production support in a 24/7 operation.

Environment:

DOS/VSE, COBOL II, CICS, VSAM

SUPER FOOD SERVICES

GROCERY & GENERAL MERCHANDISE WHOLESALE

02/81 - 06/90

Project Manager

Job Description Summary

Responsible for project management of all projects utilizing a staff of eight.

Implemented a purchased inventory control system consisting of over 900 programs written in COBOL and CICS using VSAM files for two of the company's divisions.

Implemented labor standards in two warehouses.

Implemented a standalone purchased inventory control system for the perishable warehouse.

Environment:

DOS/VSE, COBOL, CICS, VSAM, Assembler, Quikjob, PICK

MIDWEST DATA SYSTEMS

INSURANCE

01/79 - 02/81

Senior Analyst

HEDSTROM COMPANY

MANUFACTURING

05/77 - 01/79

Programmer

CITY OF CUMBERLAND, MD

CITY GOVERNMENT

02/76 - 05/77

Programmer

EDUCATION

MBA

Business Administration

University of Dayton

Dayton, OH, USA

BS

Business Administration

Shepherd College

Shepherdstown, WV, USA

AA

Computer Programming Technology

Potomac State College of West Virginia University

Keyser, WV, USA Courses in Project Management

Courses in Business Analysis (Working toward CBAP)

PROFESSIONAL AFFILIATIONS

Project Management Institute (PMI)

International Institute of Business Analysis (IIBA)

Contact this candidate