Customer Service High School

Danielle DuBose

Email: ********@**-*******.***

Address:

City: Fort Worth

State: TX

Zip: 76107

Country: USA

Phone: 817-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Educational Background:

High School Dipolma from University of North Texas, Denton TX 1/2001 to 5/2011 (Psychology)

Job History / Details:

Professional Overview

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Core Qualifications

Trained in proper phone etiquette and office equipment

Able to handle multiple tasks at once with minimal errors

Great interpersonal communication and team cooperation

Able to diffuse problematic situations in a swift and friendly manner

Proficient in all Microsoft programs and Outlook

Fast learner with a positive attitude

Accomplishments

In 2010 I volunteered over 100 hours at the Emily Fowler Library in Denton, TX. I shelved materials and helped patrons find certain titles.

Education

2011 University of North Texas Denton, Texas

Bachelor of Arts Psychology

Experience

October 2011 to Current

Marriott Arlington, TX

Front Desk Agent

Responsibilities: Making reservations; answering phones; solving guest issues; searching for prospective clients, providing excellent customer service.

Accomplishment: Raised our customer satisfaction surveys by 11 percentage from last year.

April 2011 to October 2011

Child Care Fort Worth, TX

Nanny

Responsibilities: Cared for 4 children ages 1 year to 9 years, including twins from 9 AM to 5:30 PM.

Accomplishments: Assisted the 7 year olds to learn to read full chapters and helped the toddler potty train.

September 2009 to April 2011

Cupboard Natural Foods and Café Denton, TX

Front of House Café

Responsibilities: Prepared and served meals, prepped ingredients, and worked the cashier.

Accomplishments: Helped to create and promote new menu items and provided nutritional and supplement information.

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