Customer Service Sales Representative

JOANE ISMAEL

Email: aboxfl@r.postjobfree.com

Address:

City: Oakland Park

State: FL

Zip: 33309

Country: USA

Phone: 954-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seeking a Customer Service/Sales position with an established company in which I can use my knowledge and experience in order to further enhance the company's public image.

Educational Background:

High School Dipolma from Taylor Business Institute, Nyc NY 1/2001 to 2/2006 (Business Administration)

Job History / Details:

Career Overview

Seeking a Customer Service/Sales position with an established company in which I can use my knowledge and experience in order to further enhance the company's public image.

Core Strengths

Adaptability

Conflict resolution

Creative problem solver

Courteous demeanor

Active listening skills

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Work Experience

July 2011 to June 2012

Evo Merchant Services Melville, NY

Customer Service Representative

Dealt directly in a business to business capacity with customers either by telephone, email, or fax.

Responded to merchant inquiries.

Handled and resolved customer issues.

Processed orders, forms, applications and requests.

September 2007 to June 2011

Cablevision Jericho, NY

Bill Collector

Handled business to business and business to consumer collections.

Collected on all past due accounts Recorded information on financial status of customers and status of collection efforts.

Arranged for debts repayments and established payment schedules.

Received and posted payments to customer accounts Advised customers of necessary actions and strategies for payments.

Negotiated credit extensions when necessary.

January 2006 to January 2007

Tiffany & CO Short Hills, NJ

Professional Sales Representative

Greeted customers entering the establishment.

Assisted customers with purchases.

Issued refunds, credits and exchanges.

Assisted customers in person and via telephone.

Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Educational Background

2006 Taylor Business Institute NY, NY

A.A.S Business Administration

Coursework in Business Administration and Organizational Development

Additional Information

INTEREST

*Running, *Gardening, *Reading, *Computers.

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